S.T.C. Inc. Telecommunications

S.T.C. Inc. Telecommunications

Length: 1585 words (4.5 double-spaced pages)

Rating: Excellent

Open Document

Essay Preview

More ↓
S.T.C. Inc. Telecommunications

Improvement and Cost Cutting Effort


·     Introduction to IPT ( IP Telephony)

·     Trends in IP Telephony

·     Cost Savings Model

·     Cost Saving Description

·     Cost Savings Chart

·     Cost saving Comparison

·     Annual Estimated Savings

·     IPT Structure and Vendor

·     Infrastructure

·     IP Phones

·     Call Manager

·     Voice Applications

·     Graphic depiction

·     Migration and coexistence

·     Conclusion

S.T.C. Inc. Telecommunications Improvement and Cost Cutting Effort

This is the initial feasibility study for the upgrade of the S.T.C. Inc. (Small Technical Company Incorporated) network in conjunction with the office move. The purpose of the study is to evaluate the upgrade to be done on the telecommunications system recommending the most cost effective solutions on the market today. After this report a project will be started to implement the recommended solution. The deliverable for this paper will be an implement able cost effective telecommunication solution. S.T.C. Inc. will acquire the hardware necessary to support and run the new system and programming changes will be performed by outside vendors. Internet Telephony Service Providers (ITSP) may use a single infrastructure for providing both, Internet access and Internet telephony. Only data-oriented switches could be deployed for switching data as well as packetized voice. Multiplexing data and voice could also result in better bandwidth utilization than in today's over-engineered voice-or-nothing links. (www.iptel.org), 2004. The business benefits of this type of infrastructure are increased productivity, grater business flexibility and reduced operational costs. (www.cisco.com),2004

Trends in IP Telephony
IP telephony is the technology for transmitting voice communications over a network using IP open standards and it uses a single network for the transmission of data, voice and video. There are currently many devices which use similar technologies to accomplish this tasks. Companies in today’s economy are looking for ways to reduce the cost of doing business and IP telephony provide this opportunity. IP telephony will continue to see tremendous activity and make incredible gains in the enterprise space. Until the service providers work their way through all that excess inventory, and are once again ready to research new technology, you can rest assured that next-generation telephony will be busy gaining traction in the enterprise market.(www.tcnet.com,2004)

Cost Savings Model
Analog and digital based phone systems that use a different set of communication protocols but similar cables to connect to a POP (Point Of Presence) are a very familiar site. These are present not only in home setting, but also in large industrial and office application.
These applications in a very large scale are very expensive not only to maintain but also for the reoccurring cost associated with the monthly usage and fees charged to the customer by the service provider.

How to Cite this Page

MLA Citation:
"S.T.C. Inc. Telecommunications." 123HelpMe.com. 18 Jul 2018

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Telecommunications and Networking Report Essay examples

- Telecommunications and Networking Report 1.“Free Web Services Challenge AOL’s Dominance” - Internet business analysts generally are not yet convinced of the viability of the free web service business model for bring profitable. None-the-less, most agree that the free access will probably take a significant chunk of AOL’s market share before running out of investor’s money. 2.“Visitalk.com Builds White Pages for Web Phone Calls” - Visitalk.com has unveiled plans to simplify the routing of phone calls over the Internet....   [tags: Telecommunications Technology Essays]

Free Essays
4420 words (12.6 pages)

Strategic Corporate Developments In The Telecommunications Industry Essay

- STRATEGIC CORPORATE DEVELOPMENTS 2010 China Unicom and Ericsson Signed Telecom Management Contract (China) China Unicom’s Anhui division, a major telecom company in the country, signed a telecom management contract with Ericsson for a period of 3-years. The contract would facilitate Ericsson to be the biggest telecom operating partner in the Province of Anhui. Under the terms of the contract, Ericsson would be accountable for transmission network, field maintenance of base station as well as fixed line network....   [tags: Telecommunications]

Research Papers
982 words (2.8 pages)

Telecommunications Industry Essay

- The telecommunications field is a vast field that contains terms and acronyms which can be confusing to those who are not familiar with the terminology. Therefore, the following paragraphs will compare and explain some common terms used when referring to the telecommunications field and will entail some old technology with some new. To be included within the discussion is comparisons of telephone dialing sounds, Wide Area Telecommunications Services (WATS) versus leased lines, Private Branch Exchanges (PBX) or Centrex, and the International Organization for Standardization-Open Systems Interconnection (ISO-OSI) model....   [tags: Research Paper Telecommunications]

Research Papers
1024 words (2.9 pages)

Essay on Telecommunications

- Question 2 The sector of telecommunications is growing at a very fast rate. The number of people who need to communicate is increasing with time. This has created a favourable market for phone manufacturers and service providers all around the world. In Australia, the telecommunication business is doing well. However, a higher proportion of the population has developed a desire for smart phones. The demand for this kind of phone manly arise from teenagers, young adults and middle aged individuals....   [tags: Technology, iPhone 4S]

