The Stages Of Team Conflict

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The third step is the norming phase. This is the phase where commitment is solidified and accountability is important (Lencioni, 2002). In the norming stage, the team members start developing their own standards of performance. This stage defines the specifics of what makes acceptable versus unacceptable behavior. For instance, the team can define deadlines, dress codes and attendance at meetings. Power struggles have been resolved through discussion, though conflict will still be common if the team has established a trusting environment. In the norming stage, the team members start developing their own standards of performance. This stage defines the specifics of what makes acceptable versus unacceptable behavior. For instance, the team …show more content…

Organizations are collections of people that work together and coordinate their actions to achieve a wide variety of goals and for a positive outcome. Conflict is a matter of perception. Managing and resolving conflicts are key factor which group needs to use to be productive. All stages in team development require the ability to negotiate and resolve team conflict. In the beginning stages, it would mostly be the manager negotiating with the employees. In the latter stages of team development, team members to negotiate and resolve conflicts amongst …show more content…

There are five major bargaining style: accommodating, avoiding, collaborating, compromising and competing. While each person has a natural negotiation style, it also a learned process. The department manager should be well-versed in all five bargaining style to be able to adapt to whomever is on the other end of the negotiations. Finally, a self-directed team must also learn to be more collaborative in their conflict resolution. It emphasizes getting to the real problem, exploring options, meeting interests, and building relationships. In other words, collaboration is outcome and relationship focused, which is also a characteristic of a self-directed team (Fazzi,

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