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Herzberg’s motivation hygiene theory case
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It has been rightly said by academicians and practitioners that an integrated HRM policies has a significant impact on employee satisfaction. According to Herzberg1(1959) Employees get motivated by two forces of need ; the higher level needs and the lower level needs. Some Employees want responsibility , recognition, status etc and some want pay, promotion , incentives, working condition etc. People are becoming now a days more conscious of their work , they are concerned about the products they produce , the quality work they do, their Personal and Professional life requirements and the place where they can survive or not .
Quality of work life focuses on organization culture and climate. It is basically related to the employees attitude and what are the expectations of employees from the organization. In the new millennium we see that there are immense challenges to employers and employees and their families. Perception of employees towards their job matters extensively for their performance.
Attempts to facilitate a view that how can Quality of Work-life be improved by involving Employees more into work where they are able to get more job satisfaction has been the major focus today. Job satisfaction has a significant relationship with the organizational outcomes. Herzberg (1959) in his theory of motivation has identified both the motivators and hygiene factors which motivates an employee to be attached to organization. The focus is more on the Motivators factor which is responsible for Improved Quality of Work-life. The concept will help Employers derive benefit in the form of Employee Satisfaction and thus make employees feel sense of ownership for the company ultimately leading to employee satisfaction. Quality of Work-l...
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... with a challenging, exciting and stimulating work environment.
c. Opportunity for development
d. Autonomous workgroups are also called self managed work teams, where in employees are headed with no superior and each employee is free to make decisions pertaining to his work. e .Employees participation in management
f. Job security is what every employee wants from his organization.
One thing that has been common to all these approaches is the direct participation of employees in decision making which leads to increase in autonomy. It is not just the responsibility of HR department to implement policies pertaining to Quality of Work-life; top management support appears to be a prerequisite for successful quality of work life programs. Besides the tangible, the Quality of Work-life is a state of mind and the extent of quality differs from employee to employee.
While motivational and job satisfaction theories can help employers or leaders to gauge what motivates their employees, it is impossible for them to be used to explain all motivating factors. By analyzing these theories, it is possible to understand their basic concepts, and see how they can be an advantage in motivating their employees to the best possible outcome for the
Some of the things that companies could do to improve job satisfaction for example, would be to identify when an employee is bored on the job, address it, obtain feedback from the employee for ideas to make their job more interesting and challenging. This would allow a leader to assist this individual in designing different ways to perform duties or depending on individual’s future career goals and performance level, may need more responsibility or promotion in order for the employee to maintain job satisfaction and retention with t...
...ir conflicts resolutions and motivations. Some measures which can help a human resource management department to impart equity would include but not limited to competitive salary, fringe benefits, career progression, gender, personal development, promotion etc are few variables which HRM require to look after to keep employees motivated. Through such measures, the companies can reduce the probability of employee dissatisfaction, non compliance with the standards and regulations and hence reduced chances of legal actions.
Based off of the gratification an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
Job satisfaction is critical to maintain high productivity, high-quality and low employee turnover. The plan is to increase job satisfaction and increase the productivity and workforce engagement in order to lower down the defects and improve quality. High quality of product and lower defects will help bringing down the operating cost and sales return and thus will increase the net profit. As per plan company will concentrate to improve the areas like job contents, quality of supervision, peer relationship, growth opportunities and adequate salary and perceived equity. A positive work environment which motivates the employees is the most essential factor of job satisfaction and reduces absenteeism, lowers turnover rates and increases efficiency. The company has a plan to review and restructure the workplace environment including working condition, quality of supervision, quality control process and base wages which can have a direct impact on the productivity, health and safety, comfort and moral of the employees. Secondly we will address the motivator factors of the work environment which includes open communication, work-life balance, training and development, recognition and team spirit. Management will make sure that the employees can accomplish their various needs and goals including personal, family, career growth etc. which will ensure a supportive, flexible work environment to pursue employee personal interests and advancement in their life. Company will focus more on training and development to ensure better job function and career advancement. Based on the study by Schmidt there is a high degree of relationship between job training, skill set and overall job satisfaction among employees in technology as well as customer...
Human resource management (HRM) encompasses the activities of acquiring, maintaining, and developing the organization's employees (human resources). "The traditional view of these activities focuses on planning for staffing needs, recruiting and selecting of employees, orienting and training staff, appraising their performance, providing compensations and benefits, and making their career movement and development." HRM involves two aspects:...
Working in today’s society has changed in the last few decades. The economy and technology are the main reasons for this change. The type of job and environment where one works has also changed. The fact that many people work from home via the internet has drastically changed the workforce and the environment surrounding it. With this change have come new demands, expectations, and opportunities for employers. Everyone deals with these demands differently, affecting the employee’s quality of life and job satisfaction. Though the job and office types and locations have changed over the years the need for job satisfaction has not. In today’s economy the job is not as stable as it used to be. One must be prepared for changes in the future.
