Wal-Mart Case Analysis

989 Words2 Pages

Sam Walton founded Wal-Mart on the idea of providing superior service and selling products at the lowest prices. Many critics feel that Wal-Mart has lost its original values and now faces many ethical issues regarding how the organization is being run. Wal-Mart has received criticism for the lack of follow through regarding their sustainable practices. Another area of concern would be the treatment of its employees regarding wages, health benefits and aggressive efforts to prevent unions. The management team has also been embroiled in bribery and embezzlement scandals. One of the biggest critiques of the organizations would have to be their relationships with suppliers and safety concerns over foreign operations. An analysis of the literature
Wal-Mart was founded on two principles that “10-foot rule” and “sundown rule”. The “10-foot rule” was that associates were to offer assistance to any customer with in ten feet of them and the “sundown rule” work should be completed today and not put off tomorrow. Sam Walton did not feel an ethics program was needed if the organization followed his own ethics, but critics argue that Wal-Mart has strayed from the original founders’ vision, (Ferrell & Fraedrich, 2015). Wal-Mart has plagued by several ethical issues including its Anti-Union Stance, Health Care and Exploitation of Workers. Wal-Mart has reduced its workforce and violated the “10-foot rule.” Consumers are now forced to wait in longer lines and associates are no longer able to provide the service they once did. The biggest criticism is of Wal-Mart would be that most employees are part-time and make less than a living wage. The organization also faced criticism that by keeping employees’ part –time they do not have to offer the employees’ health care. Wal-Mart has also received bad press for its anti-union stance regarding employees organizing for collective voice, (Ferrell & Fraedrich, 2015). Wal-Mart is faced with the ethical dilemma over cost savings and providing its workers with living wage. Consumers who shop at Wal-Mart are looking for low prices and when Wal-Mart strayed away from this
One of the biggest ethical dilemmas faced by Wal-Mart would be its treatment of its suppliers. The organization’s competitive nature has forced many of its suppliers to setup shop overseas. Wal-Mart has received bad publicity over the working conditions in the overseas suppliers’ factories, (Ferrell & Fraedrich, 2015). Wal-Mart has duty to make sure suppliers are providing safe working conditions for their employees and establish an auditing procedure to ensure the safety of those employees. Another area of concern would be foreign operations and issues with bribes. Wal-Mart has been rocked by another scandal involving top leadership bribing officials in Mexico and other foreign locations. The organization has done little to address the above issues, (Ferrell & Fraedrich, 2015). Wal-Mart needs to have zero tolerance policy for ethical violations related to working conditions, bribery and

Open Document