Operational Effectiveness Is Not Strategy

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What is Strategy?
I. Operational Effectiveness Is Not Strategy
Most of the management tools that are used today are benchmarking, total quality management, partnering, outsourcing and reengineering. Companies use these tools to enhance the operational effectiveness, but fail to provide company with sustainable profitability. This is the reason failure of differentiate between strategy and operational effectiveness. Operational effectiveness and strategy are both necessary for the greater performance of an organization, but they work in different ways. Operational effectiveness performs similar activities better than the rivals perform them. It refers to many practices that allow a company to better utilize its inputs. In contrast strategy means performing different activities from rivals or performing similar activities in different ways. Porter said that a company can outperform rivals only if it can establish a difference it can preserve. The productivity frontier is the sum of all existing best practices at any given time. The competition based operational effectiveness moves the frontier outward and effectively raises the bar for everyone but such competition produces absolute improvement in operational effectiveness and no relative improvement for anyone.
II. Strategy Rests on Unique Activities
Competitive strategy means being different. According to Porter heart of strategy is choosing to perform activities different than rivals. Strategy is the creation of a unique and valuable position, involving a different set of activities. Strategic positions arise from three sources, which are not equally exclusive and often overlap. The first Variety-based positioning based on choices of products or services variations rather th...

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...overall strategy. Consistency makes it easier to communicate the strategy to customers, employees, and shareholders. Second-order fit arises when activities are reinforcing. Third-order fit goes beyond activity reinforcement. The fit among activities reduces cost or increases differentiation. If there is no fit among the activities, there is also no distinctive strategy and tiny sustainability.
V. Rediscovering Strategy
External changes can pose a threat to a company’s strategy a greater threat to strategy arises from within the company. One way to approach to persevering growth and reinforcing strategy is to focus on contingent a strategic position rather than broadening and compromising it. A company should choose its new position depending on its ability to find new trade-offs and influence a new system of balancing activities into a maintainable advantage.

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