Case Study: Six Magma, The House Of Quality Matrix

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Recommended: Operation Management Chapter 1

The assigned reading for forum 8 discussed operations management. The text provided significant discussion around TPS, Six Sigma, the House of Quality Matrix. Further study included the stages of product development, project management process, and supply chain management. According to Satterlee (2013), operations management considers the acquisition, development, and utilization of resources. Determining the location of manufacturing plants, supply chains, production management, production scheduling, inventory management, and equipment maintenance policies are all decisions that are made by operations management.
Three Concepts The three important concepts from the readings this week are supply chain management, total quality management, …show more content…

The Six Sigma process, developed by Motorola focuses on saving time, lower costs by improving quality, identifying the causes of defects and removing the causes of defects, and minimizing variability in manufacturing and business process (Satterlee, 2013). The acronym, DMAIC represents the Six Sigma improvement model. The steps in the DMAIC process are to define the purpose, scope and output and then define quality; measure the process and collect data; analyze the data ensuring reliability; to improve by modifying existing process or procedures; and controlling the new processes to ensure increased performance levels are maintained (Satterlee, 2013). The foundation of the Six Sigma processes is to eliminate waste and improve …show more content…

Project management is a subset of operations management. Project management has a defined beginning and end, and is usually time-constrained (Satterlee, 2013). The stages of project management are the proposal, the initial investigation, a detailed investigation, development and testing, a trial, operation and closure, and the final step of evaluation. Project management and project scheduling are major issues for any organization facing rapid changes in its environment (Demeulemeesre, Kolisch, & Salo, 2012). Strategies. Project management and project scheduling are major issues for any organization facing rapid changes in its environment (Demeulemeesre, Kolisch, & Salo, 2012). Project scheduling techniques are indispensable when it comes to the effectiveness and efficiency of processes. If an organization has some people working on different tasks during a project, scheduling is very important (MindTools.com,

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