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The Cultural Intelligence Difference Cultural intelligence is quickly becoming the focus for companies looking to diversify into the global market. When focusing on a business strategy, maintaining the conceptual mindset of business as a mission (BAM) is crucial, not only for increasing the company’s success, but individual leaders within the business (Tunehag, 2008). One of the strategies to focus on while improving an approach of BAM is the concept of cultural intelligence. Furthermore, individuals capable of self-study and improvement will begin to see an increase for their company, as well as, God’s kingdom when their focus is in alignment with the teaching of the Holy Bible. Author David Livermore defines cultural intelligence is as the “capability to function effectively in a variety of cultural contexts” (Livermore, 2011, p. 3). In order for achieving dimensional …show more content…
69). The four sub-dimensions of CQ knowledge are business, interpersonal, socio-linguistics, and leadership. Dissecting the business sub-dimension acknowledges the understanding an individual has of the different cultural environments existing in different parts of the world regarding the economic, legal, and educational systems (Livermore, 2011, p. 75). The interpersonal sub-dimension assists with further insight into the differences in morals, societal protocol, and religious viewpoints of different cultures (Livermore, 2011, p. 75). Furthermore, obtaining the ability to decipher the different dialects while knowing the meaning of expressions of verbal and nonverbal cues (Livermore, 2011, p. 75), describes the socio-linguistics sub-dimension. Understanding how the role of managers and their job duties differ cross culturally explains the leadership sub-dimension (Livermore, 2011, p.
The Cultural Intelligence Difference was written by David Livermore, Ph.D. and published by AMACOM in 2011. After reading the book, I have found that the most important indicator of my ability to achieve success in today’s interconnected, globalized world is my cultural intelligence. Cultural intelligence can give me the ability to understand different perspectives and adjust my behaviors accordingly. According to Dr. Livermore, cultural intelligence can be defined as the ability to function effectively in a variety of cultural contexts, including: national, ethnic, organizational, and generational. By reading this book I can improve my understanding of cultural intelligence (Livermore, 2011). This paper will discuss my understanding of CQ drive, CQ knowledge, CQ strategy, CQ action, how I can improve my scores in these categories, my cultural prejudices, and my cultural ignorance’s.
With radical changes in business climate, globalisation and workforce diversity, the world has become more closely inter-weaved to another. At the same time, there is an awareness of the culture to comprehend our own cultural self, which is essential for the development of cultural intelligence. It is then only the beginning of establishing the insight towards to a variety cultures in contemporary society. This essay will examine my own cultural self by presenting the relationship between knowledge, experience and behaviour. To follow, we will define the term cultural self-awareness and cultural intelligence and then we will critically discuss how cultural self-awareness is associated with cultural intelligence and how knowledge, experience
Cultural competence has to do with one’s culture. Culture affects among other factors, how children are raised, how families communicate, what is considered normal or abnormal, ways of coping with issues, the way we dress, when and where we seek medical treatment, and so forth. I should know because I come from a very cultural home where it is considered bad to talk to a male doctor about anything gynecological.
Cultural competence does not assume that knowledge of a culture will provide all of the information
Culture can be defined as “The collective programming of the mind which distinguishes members of one human group from another” (Hofstede, 1991)
Understanding the impact of globalization on cross-culture communication is imperative for organizations seeking to create a competitive advantage in the global market. Regional, ethnic, and religious cultures account for differences with countries; ethnic and religious groups often transcend political country borders. These groups form minorities at the crossroads between the dominant culture of the nation and their own traditional group culture (Hofstede, et., al, 2010). An effective global leader, when crossing country and cultural borders a transformation should occur asking ourselves, who we are and how we see ourselves. Global businesses must understand how to communicate with employees and customers from different cultures in order to fulfill the organization’s mission and build value for stakeholders (McCall & Hollenbeck, 2002). To achieve goals and avoid cultural misunderstandings, leaders should and need to be culturally sensitive and promote creativity and motivation through flexible leadership. Cross-culture leaders should be culturally sensitive and promote creativity and motivation through flexible
When communicating with others with differing cultures, it is important that both parties are able to communicate effectively while keeping in mind differing culture. Developing and understanding of the concepts of cultural self-awareness and cultural intelligence are an integral part of effective cross-cultural communication (Quappe & Cantatore, 2003). The following essay will briefly explore these concepts, and examples of where they can be applied. Specifically looking at how the development of cultural intelligence relies heavily on an understanding and development of cultural self-awareness. The importance of Cultural self-awareness and the development of cultural intelligence will be seen by discussing the important role it plays in allowing
Leaders must be aware of a person’s cultural differences in order to be effective. Dubrin (2016) stated a cross-cultural leader must be patient, adaptable, flexible, and willing to listen and learn which is known as cultural sensitivity. Great leaders use emotional intelligence when dealing with individuals or groups. Emotional intelligence is the ability to manage your own emotions and the emotions of others. When leaders combine cultural sensitivity with emotional intelligence, you get cultural intelligence. This is the ability for a leader to interpret someone’s unfamiliar gestures in the same way someone from this persons culture would. Reguieg (2014) stated there are four types of cultural intelligence, which include metacognitive, cognitive, motivational, and behavioral. These are all necessary for leader to fully entrench themselves in the culture of another, especially with
Cultural intelligence (CQ) is defined as an individual’s capability to adapt and function in situations that involves new cultural setting. CQ is regarded a useful tool as it can allow an individual to work in effectively multi-cultural settings. An individual can develop CQ competencies through personal experiences such as travelling/studying abroad, working in a firm that is established from a culture different from their own and also studying the many ways people of different cultures function.
