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I compared the United States FirstGov.Com portal page with our neighbor
Canada’s government portal page. I first looked at firstgov.com to get a feel for the
United States government page.
When you first open http://www.firstgov.gov/ you immediately notice that there is
an abundance of information. There are four main tabs set up as the main crux of the
web page and those are: For Citizens, For Businesses and Non Profit, For Federal
Employees, and Government to Government.
Right off the bat renewing a drivers license and passport application is what
jumped out to me personally. These were under the, “Citizens Get It Done” heading.
Also, under this heading were links that direct you to e-filing taxes, checking
immigration status, governmental benefits, government job application procedures,
changing your address, and even shopping at government auctions.
At mid page on the For Citizens tab was a section entitled, information by topics.
There are 14 main topics and when you click on one of them it sends you to another link
that has numerous other topics that a user can click on for almost any kind of information
you can imagine. For example: I clicked on Education and Jobs topic. Under the topic
is brief information on what you can find such as employment, training, careers, labor,
wages, workplace, online learning, schools, student and teacher resources...This led me to
a page that has well over 70 links to other topics. A few examples here are : US Dept of
Labor, US Dept of Education, College Search, Disability Information, Career Choices,
Labor Relations, and many more subjects to look up. Each of these links takes you to
other pages full of related information with more links to follow.
What I found interesting also was you can read this web site in almost any
language. I clicked on Spanish and the entire web page converted to Spanish. Also on
the left hand side of the home page is a small index with links entitled: A-Z agency
index, Federal Executive, Federal Legislature, Federal Judicial, Cross agency portals,
state government, local government, and tribunal government. I chose to look at Federal
Legislature and that takes to a page where you can find out information on the US Senate,
US House of Representative, and agencies that support Congress. An abundance of
information in all areas in the index.
When you go to Canada’s web site, http://www.
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"First Gov Analysis." 123HelpMe.com. 28 Mar 2020
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first have to choose English or French and then it takes you to the opening page in the
language you select. The opening page has 3 main tabs entitled: Canadians and
Residents, Non Canadians, and Canadian Business.
Under Canadians and Residents tab you can find information on topics such as:
health, jobs and taxes, Government benefits and services for you, and On-line tools that
save you time. Under the Non Canadians tab you can find out about immigration,
tourism, doing business, studying, global affairs. The last tab, Canadian Business, has
information sources for federal, provincial and territorial information and services such as
business start-up, taxes, financing.
If you click on Canadians and Residents tab it takes you to another page with 21
other links for different topics such as: economy, children, Canadians living abroad,
etc… Being a US citizen I clicked on the Non Canadian tab and it takes you to a page
that has 3 choices, going to Canada, doing business with Canada, Canada and the world.
Canada’s site also offers links to government news, online forms and services,
and government contacts.
Comparing the two, the firstgov website offers quite a substantial amount of
information than the Canadian website. The only downside to firstgov is that it appears
very busy. There is so much information and links that it takes you a minute to get over
all and settle down and look for what you need. You can definitely get caught up with
researching on firstgov because every link takes you to another link and more
information. Canada’s website is not as busy appearing. It also doesn’t seem to offer as
much information as firstgov. Overall, I would have to pick firstgov as the better
government website because of all the useful information that it has to offer.