More handpicked essays just for you.
Effective use of communication within employment
Effective communication in the work setting
Effective communication in the work setting
Don’t take our word for it - see why 10 million students trust us with their essay needs.
The leadership of an authoritative figure can create success or lead to failure in an organization. The medium-sized manufacturing company, Microstar Industries, has the ability to be successful and collaborative. But in order to achieve this goal, all departments and employees within the company need to work together cohesively and coherently. The following report will address the following problems determined in the sales departments:
• The authoritative leadership of sales executive vice-president Ernie Lane is unsuccessful.
• The increase of work force shifted the work ethic and morale of employees.
• The employees need a form of motivation or compensation.
The following problems will be addressed in the production department:
• Senior
…show more content…
• Satisfaction and productivity will be improved when the manager and employees understand each other through improved relationships and understanding of one another.
Finally, recommendations will be made for improving the overall situation at Microstar Industries. This company has the opportunity to be successful and increase the happiness of their employees with the implementation of this information given in this report. In asking the consulting firm for assistance, President Paul Willard stated that the main issue within the organization was a “power struggle between people and departments.” This is precisely where the issues in both the sales and production departments are stemming from. After analyzing the situation, several issues can be pointed out in the sales department, the first being the leadership style of sales executive vice-president Ernie Lane, the second being the dramatic shift in the work force, and the third being the lack of motivation and compensation to maintain morale, satisfaction, and productivity. Most importantly, all the problems are
…show more content…
They claimed that “he doesn’t listen” and that “he means well, but he has lost touch with the type of leadership his job requires.” Lane’s leadership is where a majority of the problems originate from. Lane likes to control virtually all aspects of the day-to-day operations. Because of this, his employees do not have the opportunity to contribute more to their work than what is minimally required. With the complete control, he also gives his staff little autonomy. When they try to make suggestions, Lane either doesn’t listen, or when a suggestion is implemented, the employees is rarely rewarded, even when the implementation is successful. On the other hand, when a suggestion or other action leads to failure, employees are often criticized instead of given help or other suggestions for improvement. A specific problem occurred when a team was sent to Singapore to participate in a trade fair. But when they returned unsuccessful in gaining new contacts, they were publically criticized for the failure instead of acknowledged for the international exposure that was gained. All of these issues stem from once source – a style of leadership. This is not to say that Lane himself is the problem, but the way he chooses to lead has negative effects on the
Keita Powell is a pint-sized powerhouse. She is energetic, result oriented, focused, and driven. Ms. Powell is one of many women in the Mary Kay Cosmetics sales force. She rose through the ranks from Independent Beauty Consultant to Independent Elite Executive Senior Sales Director rather quickly because of her charisma, ability to build a sales team of energetic men and women, and sheer enthusiasm to succeed. One would think that she was an amazing leader to get so many women to follow her in teaching skin care, beauty techniques, increasing and maintaining sells goals and to rise from a very junior consultant to one who is an executive in the business. However, she has made mistakes along the way and continues to feign focus on her sales force and customers but the true focus is on her needs, wants, and desires as well as keeping the use of her free pink Cadillac. This paper will evaluate Ms. Powell's leadership approach through four leadership models discovered through the Unit 3 readings.
Leadership can be defined as the way through which one individual has impacts and influences the attitudes and behavior of other people at a workplace. The tasks of leaders in corporations include organizational as well as departmental activities. Leaders are responsible fr coordination of these activities so as to reach the goals successfully by motivating and inspiring team members. (DUYGULU, Ethem and Ciraklar, Nurcan, 2008). Besides, leaders are supposed to resolve issues by avoiding conflicting situations related to work and strive to boost progress on achieving the overall objectives of a company. Moreover, great leaders provide the required knowledge,
The leadership styles present in the company is very important factor in order for the change to be successful. Chris Peterson exhibits the transformational leadership quality to tackle her new project. She is able to empower members on her cross functional team to collaborate and create a new product to launch to current and perspective clients. This type of leadership is effective as the group members were able to tackle challenging expectations considering the work environment and lack of support from other departments. DSS’s departments follow the team leadership structure. Each department vision is to work on their sole projects only. The department is committed to its work which tends to hinder other projects because of the lack of free flowing communication. The lack of communication between the teams shows poor leadership quality. The chief operating officer is ultimately the source of the lack of communication and direction. DSS Chief Operating Officer Meg Cooke has a laissez-faire leadership style. She gave Peterson authority to lead a project but provided no guidance or direction. She also was not responsive to the needs of the
Yukl, G. (2002). Leadership in organizations. Upper Saddle River, NJ: Prentice Hall. p. 1-19. Retrieved from http://www.blackdiamond.dk/HDO/Organisation_Gary_Yukl_Leadership_in_Organizations.pdf
Corning is a decentralized company currently being plagued by both external and internal threats, such as market uncertainty and poor communication and planning systems. The company has just recently started to recover from a large layoff in 1975, which reduced worker job confidence. The Houghton family has a preference for an informal workplace with an ambiguous leadership style that contradicts the formal and strict resource allocation system designed for their international strategy. The current strategy being employed differs with the owner’s philosophy, which is important, since the President must buy into the plan to understand and communicate it effectively. This miscommunication creates goal incongruence, which is exemplified by the confusion of corporate divisions about whether they should be focusing on reducing cost or being an innovator. Also, each officer has been described as having work that overlaps, showing no focus and a lack of efficiency. The fact that each of the over 150 businesses groups have to write up a resource allocation request and business strategy creates the issue of finding time to read each report.