We hear all the time that the world is become more and more diverse. Well part of diversity is not that we only know about other cultures, but that we have knowledge about the cultures too. This relates back to our text ones again with “cross-cultural understanding requires that we reorient our mind-set and, most importantly, our expectations, in order to interpret the gestures, attitudes, and statements of the people we encounter. ” Also if you ever want to be a manager or work in human relations, and you hire someone of a different culture than your own, you need to fully understand their background in order to know why they are the way they are, and how that affects them in the world place.
Intelligence is one of copious topics studied by psychologists, and within this field is a long standing debate on whether or not intelligence is inherit (nature), or caused by an individual’s environment, also known as nurture. The nature vs nurture debate has been a long one. Nature would be inherited traits from one’s parents, such as eye colour or hereditary illnesses (McLeod, 2015). Nurture is the result of external factors, such as one’s surroundings (McLeod, 2015). The two terms are almost always seen together, akin to yin and yang. In more than one situation, there will be an odd combination of the two, such as in the case of intelligence. While both nurture and nature play significant roles in the shaping of an individual’s intelligence;
In addition, research for this project enabled me to identify five essential elements for acquiring cross cultural competency which I will use as guidelines in conflict resolution in my future occupation:
However, emotional intelligence picks up where cultural intelligence leaves off and that can be confusing to some. After taking these two types of tests, you will understand why. When I took my cultural intelligence tests, my score was pretty high and that was surprising on my end. Globalization has resulted in the need for not only competent leaders but also leaders who have high levels of cultural intelligence (Little, 2012, para.1). When I look more into it, I come to realize that I do remain true to all types of groups. I make a great leader because I am not only accepting, but because I am opened to ideas and wanting to learn how to connect with others who are from different places around the world. When I took the emotional intelligence test I was a little surprise with my results. I leaned toward the introvert side which caused my results to lower and that is okay. I just know that I have some stuff to work on. I find it interesting that emotional intelligence manages behavior and social complexities. The emotional intelligence has generated considerable interest over the last few years and has become a standard concept in general and applied psychology, as well as in applied business settings (Pan, 2010, para.1). This survey is more common and colleagues are asked to take this type of survey so employers can learn more about the employees and their work performance. Two of the most important things we need to learn about emotional intelligence
These national six dimensions of culture can be immensely helpful in managing and leading in different cultures because they are values shared by majority on a national level and are relatively stable over time, with changes only over generations; meanwhile cultural dimensions at organizational level are practices that are relatively superficial and can be easily changed and learned (“Culture: What is Culture?,” n.d.). But, those national core cultural values stay with the people on a unconscious level, therefore, it could be deterimental to an
For a person who was raised with a rich culture, acquisition of knowledge for him is an everyday task. A person with a rich culture is capable of remembering, which is the most basic level of knowledge. Furthermore, he can also be capable of understanding, the second level of knowledge, given that the rich culture can aide him into understanding what needs to be understood. He can also be capable of applying the knowledge he had acquired in his rich culture to solve problems he has to face. A rich culture may also lead him to be capable of analyzing, the fourth level of knowledge. He will be capable of breaking information into pieces and putting them back altogether again to form a whole idea. With a rich culture and right judgement, evaluating, the fifth level of knowledge, would have to be an easy task for him. Lastly, a rich culture can aide a person in creating or synthesizing which is the last and highest level of knowledge. A rich culture may aide a person in synthesizing when its culture itself can be a basis of creating new