Anya Majka

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Recommended: Motivation theories and their implications for management

Anya Majka is a highly valuable employee of Buddy's Snack Company, who contributes to the human and relationship aspects of the overall intellectual capital. From the Model of Individual Behaviour and Performance (MARS), the four factors of motivation, ability, role perceptions and situational factors has had a great influence on Anya's behaviour and work performance. Anya is well-known amongst her co-workers as a hardworking and dedicated employee. She possesses a strong drive of motivation in terms of direction, intensity and persistence. During her personal time, Anya portrays self-motivation through independently and voluntarily reviewing training material and learning marketing techniques to improve her performance at work. Anya is determined …show more content…

For example, the High Performance Work Practices (HPWP) could be applied in correlation to Anya's job dissatisfaction to improve her motivation and the overall effectiveness of her performance at work. I believe that Anya lacks performance-based rewards to improve her experience at work, as she expressed that she did not receive any praises or approvals for achieving and surpassing the target sales quota in previous quarters. Building organizational commitment with Anya is also a good method to improve her behaviour and performance within the company. I believe that Anya requires support and encouragement as motivation, confirmation and praise in work performance. In addition, organizational comprehension will be beneficial to Anya to foresee the company's future plan as a sense of confirmation and to set a long-term goal. Understanding the present and future plan for Buddy's Snack Company, and opening communication within the organization will allow Anya to envision her future with the company. Empowerment practices is important Anya's motivation and work performance as a method to demonstrate the value, appreciation, meaning and impact of employee …show more content…

Despite his previous performance as the top salesperson in the division for the three years, Kyle's motivation, attitude and work performance has declined drastically. He was displeased that regardless of his personal dedication and loyalty to the company, Mark received the promotion of Sales Manager at Buddy's Snack Company. As a result, Kyle reduced the quality of his work performance and decreased the company's profit to a loss of income, negatively affecting the Service Profit Chain Model. Kyle has the ability to perform at his maximum potential, as he was previously known as the top salesperson in the division; however, he is not willing to apply his learned capabilities to his work practices. Moreover, Kyle is aware of his role perception and the expectations as a Sales Associate; however, he refuses to effectively apply his abilities to his position. He has chosen to disregard his role perception because he did not receive the promotion of Sales Manager. The situational factor that has a large impact on Kyle's work behaviour and performance would be the organizational hierarchy within the company. Kyle believes that he deserved the promotion due to his time, dedication and commitment to the company. He disagrees with the promotion of Mark as Sales Manager. Before the promotion of Mark as Sales Manager, Kyle had an

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