The Food Court As Alternate Reality

The Food Court As Alternate Reality

Length: 2508 words (7.2 double-spaced pages)

Rating: Excellent

Open Document

Essay Preview

More ↓

Work is a culture. When you take a job, you accept a ready-made family with its very own quirks, customs and skeletons in the back room. The fast food business has a culture that rivals that of any cutthroat corporation or gossipy office. Rumors reach the outside world, but can seldom be confirmed. The spit in the hamburger, a stray pubic hair in the burrito. Unconfirmed rumors...

For two years, thirty hours each week, the most important items in my wardrobe were a baseball cap with a logo on it and a smile. The customers were always right (until they turned their backs) and a quality product brought immeasurable joy to my face. Some said I had a job. And yet, I knew it was much more than that. Behind the windexed sneeze guard and bright yellow linoleum counters, another dimension lay hidden — thrived.

As a junior in high school I set out to look for a part time job. My first interview took place in the food court of a mall five minutes from my house. I came a little too well dressed, a little too eager and much too naive. My enthusiasm somehow sparkled off the dingy plastic table top in the bustling mall and the manager that sat across from me fed off my innocence.

“Okay Andrea,” he folded his hands across the worn paper which held the long ago memorized interview questions, “let’s talk about why you want to work here.” The next thirty minutes were filled with my polished answers to what I would later learn were considered “Mike’s bullshit questions.”

As we sat there Mike would occasionally turn his head to check up on his color coded employees as they stood at attention behind the counter. It was a rainbow hierarchy. Mike wore a purple shirt, symbolizing the royalty of management. The assistant managers wore blue and the rest were relegated to wearing a red that faded after the second washing. All wore hats that matched and cold plastic name tags stamped with bold black letters advertising our names.

“Well, it looks good Andrea. I’ll let you know in a few days after I have completed the rest of my interviews.” Mike and I stood up from the table and a janitor who had been buzzing around the food court looking busy quickly stepped around us and made a beeline for the employee exit.

How to Cite this Page

MLA Citation:
"The Food Court As Alternate Reality." 123HelpMe.com. 21 Feb 2020
    <https://www.123helpme.com/view.asp?id=21743>.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Alternate Ending to Franz Kafka's The Metamorphosis Essay

- As soon as the Samsa’s returned to their flat, the family reminisces of the trials and ordeals which they were forced to endure upon their Gregor’s revolting transformation. Subsequent to discussing the matter the Samsa’s felt they could each hover above ground from the amount of anxiety which had been lifted from their shoulders. The Samsa’s decide they should clean their home and dispose of anything that brings the thought of Gregor to their minds. Mr. Samsa consumed with anger and disgust does not dare to go inside of Gregor’s dormitory....   [tags: Alternate Ending, Metamorphosis, ]

Research Papers
817 words (2.3 pages)

Essay on Virtual Reality is an Alternate World

- Virtual Reality is an Alternate World Computers are a very important part of everyday life. They are used in homes, workplaces, schools, and many other institutions. Today computers aid in research, calculation, organization, and provide numerous additional applications. Computers can literally even take us to other worlds and different realms of reality by a concept referred to as virtual reality. Virtual reality, or simply VR, is a system that allows one or various users to engage in a computer created world that is sensitive to the user’s sight, hearing, and touch....   [tags: Technology Computers Commuication Essays]

Research Papers
1420 words (4.1 pages)

Alternate Dispute Resolution Essay

- Alternate Dispute Resolution Alternate Dispute Resolution has many benefits serving as a legal substitute for resolving civil disputes. Most courts prefer the proceedings of an ADR as appose to Litigation. In some counties the option of ADR must be analyzed before attempting to initiate the proceedings of litigation. Most district courts along with appeal courts will oversee the negotiations of an ADR. In some circumstances ADRs do not settle well and in those instances the involvement of the courts will resolve the remaining disputes....   [tags: Alternate Dispute Resolution]

Free Essays
1409 words (4 pages)

The Reality Of Reality Television Shows Essay

- Producers of reality television shows often attempt to imitate many common stereotypes, behaviors, and emotions that go hand in hand with everyday life in the real world today. As a matter of fact, the aspect of reality within TV shows often proves as the foremost reason to why individuals decide to dedicate themselves to watching a show on a regular basis. Viewers frequently feel inner connections to particular characters or events that occur throughout a given reality TV show. These connections provide viewers with a sense of purpose watching a show since it may have an impact on how they go about their own lives within the real world....   [tags: Reality television, Television program, Episode]

Research Papers
992 words (2.8 pages)

