Norfolk Southern Case Study

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Norfolk Southern: Health and Wellness 1. Background Norfolk Southern Railway Corporation was formed in 1982. This company has been around under many other names throughout the history of the United States, with the constant mergers and acquisitions in railroading history. In northern Indiana the railroads were originally New York Central and Pennsylvania Railroad, these two lines merged to become Penn Central. Penn Central went bankrupt and the United States government merged them with other railroads to form Conrail. In the early 2000’s the government then sold portions of Conrail to the largest railroads in the country and Norfolk Southern purchased the Chicago Line which runs through northern Indiana. This is only a small portion of the company’s history but is the part that is important in context to Norfolk Southern Elkhart yard, where I am currently employed. 2. Human Resource Need The human resources situation that needs to be evaluated at Elkhart Yard would be a sub set of Risk Management and Worker Protection, more specifically the health and wellness of employees. Many of the employees at Norfolk Southern have a tendency to be overweight or even The second ideal is healthy weight, this includes access to “tools and resources that any employee can use to help reach and maintain a healthy weight” (HealthAhead). The final portion of this program is Healthy in a Click, this is a computer based program offering access to information regarding living a healthy lifestyle including, recipes, wellness topics, and ways to challenge each other to fitness related goals (HealthAhead). This program is clearly working to help avoid downtime as the corporation has shown a 12% decrease in health related absenteeism, which can result in a huge gain regarding overall output per employee (GE Goals and

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