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The causes and effects of violence
Workplace violence paper week 4
Workplace violence paper week 4
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Workplace Violence July 21, 2006 was a day just like any other. Elartrice “Marcell” Ingram reported to work at 8:00 a.m. as usual. His associate in the seafood department reported everything was fine with no evidence of trouble, but by the end of the day Elartrice had stabbed seven coworkers at the Cordova Schnucks in Memphis, TN. He was found guilty by reason of insanity and a little over a year later his doctors testify that he is ready to be released with family supervision. His victims still have concern that it has not been long enough and that he may snap again. Is this considered to be workplace violence? In 2007 in Charlotte, North Carolina an employee who admitted to his family that he had been harassed by his associates became irritated when he was fired and returned to work and killed two of his coworkers. Do we consider this violence in the workplace? Any day, any job, imagine you are sitting at your desk and you over hear two coworkers arguing. When they notice others observing they retreat and go back to their work with no resolution to the situation. Does this situation appear to be workplace violence? There are things we believe we know about workplace violence but are only myths. Dennis Davis, president of the Help Center in Vista, California spoke about some of the myths in a SHRM’s Conference & Exposition in Las Vegas in June of 2007. Myth Realization Random & Unpredictable Violence grows in cycles – there are signs People can be pushed into anything Frustration is the root cause – nonviolent people will not harm you Verbal threats are “Just Talk” People in control don’t make threats Crazy people commit violent acts Only 5% of very disturbed are violent A... ... middle of paper ... ...Betsy, “Building a Workplace Violence Plan” VCCA Journal, Volume 10, Number 2, Summer 1996 Kuebler, Brian, “Schnucks Stabber May Get Home Visits” WREG News Channel 3, October 23, 2007 2007 a: http://www.commercialappeal.com/news/2007/oct/24/doctors-attacker-can-start-trips-home.html 2007 b: http://www.crisisprevention.com/program/nci.html 2007 c: http://hr.blr.com/news.aspx?id=76126 2007 d: http://www.hmw.com/workcite/20070927.htm 2007 e: http://www.topskills.com/wpv.htm 2006 f: http://faculty.ncwc.edu/TOCONNOR/300/300lect07.htm 2006g: http://workplaceviolence.blogspot.com/2006/08/7212006-memphis-tn-grocery-store-clerk 1999 h: http://www.ojp.usdoj.gov/bjs/abstract/vw99.htm 1998 i: http://www.usda.gov/news/pubs/violence/wpv.htm 1998 j: http://www.osha.gov/Publications/osha3153.html 1996 k: http://www.cdc.gov/niosh/violdev.html
The majority of the articles reviewed found that education on regcognizing and addressing lateral violence was the key to decreasing the its incidence. The difference in the articles is when the education should take place; Ebrahimi, Negarandeh, Jeffrey, and Azizi, (2016) conducted a study on experienced nurses who either committed workplace violence or had witnessed it against new nurses. The small interview style study consisted of questions discussing why the participants felt the violence occurred on new nurses. At the conclusion this study reccommended preparing the experienced nurse on how to support the new nurses, providing education to the new nurses on how to deal with workplace violence, and should problems arise how to help the staff resolve
Now a days, in the healthcare field the nurses are known to prevent, promote and improve the health and abilities of patients, families and communities. It is very heartbreaking to hear that in this honorable profession exists violence, bullying which is among not only nurses but also other healthcare professionals. According to the article, Reducing Violence Against Nurses: The Violence Prevention Community Meeting, violence is defined as any verbal or physical behavior resulting in, or intended to result in, physical or physiological injury, pain, or harm. In the healthcare field the term that is used when there is violence between coworkers is called horizontal violence. This is a term that is continued to be used but some hospitals have replaced it with the terms bullying or lateral violence. Horizontal violence is violence between nurses and it explains the behavior nurses have toward their coworkers and other healthcare professionals. This type of violence interferes with working together as a team and communicating between coworkers, which are things that are needed to promote and care for others.
Many registered nurses define horizontal violence differently because being a nurse they have seen many type of horizontal violence throughout his or her career. Horizontal violence defined as bullying or mistreatment of a group or individual physically, verbally and psychologically (Ahrens, 2012). Some examples that would be consider physical would be sexual misconduct. Verbal violence would be rude comments or cussing at one author. In addition, to psychological violence would include being fussed at in front of patients and or their families by a co-worker for doing something wrong and nurses purposely withholding information from another nurse, which causes patient’s needs not to be met. The horizontal violence in the work place puts lots of stress on nurses especially registered nurses (R.N.) . Nurses who tolerate horizontal violence tend to have depression, low self-esteem, missed days from work, become fatigued, burnout, causes hospitals, or clinics to have nurse ret...
My paper will outline policies and procedures a company can adopt to make the workplace a safer environment. There are a number of factors that needs to be considered when this type of violence occurs. So what is workplace violence?
