Google Analytics in E-commerce Google Analytics offers various features and state of the art tools that can aid website owners to understand their users better. The data collected from Google Analytics will help to monitor the progress and the performance of your website. Google Analytics does not only understand the behavior of website users but it is also a powerful tool that business owners and e-commerce companies can use to uncover a tremendous amount of data that can be used to enhance marketing and business strategies. Since Google Analytics offers numerous data, one needs to determine which tools they are going to use based on the company’s goals and marketing strategies. This paper will discuss the tools to use for small business …show more content…
It can also determine where the customer drops off (Google Analytics, n.d.). Funnel visualization report helps Google Analytics users to determine the traffic that reached each step of the funnel and how many of the traffic leave a certain funnel (Pienaar, A., 2015). The report gives users the number of traffic that goes through different processes such as checking difference products, viewing the cart, inputting personal information, managing delivery addresses, giving credit card details and clicking payment button (Pienaar, A., …show more content…
It covers the behavior of visitors from product exposure until the transaction. This report contains the number of the session at each stage of the purchase funnel, the number of visitors that left the sales funnel and how many visitors moved from one funnel to the next step (Pienaar, A., 2015). On the other hand, Checkout Behavior Analysis report shows how many visitors complete the sales funnel and moved to the checkout process. This report gives Google Analytics user an overview of where in the checkout process most of the customers are leaving (Pienaar, A.,
The growth of online business has grown enormously over the years. Cliptomania is a family operated and owned small e-business that primarily sells clip on earrings (Brown, DeHayes, Hoffer, Martin, & Perkins, 2012, p. 308). Cliptomania early developments were very modest, and as such the company experienced copious strategic dilemmas. An initial strategic dilemma that the company encountered when establishing and building their new e-business undertaking was to create a website for the business operations and essentially to have it fully operable. The owners, Jim and Candy elected to hire a vendor to host the website and additionally utilize the IT systems resources of the vendor to sustain their business. At the very beginning they exploited the offerings of the Yahoo Store. However, continuing down this avenue of using the services of the Yahoo Store inevitably became too costly. By using the services and business offerings of a vendor made it convenient and effortless for Jim and Candy to start their e-business store. Unfortunately the couple did not have much in the way of professional help, and so they had to create and put together the website by themselves. Additionally they also had to deal with establishing their online credibility as many customers preferred to call in their orders just to talk with a real person before being comfortable enough to place their orders via the webpage.
When implemented correctly a Web Analytics tool offers more than just data or information, it can offer knowledge and insights. One can analyze the effect of a new background color, the effectiveness of a marketing campaign, the emotional impact of positive vs negative news feeds (Vindu Goel, June 9th 2014), or the effects of dynamic pricing based on demographic and personal visitor data insights (Greg Petro, April 17th 2015). With the correct data and information we can make the insights needed not just to know what has happened, but to influence events. As Kaushik said, “We’ve evolved from hits to page view to visits. Now, we have Outcomes.” (Kaushik, 2010,
Google Analytics data collected on behalf of Peg and Kris, LLC for the company’s website domain, www.pegandkris.com, suggests that the company needs to change its current online marketing plan (Google Analytics, 2016). Weaknesses revealed by the data included overall low sales conversions, insufficient sales from social media and email campaign groups, and an usually high amount of sales conversions occurring on a desktop computer despite a larger number of visitors from mobile devices. Strengths included a sufficient number of visitors to the website and decent purchasing behavior from return customers (Google Analytics, 2016).
Online data tracking good because it allows companies such as Google, Yahoo, and Twitter to give you customize Internet service for better experiences. Online tracking allows advertisers to precisely target their consumer’s needs based on their b...
These obstacles include the wholesomeness of the data, analytical knowledge, an understanding of statistics, and several other philosophical and educational challenges. Gathering the data is usually half the battle in the analytics game. The data collected could include social networking information, sales lists, real estate listings, product lists, and product reviews and can be gathered into structured storage and analyzed. The gathered data proves to be a valuable resource for businesses that look to analytics in order to enhance their market
After understanding the possible outcomes and usages of Big Data Mining and Analytics, the study of the process is necessary to identify the real possibilities behind this techniques and how this can improve a business performance. To do this; we should comprehend the basics about data mining and the process that leads from pure data to insights.
