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use of voice over internet protocol
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Introduction
Voice over Internet Protocol (VOIP) is a technology that offers voice communications using the existing Internet protocols. Over the years the Internet has developed as a very cheap medium that has been used to send electronic mails and files across the globe. VoIP extends this concept and provides the facility to send voice data between people using the IP framework. Since the Internet is a cheap medium, enabling voice services through it will effectively cut costs that are normally encountered in making calls through normal telephone lines. This would mean that people across the world can talk to each other at a fraction of the cost that they could be spending when they use normal telephone lines. This is exactly what makes VoIP interesting. However, until now the transfer of voice through the available Internet infrastructure has been beset with problems and the data quality of most applications using VoIP is far inferior when compared to the conventional telephone lines. This may be attributed to the non-uniform Internet services that are available throughout the world. This paper will look at VoIP technology and analyze some of its strong points, and how it may be considered as the technology of the future.
Analysis
VoIP is essentially the transfer of voice over the IP network. Integrating existing Internet protocols with real time voice and sound is a big problem mainly because the Internet was not designed for handling interactive content to the extent that we use them today. However, market demands have put enough pressure on vendors to create technologies that can effectively use the existing infrastructure in the best possible manner. On top of it, the urge to combine real time communication with the un...
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...ata encryption capacities are built into the software. In addition, Skype can also be used for conferencing and even instant messaging applications. Skype can also be used for data transfer and huge files can be sent between users using Skype. Similarly, Skype also has a massive directory with which one can search for contacts. Another very important fact is that the software services almost all parts of the world, and so getting connected to someone in any part of the world is not a big issue.
Conclusion
VoIP is one of the most happening sectors of telecommunication technologies where people can send voice and data at relatively cheap rates. Considering the applications and economic benefits of the technology, and the fact that more companies are joining the VoIP bandwagon with their own neat little applications, it may be expected that the future belongs to VoIP
The rapid development in communication technology in the last few decades has made productions in personal communication devices more cost effective. Personal communications service (PCS) cellular phones have becomes a necessity in the ever-growing society. It is a common thing these days when you heard cellular phones ringing. “Cellular phone providers in the United States sign up three new users per minute and have a combined customer base of approximately 112 million” according to CNN website (http://www.cnn.com/2001/TECH/ptech/03/29/phone.service.t_t/index.html).
Telecommunications gained mainstream attention in the early 90’s; however the initial key market was business men and women, who used their phones whilst being on the move and so allowing them to communicate with their companies with ease. Though in the modern era, telecommunication went through segmentation in the market trends, and now in this day and age it would be difficult to find someone who does not own some form of mobile technology. Many phone providers battle to provide the best service for their customers (Figure 1).
Skype has a solid commercial viability since it’s introduction into the market because of the free calls between its users. Skype`s is one of the most popular paid services for communication it givers member the ability to make regular landlines and mobile phones from anywhere in the world. Skype`s also has a target concentration in place which helps boots populate rate with the young adults who have a much better understanding
The communications protocol that will be used for voice communications is Asynchronous Transmissions Mode, ATM. ATM is a dedicated switching method that assembles 53 byte cell frames and sends them over a physical medium using digital signal technology. ATM is Asynchronous because the cell frames are not transmitted in any sort of predetermined order. The reason ATM is so fast is primarily due to hardware such as fiber. The speed of ATM is 155.5 Mbps.
Kondisetty, Sudhakar (April 05, 2001). VoIP in your contact center – much more than cheap phone calls. [Electronic version]. ComputerWorld. Retrieved on May 20, 2004, from http://www.computerworld.com/softwaretopics/crm/story/0,10801,59262,00.html
ATM is geared toward high speed voice and video transmission, much like a telephone network. It uses a cell-switching and multiplexing technology. The data (this refers to data, voice and video) is transferred between two points on a dedicated circuit in 53 byte cells. Each cell is the exact same size, no matter what data is being sent. The cells consist of 5 bits of header information and 48 bits of actual data. Using a smaller, consistent cell size means there's less delay between when each cell processes at the other end. Using dedicated circuits via virtual circuits ensures there is no interruption in the data transfer. This is extremely important to voice and video transmissions, because they are highly intolerant to data delays. This improves the Quality of Service (QoS) and speed of transfer, which can be between 25 Mbps to 622 Mbps.
International analysts predict that the demand for appropriate equipment will increase rapidly in the coming few months. After the online boom in 1990's WAP will be the next growth industry of the twenty-first century. The conditions seem to be ideal: The consumers' interest in online services and e-commerce does not stop to show an upward trend. For the time being there are worldwide several millions of persons using mobile phones, their number is still growing. WAP is based on GSM technology, the worldwide most used mobile phone system that has turned out to be the standard on all continents. (only in the USA there are more systems competing with GSM).
In conclusion, this research has established that development of the TCP / IP protocol was a major step in improving communication between systems. It provided many applications which run on the protocol and thus providing many services that were not available before. It is therefore important to make use of these services in order to provide quality communication.
Maintenance cost: most of the web based live chatting software companies charge ad-ditional money for different features such as chatting for long time with customers, uses rent operators, voice, video, etc. On the other hand, my proposed system will be only responsible for chatting between dedicated customer care officers to users. This will be one-to-one conversation. There is no need to rent additional operators from different companies or providers companies. Therefore, it is clear that just for client support, this proposed software will be cheaper than existing software [12].
Within a few years, there will be well over a billion mobile phone users worldwide and the majority of mobile phones will be connected to the Internet.
The major benefits of VoiceXML mentioned, in order of regularity, are its simplified web acc...
...es are allowing customers to bring their own SIP devices like softphones or telephone sets. SIP is used by web developers to develop services and interfaces like SIP-CGI, SIP Servlets, JAIN™ API, etc. The Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions, also known as SIMPLE, is a SIP-based suite used for presence information and instant messaging. It uses Message Session Relay Protocol (MSRP) to transfer files during an instant messaging session. SIP services are also used in mobile technology like 3G, WAP, etc.
Before we begin our discussion on transporting voice over a data networks, it is important to understand the concept and terms associated with a traditional telephone network. One of the most common piece of telecommunication equipment used today is the telephone. When you plug an ordinary analog telephone into the wall jack installed by the local telephone company, you are connected to the telephone network and are able to place calls. 1), but how is this process performed?
Making a telephone call no longer should conjure up visions of operators connecting cables by hand or even of electrical signals causing relays to click into place and effect connections during dialing. The telephone system now is just a multilevel computer network with software switches in the network nodes to route calls get through much more quickly and reliably than they did in the past. A disadvantage is the potential for dramatic and widespread failures; for as has happened.
The telephone provides a perfect example of the integration of the newest technologies in a large, complex, electronic system controlled by computers and micro-processors. Fiber optics, networking and wireless communications are among the many technologies incorporated into the telephone system in recent years. Computers have been added to control the system and provide many specialized custom services. One of the most important tasks of the computers is to de...