1.3 Explain How To Stay Safe And Respect Others When Using E-Mail

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Read and delivery receipts – if a read receipt is added then this can be very useful particularly if the email is something that needs acting upon fairly quickly. A delivery receipt is an effective way of confirming the delivery of the email and is useful when sending to outside companies as sometimes email addresses change i.e. if someone leaves a company. An undeliverable message is then sent back to your email address.
Alerts – sound alerts can be set for when emails are received and they can automatically be viewed without going into the email inbox.
When responding to emails: It is best to first decide on priorities, gather information needed to go into the response, decide when and who needs to be included in the email, what needs to …show more content…

By doing this the message will go only to the original sender as opposed to the whole list of recipients. If replies are sent to all of the original recipients then each reply is also considered a mass mailing. 1.3 Explain why and how to stay safe and respect others when using e-mail.

Confidentiality – this is particularly important in the work environment. Mark anything up and private and confidential as a header. Attach a word document if necessary instead of writing the confidential information into the body of the email and password protect the document. Do not put the password in the body of the email. The safest way of sharing a password is by over the telephone as opposed to sending a separate email. Never disclose inappropriate personal information.
Treat any emails with respect & confidentiality i.e. do not share with anyone that should. Never walk away from your computer so that someone else can read your emails or even worse be in a position where someone could send an email on your behalf.
Other ways of “Staying Safe” are by: avoiding misuse of images, using encryption, using copy lists with

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