For sales managers, Data Mining can evaluate sales performance by product types, distribution channels, and geographical regions. Combined with other variables, such as demographics or buying behavior, this data can also be used to predict which products are likely to perform well in certain markets (Hair, 2007).
Google analytics can be applied in big as well as small businesses to support decision-making processes. In sense, each kind of business has its own
Before they start recruiting, the company must decide what attributes and qualities they want in candidates and define as a hiring group what great looks like. After defining what specific attributes they are looking for, Google must then work to build an applicant pool that is filled with qualified candidates that would be a great fit for Google. With the incentive benefits that Google offers for referrals, Google can use selection tactics such as walk-ins, college campus visits, Internet recruiting such as LinkedIn and Google+, and referrals. By using these recruiting and selection tactics, hopefully Google will create an applicant pool that will sort out who the best candidates for them could be. After recruiting is complete, Google needs a structured selection process that can thoroughly determine great candidates by personal, phone and/or Skype Interviews. Additionally, formal pre-employment tests on personality, verbal, and/or numerical could be administered that include questions relating to performance, personality, and attributes Google is seeking for in
Marketing is a vital component in the success of businesses. Smaller businesses rely on business advertising, expenses, knowing if the business is networking with the right people, or joining the best organisations which lead to success (EStartup business blog, 2010). Marketing concentrates on customers and what the customers want. Customers are the source of sales and profits. Many small businesses are faced with remarkable hardships due to not developing the right marketing plan (EStartup business blog, 2010). To help these businesses a more appropriate or better marketing plan needs to be designed. Small business internet marketing services can help businesses develop and thrive in a highly competitive market. For the highest quality internet marketing services, hiring an online marketing company to design a customized internet marketing campaign may be advantageous for some businesses (EStartup business blog and contributors, 2010). Identified will be the role that marketing plays in a successful business demonstrated by use of two examples, the importance of developing a marketing plan, and ethical and legal issues that surround marketing practices (EStartup business blog, 2010).
Figure 1 summarizes my understanding of the relationship between Business Intelligence (BI), Business Analytics (BA), and Big Data. At center of the figure is the data used by analytics to generate business intelligence so that companies can make business decisions that is based on strong foundation of data analysis.
Companies have transformed technology from a supporting tool into a strategic weapon.”(Davenport, 2006) In business research, technology has become an essential means that many organizations use in their daily operations. According to the article, Analytics is a major technological tool used. It is described as “the extensive use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management to drive decisions and actions."(Davenport, 2006) Data is compiled to enhance business practices. When samples are taken, they are used to examine research and understand how to solve problems or why situations are as they are. Furthermore, in this article, Thomas Davenport discusses analytics from a business standpoint. He refers to organizations that have been successful in their usage of data and statistical analysis. In addition, he also discusses how data and statistics can be vital in the efforts to improve the operations of businesses.
Analytics means using data and performing statistical analysis on it, applying quantitative and predictive models, in order to arrive at a certain decision. Analytics can be the first step in a process or can rather be an intermediate step as well. Analysis can be done using different set of tools that are available in the market or it can done manually using different concept and formulas. Business intelligence firms like Cognos, SAS and BusinessObjects have developed different tools that are readily available in market that assist in analysis and decision making. Analytics is used in order to find solutions to the problems and the solutions provided enables us to be successful and in the business world allow us to compete with our contenders.
The technology was innovated, upgraded and extended. (Mapreduce, Google work queue, Google files systems, Ad Words (an auction-based advertising program that enables advertisers to deliver relevant ads targeted to search results or web content.), CPC, Google map, Google images, Google Apps, Google desktop search, Froogle, Google talk, Gmail, Google check out, Google video etc.), Google Audio Ads (an automated online media platform that schedules and places advertising into radio programs). Google Print Ads (a web-based marketplace for placing ads in print media), Google Video Ads (user-initiated click-to-play video ads that run on sites that are part of the Google Network).
In today’s competitive world where organizations looking for high profitability and market share, consumers have very important role. Companies are looking for capture consumers in order to get larger market share. For this reason organization developed a number of techniques and tools. One of such tools is consumer behavior which has been come from economic theory. Consumer behavior is mainly studying the factors and situations that can affect purchase decisions of consumers. Consumer behavior is being very important discipline of management sciences which help out to understand of customers’ decision making.