Freight Broker Case Study

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Why Freight Brokers Need Formal Training
Freight brokers are the logistical key between shippers and carriers. Being a freight broker is a rewarding, but challenging career. However, you need a lot of skills and knowledge in order to become a successful transportation broker. Keep reading to learn why freight brokers need formal training.
Freight Brokerage 101
According to Entrepreneur magazine, there are legal requirements for anyone who starts a brokerage business. For example, all new freight brokers must register with the Federal Motor Carrier Safety Administration (FMCSA). This involves filing forms, paying fees, designating legal agents and getting a $75,000 bond or trust fund. In addition to this, a small business owner will need to …show more content…

For example, the bond or trust fund must be established as part of the permit process. The purpose of this is to prove that the freight broker is responsible and that they have access to money in order to pay any claims. However, freight brokers who don’t understand finances will have a hard time convincing clients, the bonding company and even their own bank that they are competent. Freight broker training will help the entrepreneur learn about how to run their business and where to look for additional resources.
The Code of Federal Regulations (CFR) has very specific recordkeeping requirements for freight brokers. Those who jump into starting a freight business without understanding the importance of recordkeeping will experience major problems and could even lose their license. For example, freight brokers must keep track of every single transaction and be able to provide the BOL number, shipper information, service description and compensation. A routine request from Customs and Border Protection (CPB) for a record copy could become a nightmare without the right documentation. …show more content…

Work doesn’t end at 5pm because the world of logistics never sleeps or stops. Freight brokers must to respond to emergency situations day or night. For example, if a freight broker suddenly learns that their container has been bumped off an overseas freight ship, they must scramble to find alternate transportation. This will be almost impossible because shipping containers are booked months in advance. That’s why the freight broker will have to rely on their network of contacts and solid skills that they learned in training to solve the problem. This might involve swapping containers with a non-priority shipment. However, this will take a lot of coordination and communication with many people.
On the other hand, freight brokers must update clients, make a lot of phone calls and negotiate with carriers and clients at the same time. Every day, they must also access carrier websites to enter data and track shipments. Freight brokers must have great multi-tasking skills in order to successfully juggle all of these tasks. Keep in mind that minor mistakes, such as a wrong shipping code on a BOL or incorrectly listed weight, may create serious problems. Therefore, freight brokers must be alert and active while being very

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