Understanding how situations can become conflicts are important matters to investigate in hopes of preventing it from happening again. Every employee (in their minds) have different perspectives as to why conflicts happen. Such things include a lack of communication, feeling as if others are not doing their jobs, crazy rules, special treatment of friends as well as expectations that they feel are not reasonable. Conflicts that management may be involved in could be poor communication, lack of appropriate response to any given situation, not taking responsibility for their own errors, letting work & personal life interfere with the other, as well as not having good prioritizing
Co-workers can be affected by workplace violence by being put in a situation that makes working difficult or uncomfortable for them. This can affect their attendance to go to work every day, or even getting their tasks done efficiently. If the abuse is coming from a superior such as a boss or manager, it can make the employee fearful, stressed out and even anxious. They could be worried they’ll lose their employment for no reason at all, or even make them feel as though their workplace is unbearable. In the workplace the manager should be the one leading and helping the employees succeed. If the manager is hurtful towards their employees, through words or actions, they are not only harming the employee but also damaging the efficiency and productivity of the office as a whole. They damage their office in such a respect because the harm inflicted upon the employee effects their working progress negatively. As a whole the abuser in most workplace violence situations can be looked at as the ‘manager’. They are the one managing and controlling the situation in a negative
The impact of aggression and violence in mental health units is substantial. Effects that have been documented include physical injury, emotional and psychological harm, compromised patient care, and financial expense to the organization. In a review of literature, physical injury to inpatient mental health staff is high and poses a strong threat to staff and other patients (Foster, Bowers, & Nijman, 2006). Although the rates of victimization that occur between patients are low, it is an increasing concern. In these acts of aggression, both verbal and physical violence can occur.
In the early 1980s aggression and violence in the workplace have been a source of a lot of public discussion. (Piquero pg.383) The issues have risen again recently and have mostly been present in management and business fields. Workplace aggression often includes “behavior by an individual or individuals within or outside organizations that is intended to physically or psychologically harms a worker or workers and occurs in a work related”. (Schat& Kelloway Pg. 191) A national survey Conducted by the National Centers for Victims of Crime shows several statistics regarding workplace homicide by type show that is the year of (see fig. 1), violent crimes against victims working or an duty( see fig. 2) and nonfatal workplace violence committed by strangers(see fig. 3
Has the thought ever crossed your mind that you could be gunned down while tabulating this month’s sales figures, attending a working review of a future briefing or simply having coffee with a co-worker while you talk about the upcoming weekends plans? Perhaps it should, it crossed my mind several times after listening on the phone to the panic, screams and faint sound of gunfire occurred at the Washington Navy Yard. Despite my training and years of experience it seems that retirement has dulled my sight somewhat, I put those lenses back on a took a hard look at the building I work in between 40-50 hours a week a now see that it is a potential slaughterhouse. A design accentuated by limited exits within sight of one another, closed off office spaces and limited internal locks would provide an advantages to an active shooter with even limited skill.
There are many conflicts in the workplace, many of them are recognized and solve. However, most of the important ones are ignored. These problems are divided into four different sections: Intrapersonal, Interpersonal, serious and minors. Simple examples of personal aggression at the workplace are sexual harassment, verbal assault, thieving or endangering co-workers. These examples of personal aggression are considered interpersonal and serious category.
The issue of workplace violence in nursing was brought into the light after several studies were performed focused on this topic. A chart shown in the United States Department of Labor, 2004, showed the increasing rates of ...
It has been estimated in a study by the American Management Association that managers spend between 20% to as much as 50% of their times dealing with conflict among their employees (American Sentinel, 2012). When workplace conflicts are left unresolved they can lead to dissatisfaction, depression and other problems such as aggression and violence (Whitworth 2008). The negative, sometimes hostile, environment created by unresolved conflict has been recognized to be a hazard not only to staff, but also to patient care (The Joint Commission 2008).
Vessey, J., Demarco, R., & DiFazio, R. (2010). Bullying, harassment, and horizontal violence in the nursing workforce: The state of the science. Annual Review Of Nursing Research, 28, 133-157. doi:10.1891/0739-6686.28.133
Workplace violence is any action or verbal menacing with the intent to inflict physical or psychological violence on others. The US Department of Labor defines workplace violence as “An action (verbal, written, or physical aggression) which is intended to control or cause, or is capable of causing, death or serious bodily injury to oneself or others, or damage to property. Workplace violence includes abusive behavior toward authority, intimidating or harassing behavior, and threats.”("Definitions," n.d.)
Conflict can occur anywhere and at any place, and recently there has been an ongoing conflict that has been manifesting at work, between a supervisor and an employee, and I am stuck in the middle of their conflict. For the past few months, a coworker has been moved from seat to seat, all over the call center. At first, the conflict was very difficult to see, however, between the supervisor and the employee, atmosphere of tension was felt when interaction was made. The employee, Ana Maria, began showing acts of defiance against her supervisor’s instructions, and additionally began spreading her discontent with fellow employees. As a result from her discontent being spread with to the other employees, work productivity began to fall, which caused