Description of an Intranet
An Intranet provides the facilities and technology of the Internet,
only on a private network. It works by connecting computers together
and linking them via a communication tool called a protocol.
The company's intranet will be kept private from certain users by
means of software located on an intranet server called a Firewall.
Therefore, Phone Ease can have complete control of what electronic
based information is to be accessed by certain users. For example,
technical based information; billing, stock availability and so on,
can be accessed by the salesmen as they will require this information
in order to carry out their daily tasks. However when using the
correct software, an intranet Firewall can be set up so that customers
can log-in to the intranet but only see certain parts. For example
they may call up their own billing information, access special offers,
and place orders.
Intranets were started to address the need for the most up-to-date
information being available a click away. Many companies, probably
including our competitors, use traditional methods of storing
information which are very uninteresting, take up shelf space in the
office, but more importantly, cost the company money to produce each
time, and become out of date, almost as immediately as it is printed.
Catalogues, which we use at Phone Ease, can be compared to a telephone
general directory. As soon as the telephone directory is printed, in
fact, while it is being printed, the directory is out of date, as
people move house, companies re-locate and so on. This outdated
information would be eliminated with the introduction of an...
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...that has the ability to
transform the way that people manage information in a better way has
great value.
Interacting and sharing information are at the heart of the
information age, and computers have been the key to information
management. However, the result can often be large stacks of paper
output of quickly aging information on everyone's desk. An Intranet
can help keep everyone current and on top of their work, with great
efficiency, Employees and customers alike, can both have something to
smile about.
ACKNOWLEDGMENTS
CLEARY Timothy 1998 Business Information Technology
1st Ed., UK: Financial Times Pitman Publishing
DVORAK John 2001 PC Magazine
Article on Intranet Design
MUIR Jim 2001 Business Information Technology Lecture Material
http://idp.internet.com Internet Design Magazine
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Goles, T., & Hirschheim, R. (Ed.) (1997). Intranets: The next IS solution? White Paper. Information Systems Research Center, University of Houston.