Every day I meet three businesses that uphold different sets of what they call a quality.
In the morning when I go to work, when I open the front door of my home, I face the view of a small canteen, operated by three ladies. Their market is the workers of a police headquarter about several hundred meters away from my home. What is quality in this canteen? Quality here means that all food is warm and freshly made on the same day. It should taste better than other food sold by other stalls on the same street. Quality means that the ladies have to be able to push their prices as low as possible, even though due to the material quality, their cost is higher than their competitors'.
My office is located right next to a mall operated by Kajima, a Japanese firm. I walk through their property on the way to the office.
What is quality for Kajima? Kajima starts it with an architectural design that fits the flow of people, how people walk, how they drive their cars, how they ride their motorcycles. Then they follow it with neatness and cleanliness. I've been ...
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- What is quality Management activities and function involved in determination of quality policy and its implementation through means such as quality planning and quality assurance including quality control. Quality management principals to all areas of business from starting (design) t end (delivery) and confining them only for production activities. Significance of quality is ,to increased revenue and market share and through this it gives fast response to market opportunities. It helps to improve customer loyalty too.... [tags: quality control, management, quality policy]
1180 words (3.4 pages)
- 1. INTRODUCTION Food quality is that the quality characteristics of food that 's acceptable to consumers. This includes external factors as look (size, shape, color, gloss, and consistency), texture, and flavor; factors like federal grade standards. Food quality is a vital food producing demand, as a result of food manufacturers are at risk of any variety of contamination which will occur throughout the producing method. Several customers additionally accept producing and process standards, notably to grasp what ingredients are gift, because of dietary, nutritionary needs.... [tags: Management, Quality assurance]
941 words (2.7 pages)
- MANAGEMENT’S RESPONSIBILITIES Quality is not only the obligation of one individual or one division in the association as it once might have been. Today, everybody from the CEO to the generation laborer or administration supplier is specifically in charge of value. Directors assume a key part in the accomplishment of any quality activity. They serve the basic correspondences join in the middle of administration and the worker. They should comprehend both the difficulties of the laborers and desires of top administration.... [tags: Management, Project management, Quality control]
1596 words (4.6 pages)
- Quality standards pervade all aspects of society, from quality management systems standards for nuclear power stations to technical specifications for manufacturing bubble gum(Keystone and AccountAbility, 2006). For NGOs, the story is no different(see also Keystone and AccountAbility, 2006). NGOs were used to be known as ‘non-governmental ', ‘third sector ' or ‘not-for-profit ' organizations, but with ‘interest is the first ' permeating into nearly everyone 's mind, a project without profits tend to become less attractive to anyone, volunteers in NGOs are no exception.... [tags: Management, Quality assurance, Smartphone]
1230 words (3.5 pages)
- Total Quality Management is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. Total Quality is a description of the culture, attitude and organization of a company that strives to satisfy the customers’ need with their products and services. To ensure the quality, it is critical to undertake the voice of the customer, in order to developing innovative products and services. The culture requires quality in every single aspects of the company’s operations, with the processes of driving company workforce engagement, customer satisfaction, and staff motivation.... [tags: Quality assurance, Quality control, Management]
1207 words (3.4 pages)
- • User based strategy, where the customer has the right to define what quality is. • Manufacturing based strategy relates to product conformance to specification. • Product based strategy define quality of a product as a physical object. Transcendent, on the other hand argue that quality rely mainly on the physical appearance and beauty of the product itself. (Walmart Global Procurement Enhances Quality Control in .., n.d.). Introduction to Total Quality Management: Total Quality Management is an exhaustive and organized approach to business management that explores to better the quality of goods and services through continuous clarifications in response to ongoing feedback (TQM - Total Qua... [tags: Management, Quality management, Quality assurance]
1325 words (3.8 pages)
- Assessment Task 1 Question and answer. 1. What is total quality management. Total Quality Management (TQM) could be a comprehensive and structured approach to structure management that seeks to enhance the standard of product and services through current refinements in response to continuous feedback. TQM necessities could also be outlined on an individual basis for a specific organization or could also be in adherence to established standards. 2. List three key concept of total quality management.... [tags: Management, Quality management, Quality assurance]
1061 words (3 pages)
- The question of how different building features can affect the building users has occupied the attention of many researchers and building industry professionals the last decades. In addition, many are concerned as well about how to use effectively all this knowledge in that way to influence the decisions about the design of the building. According to Vischer (2009) the research on the building performance and use can be characterized as intelligence gaining. The measures taken for assessing building performance include users' experience of environmental comfort and satisfaction, as well as subjective data and measurements related to different building systems.... [tags: Air Quality]
1585 words (4.5 pages)
- Quality Program Quality programs have emphasized the need to improve quality in an organizations performance through product, process, or service improvement. These quality programs encourage growth beyond status quo that many American businesses have been satisfied with in order to compete the in global market successfully (Cohen, n.d.). One such quality program is the Deming’s 14 Point Philosophy which has been said to have inspired both the Total Quality Management and Six Sigma quality management programs (Mind Tools, 2013).... [tags: American businesses, Total Quality Management]
987 words (2.8 pages)
- Total Quality Management Quality Management and Productivity Total Quality Management is an approach to management that was established or originated in the 1950's and over the year has become a very popular and essential element to success in the business world. The concept of Total Quality Management references to the culture and attitude of an organization that is in continuous motion of improvement to provide top quality products and services to the customer base that will satisfy customer needs and wants (Padhi, 2008).... [tags: Business Quality]
1080 words (3.1 pages)