Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
the importance active listening
the importance active listening
Active Listening: essay
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: the importance active listening
SUMMARIZE! Petersen, J.C. (2007). Why don’t we listen better? Communicating & Connecting in Relationships. Tigard, OR: Petersen Publications James C. Petersen (2007), author of Why Don’t We Listen Better, offers practical advice on how to communicate effectively and connect with others. In order to help his readers, communicate effectively, Petersen (2007) divides his book into five divisions. Each division builds on the content in the preceding portions. Every segment provides a great amount of information, which will aid people in how they choose to communicate. The first section explores the “flat-brain theory of emotions, flat-brain syndrome, and flat-brain tango” (Petersen, 2007, pp. 2-45). All three are interrelated (Petersen, 2007). The flat-brain theory of emotions “demonstrates what’s occurring inside of us when things are going well, and how that changes when they are not” (Petersen, 2007, p. 11). Petersen’s (2007) theory “explains how our emotions, thinking, and relating abilities work and how what goes on inside us comes out in the ways we communicate and act” (p. 8). The “flat-brain syndrome” describes what happens when an individual wears their emotions on their sleeve. This “makes it …show more content…
Petersen, I have realized there are many actions and changes I need to make in my life. One thing I struggle with the most is listening. In order to overcome this struggle, I am willing to incorporate the “talker-listener card” into my everyday conversations (Petersen, 2007, pp. 55-64). Using this tool will guide me in developing active listening skills. Whenever I have a disagreement with a friend or family member, I can utilize this card. According to Petersen (2007), “Using the TLC opens the door to more effective conversations when someone needs to ‘talk things over’” (p. 55). This method helps prevent screaming matches and forces people to respond calmly and rationally to disagreements they are
Stone, D., Patton, B., & Heen, S. (1999). Difficult conversations: How to discuss what matters most. New York, NY: Viking Press.
According to Petersen (2007), communication begins in the stomach, travels to the heart, and ends in the brain. Each area provides a separate function: the stomach embraces feelings or emotions, the heart opens up to new ideas and finding the truth, while the brain offers a straightforward, logical, and rationalizing reaction to communication (Petersen, 2007, p. 11-12). This is the beginning foundation for what Petersen (2007) calls flat-brain communication.
Most of us think that we listen well, but we don’t. Not really hearing what others are trying to say can get costly. When people don’t feel heard they tend to get irritated, confused, and pull away from each other. In the book, “Why Don’t We Listen Better?” Petersen describes in detail communication in five sections. Petersen’s communication consists of two people who connect on a gut level through a respectful talking and listening interaction. One person takes the role of the talker and his or her goal is to share his or her thoughts and feelings. The other person takes the role of the listener and clarifies what the talker says in a safe and understanding environment.
This paper explores two personal experiences of incompetent listening. The first personal experience is when someone engaged in narcissistic listening to myself. The second personal experience was when I engaged in selective listening.
... L., Andersen, P., & Afifi, W. (2011). Close encounters: Communication in relationships. (3 ed., pp. 322-330). Los Angeles: Sage Publications.
.... Through the evaluation of reactions from both myself and others, I have realized the significant impact the misuse of a particular listening style may have. These effects reach beyond social and professional environments, and in some cases may produce unintended negative effects with family. I had not realized that the two listening styles I use most commonly could be so incredibly polarized when it comes to employing critical listening. As a result, I have devised appropriate steps which I feel will assist in creating a more balanced conversational environment and improve my overall effectiveness in communication. I was surprised to discover that my listening styles are not always conducive to the environment in which I am listening; however, I am consequently compelled to take the steps necessary to achieve higher-quality communication in every aspect of life.
It felt like you just wanted to not be disrespectful and not do any of the things that we listed on the board of what not to do when having a conversation that really made people mad. I caught myself interrupting a few times to share my similar experiences and I also interrupted by just saying the word yes. My partner shared a problem with me that she has at work involving a guy she does not like. I asked her some questions about it and she told me that she solved the problem by asking to not work with him, it ended up working out for her. The benefit of active listening is that you actually get to listen to yourself and pick up on what you are doing wrong and fix the problems. The thing that stood out to me the most was that I have a tendency to interrupt, which I really need to fix because I hate when people interrupt
Let´s focus on communication, specifically listening. , As employees each of you have a leadership role based on your positions. In these positions you are required to take instructions, present guidance, make decisions, and implement policy. If you cannot listen effectively, you will miss critical instructions, mislead guidance, make less informed decisions, and hopefully never implement the wrong policies.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Last, I am determined to become a more patient listener in all areas of my life. A lot of times I fall victim to not letting people who are close to me fully state their opinions without me cutting them off and putting in my two-sense. I need to allow the speaker to finish their thought and process everything that is said and then politely respond to them. It is definitely easy to interrupt and state my case, but I am focused on training myself to concentrate and be respectful and listen. Whether this is geared towards something I am passionate about at my company or a story my mother is telling, I need to put myself in the speaker’s shoes.
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...
A skill, according the Merriam-Webster Online Dictionary, is a learned power of doing something competently: a developed aptitude or ability. The skill of listening is a skill that I believe everyone should have but most people lack. Many people do not realize that listening is not merely the act of hearing a sound but of paying close attention to what someone is saying and trying to understand the message that they are trying to relate to you. Most times people say they are listening when in all actuality they are merely hearing you but not even attempting to understand what is being spoken of. The advantages of being a good listener are vast. This skill can positively affect many parts of our everyday life and interaction with people. Nevertheless, it is a skilled that is overlooked in today’s unmindful society. The reason I believe that listening is of such importance is because nowadays people have developed the mentality of “every man for himself.” People are not concerned about their fellows anymore. We are only concerned about our own issues and problems. Listening is a skill that is acquired throughout a lifetime. It is an important virtue when it comes to communication.People should be taught from childhood the importance of learning how to listen. If we realized how much we would benefit from being good listeners, I believe that things would change. Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on.
Interaction is a significant part of our daily lives. Oral communication with others is inevitable, and therefore it is crucial for us to acquire the skills to do so correctly. Aside from simply stating words or expressing ideas, oral communication serves various purposes. Oral communication allows an individual to express emotions, ideas, and feelings; it gives people the ability to empower, inspire, and motivate those who listen; and it allows people to share knowledge and traditions, as well as build their self-esteem. Oral communication is also useful in leading us to new discoveries, ideas, cultures, and perspectives (O’Neill). Thus, oral communication serves several different purposes in daily life; yet each of these purposes are connected to an even larger purpose. According to the textbook Communication: Making Connections, “Effective communication is critical to living successfully in today’s soc...