Research Papers
1742 words (5 pages)

Worldwide Telecommunication, Inc. Prepares for Cultural Diversity Essays

- Worldwide Telecommunication, Inc. Prepares for Cultural Diversity Abstract Worldwide Telecommunication, Incorporated (Inc.) is a growing telecommunications company that has an international workforce which changes continuously. As the company’s international personnel base expands, the needs of the employees will vary and become more diverse. As new employees come aboard, the organization will see that not all workers have the same requirements or requests. Worldwide Telecommunication, Inc. must be able to fulfill the needs of staff at all levels regardless of any potential cultural barriers....   [tags: Business Management Marketing Essays]

Research Papers
2273 words (6.5 pages)

Canadian Radio-television and Telecommunications Broadcasting Regulatory Policy

- ... The Conseil Provincial du secteur des communications, the Public Interest Advocacy Center (PIAC) and Syndicat des communications de Radio-Canada (SCRC) supported news neighbourhoods insofar as this did not adversely effect consumers or did not push networks to undesirable channels, respectively. The CRTC (2013c) also reviewed packaging requirements for BDUs. Generally speaking, cable providers indicated a desire to organize their own packaged services, separate from the regulatory reach. The nature of this categorical selection, they suggested, is up for interpretation and is best decided by each enterprise....   [tags: distribution of canadian category, national news]

Research Papers
1635 words (4.7 pages)

Essay International Discount Telecommunications Corporation

- Howard Jonas, IDT’s CEO and Founder came up with a way of providing the world with cheap international long distance calling rates. His tiny International Discount Telecommunications Corp. pioneered what is now a multi-billion dollar a year industry, international “callback” telephone service. This technology allows anyone around the world to bypass the high costs of placing international calls from countries outside of the US. Callback gives the caller the ability to make the international call as if he/she was calling from the US....   [tags: essays research papers]

Free Essays
495 words (1.4 pages)

Business Analysis: Teamwork at Fast Trac Inc. Essay

- Fast Track Inc. provides custom sales and promoting plans that bring out the most effective within the product and services of our purchasers. From the competitive home improvement sector to the technologically advanced telecommunications trade, Fast Track Inc. offers ability alongside sturdy ties among communities throughout the region. Serving the shoppers that save lots of time and cash could be a priority for US, and with results that is very simple to determine monthly and quarterly, the companies which tend to serve before long have the income and confidence to diversify....   [tags: ]

Research Papers
690 words (2 pages)

Essay on Lucent Technologies Inc.

- Lucent Technologies Inc. CHICAGO, April 24 (Reuters) - Struggling telecommunications equipment giant Lucent Technologies Inc. on Tuesday reported a $3.7 billion second-quarter loss, yet its stock surged as much as 22 percent on optimism its long-awaited turnaround could be near at hand. The company, based in Murray Hill, N.J., said the pro forma loss for the quarter, excluding restructuring charges and other one-time costs, was 37 cents a share, compared to a gain of 16 cents in the year-ago period....   [tags: Papers]

Free Essays
479 words (1.4 pages)

Sun Microsystems, Inc. Essay

- Sun Microsystems, Inc. Sun Microsystems, Inc. is a worldwide provider of products, services and support solutions for building and maintaining network-computing environments. The Company sells scalable computer systems, high-speed microprocessors and high performance software for operating network computing equipment and storage products. The Company also provides support, education and professional services. The Company's products are used for many demanding commercial and technical applications in various industries including telecommunications, manufacturing, financial services, education, retail, government, energy and healthcare....   [tags: GCSE Business Marketing Coursework]

Research Papers
878 words (2.5 pages)

Related Searches

A good example of these cost is Long Distance charges.
The most significant benefit of IPT and driver of its evolution is money-saving and easy implementation of innovative services (www.iptel.org/info/), 2004 and the following model was created using this premise. The table illustrate the actual cost of conventional telephony based on company history and the savings for phone to phone installation. The rates used in the calculation are the standards for both industries. Costs charged by IPT operators.(~ 7 cents per minute to the U.S. in August 98) and Cost charged by conventional operators (~ 25 cents per minute to the U.S. in August 98). (www.iptel.org/info/), 2004

           S.T.C. IP to Conventional Telephony Comparison           
     Port Cost Installed     *Minute Usage     **Port #     Cost/Min      Cabling cost     L.D. Cost     Totals
Conventional      $ 350.00      92500     100      $ 0.25       $35,000.00       $23,125.00       $58,125.00
IP      $ 350.00      92500     0      $ 0.07      $ 0.00       $6,475.00       $6,475.00
                             Savings      $16,650.00       $51,650.00
Equipment Cost is Calculated at 0 since all the equipment is to be purchase new before the move
* Minute usage is the monthly average for 100 users.               
** No ports are needed because IPT uses the same port as data           