The role of leadership can impact an organization performance in many ways. Excellent leadership can propel a company to the fortune five hundred list. For Example, Harpo Incorporated Oprah Winfrey’s company is a successful business that has made billions of dollars over the years. The business consists of several different entities such as the Oprah Show, Oprah Winfrey Network, and The Dr. Phil Show to name a few. This could not have been accomplished with a weak or uneducated leader. Many years ago I heard her give advice to the Williams Sisters. The a...
Leaders: Strategies for Taking Charge is an organizational management book written by Warren Bennis and Burt Nanus for those who aim to become better leaders. The authors emphasize that having executive positions or being a manager does not automatically make one a leader. A leader is one who inspires his staff, help them find purpose in their work, and effectively implement their plans. They separate the book not quite into chapters on different topics, but rather by four strategies that they have determined are vital for any leader to take on. The strategies are effectively concluded as attention through vision, meaning through communication, trust through positioning, and the deployment of self. A prominent feature of Leaders is the various
How employee & supervisor will work together to sustain, improve, or build on existing employee performance.
It is well established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge they have to invest in human resource, and placing their employees on top priority. This notion has lead to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance from employees organisations must motivate their employees, and have to engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promoting the environment that promotes the organizational commitments and organizational citizenship behavior. Job satisfaction has been identified as a major requirement for organisations which aim to achieve excellence in their operations. Armstrong (2003) refers to job satisfaction as the attributes and feelings people have about their work. By extension, job satisfaction will mean positive or favourable attitudes towards one’s job whilst a negative or unfavourable attitude indicates job dissatisfaction.
The relationship between employer and employees plays a pivotal role in the performance of the organization. Employers and employees have certain responsibilities towards each other which facilitate a fair and productive workplace. Positive work relationships create a cooperative climate with effort towards the same goals. Conflict, on the other hand, is likely to divert attention away from organizational performance.
...ingly, by which the company will get the best outcome from the employees. There should be a two way communication between a manager and an employee as it will minimize the hesitation of a worker at workplace while doing his/her job.
The purpose of this report is to brief the management on the importance of employee satisfaction in achieving the competitive goals of the organization through increasing the retention of the employees.
The goal of nearly every company or organization is to motivate those involved towards a unified vision and or goal. When an organization is able to identify the major individual variables that influence work behavior, they can offer an atmosphere that is healthy. Typically, all organizations experience the direct relationship between job satisfaction, and performance. In an effort to maximize the performance of staff within a system it is important to develop an optimal interpersonal chemistry. In order to be most effective, leaders in an organization must have a clear understanding of their employees,
Communication in the workplace is very important for employees and companies and through this the company is effective and achieve its objectives. This reduces miscommunication and poor communication. Thus increasing the spirit of cooperation and commitment. Thus increasing the productivity of the organization. When the manager talks with the staff feel the value and understanding this leads to an increase in job satisfaction. Of course when you find people who have team spirit and collaborators, this helps the manager and employees feel that they have one goal to achieve.
Leadership, without doubt, is a significantly important function of management. It helps to aggrandize efficiency and to fulfil an organization’s goals. Leadership is the ability of a manager to induce the subordinates to work with confidence, determination, courage and zeal. It is also defined as ability to influence a group towards the realization of a goal. Leaders should have the capability of developing future visions, and to drive the organizational members to want to attain the visions. This paper states my points in which I duly believe, justifies the importance of an outstanding leader in any organization.