It seems that HRM is so crucial to the organization, for what it does has nearly covered all aspects of the business – from strategic planning to the training and development, but unfortunately, its importance has not been accepted by everyone. As proposed by Morton, C, Newall, A. & Sparkes, J. (2001) there are three different views of HR function within the...
In daily life, we need motivation to improve our performance in our job or in studies. Motivation is an internal force, dependent on the needs that drive a person to achieve. In the other words, motivation is a consequence of expectations of the future while satisfaction is a consequence of past events (Carr, 2005). We need to give reward to our self when we did correctly or we has achieve our target. Reward is something that we are given because we have behaved well, worked hard, or provided a service to the community. Theories of motivation can be used to explain the behavior and attitude of employees (Rowley, 1996; Weaver, 1998). The theories include content theories, based on assumptions that people have individual needs, which motivate their action. Meanwhile according to Robbins (2001), motivation is a needs-satisfying process, which means that when a person's needs are satisfied by certain factors, the person will exert superior effort toward attaining organizational goals. Schulze and Steyn (2003) affirmed that in order to understand people’s behavior at work, managers or supervisors must be aware of the concept of needs or motives which will help “move” their employees to act.Theories such as Maslow (1954), McClelland (1961), Herzberg (1966) and Alderfer (1969) are renowned for their works in this field. The intrinsic reward or also be known as motivators factors is the part of Herzberg motivation theory. Motivators are involve factors built into the job or the studies itself such as achievement, recognition, responsibility and advancement. Hygiene factors are extrinsic to the job such as interpersonal relationship, salary, supervision and company policy (Herzberg, 1966. There have two factors that are called hygiene fac...
Human Resource Management (HRM) is fundamentally another name for personnel management. It is the process of making sure the employees are as creative as they can be. HRM is a way of grouping the range of activities associated with managing people that are variously categorised under employee relations, industrial/labour relations, personnel management and organisational behaviour. Many academic departments where research and teaching in all these areas take place have adopted the title department of human resources management. HRM is a coordinated approach to managing people that seeks to integrate the various personnel activates so that they are compatible with each other. Therefore the key areas of employee resourcing, employee development, employee reward and employee involvement are considered to be interrelated. Policy-making and procedures in one of these areas will have an impact on other areas, therefore human resources management is an approach that takes a holistic view and considers how various areas can be integrated.
In recent years, there has been an increasing interest in measuring satisfaction among employees in organization. Work environment is complex mainly due to its structure which involves two or more parties. It is important for employers and organization to know if their employees are satisfied with their job as it may directly influence of their performance and in turn, the performance of the organization. Satisfaction could mean different things to different individuals. Many people may agree that satisfaction is determined when their expectations are met and may feel disappointed when they are not.
Introduction A comprehensive Human Resource Management Strategy plays a vital role in the achievement of an organisation’s overall strategic objectives and visibly illustrates that the human resources function fully understands and supports the direction in which the organisation is moving. A comprehensive HRM Strategy will also support other specific strategic objectives undertaken by the marketing, financial, operational and technology departments. In essence, an HRM strategy’s aim should be to capture the ‘people’ part of an organisation and its medium to long-term projection of what it wants to achieve, ensuring that. It employs the right people, those have the right mix of skills, employees show the correct behaviours and attitudes, and employees have the opportunity to be developed the right way.
To achieve equilibrium, H&M encourages open communication and employee engagement within the company to satisfy both goal and needs. They came up with an “open book principle” granting every employee the right to express their thoughts on work related issues directly with management. They, too, reinforce the Human Resource Management system by having performance appraisal, a method to evaluate job performance. H&M has done it by using the method of providing feedback as they believe in learning through their own mistakes. Besides, to ensure workers’ work-life balance, the company strongly discourage overtime work and endorse flexible working hours. Everyone in the company is given the opportunity to schedule around their personal and working responsibility. The company also provide comprehensive fringe benefits for their worker which includes staff discounts, incentive bonuses, maternity leave and many more. This is because the Human Resources in H&M emphasise more on job satisfaction rather than title or pay structure. Analysis indicates that H&M has incorporated job enlargement into their business whereby they increase task variety by combining two or more task for more experience working. However, the volume of task to be done is too gruelling for employees causing their company to be listed as one of the highest employee turnover and lowest labour morale in 2008. This shows they have poor job
The main purpose of Human Resource Management is to increase the effectiveness and contribution of employee’s attainment of organizational goals and objective (Youssef, C.). Many areas of HRM have been discussed in this course. Those areas are EEO and Affirmative action, Human resource planning, recruitment, and selection, Human resource development, compensation and benefits, safety and health, and employee and labor relations. All these categories have an impact on how an organization is managed. Although there are many things that impact a business, the most important thing about managing a business is selecting the right people to help the company succeed.
Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their employees. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the level of motivation has an impact on productivity, and hence also on performance of business organizations. There is a considerable impact of the employees’ perceptions for the nature of his work and the level of overall job satisfaction. Financial compensation