     The cost saving is substantial not only in the reoccurring cost category ( $ 16,650.00) but also in installation ( $ 35,00.00), these two combined will save the S.T.C. a total of $ 51,650.00. For the first year the estimated savings will be of $ 135,825.00 and $ 77,700.00 for every subsequent year.
IPT Infrastructure and Vendor
     The vendor chosen for this implementation was Cisco Systems due to the experience the company has in the field with this kind of applications. The benefits of introducing Cisco's IP telephony infrastructure include a rapid deployment and more coherent support for a consistent set of desktop services and new applications - which fulfill many of the requirements for enabling increasingly flexible working patterns.(www.newsroom.cisco.com), 2004
     The Cisco IPT solution is shown with a graph in Figure 1 and has four primary components:
·     Infrastructure: that includes public telephone network gateways analog phone support, and digital signal processor.
·     IP Phones: IP phones combine the functions of a traditional telephone with Ethernet connections.
·     Call Manager: This software-based call processing agent extends enterprise telephony features and functions to IP phones.
·     Voice Applications: Voice applications, such as the one for S.T.C. Inc., are physically independent from the call processing and voice processing infrastructure. (www.cisco.com),2004

Fig. 1

This graph shows a Single cost-effective multi-service network that includes the IP telephony and related hardware, this is more detailed than the four steps described on the previous paragraph and depict the actual hardware needed in more details. This creates a Customer interaction network. The customer interaction network is a combination of strategy and architecture that empowers the efficient and effective customer communications across an enterprise-wide, globally capable, highly available, distributed network that can deliver any application to any resource in any medium anywhere (www.cisco.com), 2004. It offers superior flexibility by enabling our company to draw from a broader range of resources to service customers, including access to an unlimited pool of agents and multiple channels of communication, including customer self-help tools. This creates a perfect platform for a ground floor implementation that can be upgraded for years to come with minimum hardware cost, therefore making this even more palatable to investor and officers of the company looking for ways to improve the bottom line.

Migration and Co-existence
     Deploying IP voice telephony in an existing site requires a clear migration path from legacy equipment to the new IP based system, therefore this is the best time to focus on the end to end process of migration to ensure a smooth transition from analog (PBX) technology.
The legacy system can be kept in operation until the IPT system is fully functional and tested because is very complicated to retire legacy voice equipment, and a bad migration could severely impact the business. For this reason five important areas must be considered while planning a system switch over. (www.cisco.com/go/interoperability/),2004
1.     The pace, order and approach to deployment
2.     IP infrastructure readiness
3.     Feature transparency and interoperability between the IP system and the analog system.
4.     Movement of data from legacy components to IP components
5.     Business processes and training associated with support of an IP-based communication system.
The vendor chosen should provide a range of tools and services to assist S.T.C. Inc. with the new system deployment. S.T.C. Inc. should be able to move forward more quickly and with reduced risk, eliminating, at the time of the move, the reliance of the legacy technology and accelerating the full implementation of the IPT gaining all the benefits without the risk of a full blown migration and the problems of switching live systems without loosing connectivity or worst valuable data. This is another reason why the best time to implement a new solution is now, during the move, only allowance that needs to be made is a timely move to allow for both system to be live and while performing a simple network swing the migration will be completed.

     The days of the analog PBX are numbered, even the best analog systems are nearing the end of their life cycles, with a very large percentage of manufacturer discontinuing product line in favor of IP telephony replacements. Switching from the PBX to a voice-enable data system network is not straight forward as calling up a supplier. (Anderson, Kailem, October 2004) Even with the complication in the migration from analog to IPT, the savings are so overwhelming that even without a seamless transition the upgrade make sense. With yearly saving of up to $ 77,700.00 a year and savings of $ 135,825.00 for the first year, the upgrade make a good business decision. Added to this the elimination of risks, because of the limited migration needed due to the location change the IP telephony switch just make good business sense, and it provides a great return on the investment.
S.T.C. Inc. with the deployment of a IP Telephony Communication system will realize a measurable ROI, as proven in other customer deployment by the same vendor. S.T.C. Inc. can also save money by the reduce equipment cost and maintenance on average the cost is reduced by 40% compared to a traditional or legacy PBX system. (www.cisco.com/en/us/netsol/ns340), 2004 Network administration cost are also reduced by improving the productivity of the network staff, by combining the Voice team in one single coherent and more efficient work group. For all the reasons above and the future upgrade capabilities the choice of a Voice Over IP solution should be considered and chosen.


Galitzine, Greg , The Leading Trends in IP Telephony. Retrieved on October 11, 2004 from

What is Internet Telephony. Retrieved on October 18, 2004 from

Bluck, Emma, Nestlé Makes Cisco IP Telephony a Standard for its Global Voice Infrastructure. Retrieved on October 18, 2004 from

Cisco IP Telephony Solutions. Retrieved on October 18, 2004 from

Andrson, Keilem, Avoid the pitfalls. Retrieved on October 6, 2004 from

Return to 123HelpMe.com