Essay The Court System And The Justice System

- In a governmental context, it can be argued that a court system that does not present a unified position when dealing with legislative and executive branch entities is not, in fact, an equal branch of government. The court system, as a whole, and the Supreme Court itself, in most cases where it is involved, want and need to speak in one voice, with a unified message. This, however, is not always the reality that we see. There are sometimes cases where the justices cannot agree on the outcome. Although the outcome favored by the majority always prevails, the dissenting sometimes choose to voice their disagreement in a public opinion in order to advocate for a different policy they themselves...   [tags: Law, Appeal, Court, Court systems]

Research Papers
1238 words (3.5 pages)

The Rights Of The Court Essay

- There has been significant legislative pushback against the court decisions in this area, but given the absence of cooperative enforcing bodies at a local level, this policy area has not been successful. The courts have also been unsuccessful in the area of gender equality; the first ruling to declare gender discrimination unconstitutional was Reed v. Reed in 1971 (Rosenberg 2008). This case does not have the notoriety (or infamy) that cases like Brown, Roe, and Obergefell; decisions on gender equality have received comparatively little public and media attention....   [tags: Supreme Court of the United States, United States]

Research Papers
723 words (2.1 pages)

Essay on Natural Gas as an Alternate Energy Source for Transportation

- Natural Gas as an Alternate Energy Source for Transportation Petroleum, the oil that is refined to create gasoline and diesel, and that as of now is the main energy source powering transportation worldwide, releases too many pollutants into the air and is not very far away from becoming a depleted resource. As global warming becomes a larger threat, gas prices rise, and the air in cities around the world becomes increasingly polluted, it is becoming more apparent that an alternate, and cleaner, source of energy is needed for use in transportation....   [tags: Alternate Energy Sources]

Free Essays
454 words (1.3 pages)

The Reality of Reality Television Essay

- The Reality of Reality Television "The winner of the first Survivor competition is...Rich." It was the name heard 'round the country the night of August 23, 2000, as 51 million television viewers tuned in to the finale of Survivor. The questions, the predictions, the bets, and the reality rested on that one name. For three months, America watched and wondered. Who could it be. Who is the ultimate survivor. With the unveiling of that single, now infamous, name, you could almost feel the country erupt with emotion....   [tags: Media Reality Television Papers]

Research Papers
2067 words (5.9 pages)

Alternate Worlds Essay

- Alternate Worlds We are all living our lives day-to-day, thinking that everything we encounter is truly in existence. But what if we are all in a dream world. With many science fiction forms of media, they pose this question: Is there any way to tell that everything we do is really happening. One movie that embraces this topic is The Matrix. The matrix could almost be called a dream world. The world outside of the matrix is basically the real world, where humans are not controlled by computers....   [tags: Movie Film Matrix Essays]

Research Papers
1641 words (4.7 pages)

Essay on Reality Television

- Reality Television      When Philo T. Farnsworth invented the electric television, he probably did not think that it would be used to show people eating bugs, finding husbands based on votes of viewers, or living on deserted islands. But that is exactly what you can see any given night on television now. This newest form of television programming fad is the reality television genre. Reality television is now on every station, every night, everywhere. The web page Fact Monster credits the beginning of reality TV as beginning around 2000 when a little reality game show called Who wants to be a Millionaire hit television screens....   [tags: TV Television Real Reality Essays]

Research Papers
1641 words (4.7 pages)

Related Searches

The mall was closing in ten minutes. I nervously shook the extended hand and walked to the down escalator.

I expected to have to wait awhile to hear back from Mike, but he called the next day. Apparently his “other interviews” hadn’t been as promising as he thought they would be. He actually hadn’t interviewed anyone else, he just didn’t want to sound desperate. I was hired over the phone and told to report the following Saturday, which would be tomorrow.

I walked up to the counter the next morning like any common customer might and was greeted halfheartedly by a short stocky girl with short stocky pink hair that spiked out from under her hat and clashed badly with her faded red shirt. She pointed a stubby finger with black nail polish at an inconspicuous door on the other end of the food court next to the Chinese place. There stood Mike, smiling and waving.

When I reached the employee entrance and entered the labyrinth of concrete walled, floored and ceilinged hallways I recognized my rite of passage as an employee. Mike led me past a maze of back doors reading “Pizza Kitchen — Employees Only,” “Beijing Express — Employees Only,” and countless others until we reached door 203. He sucked in a full breath of air heavy with grease and unlocked the back door.

My first glances at the back room met my expectations only because I wasn’t looking hard enough. The metal sink piled high with plastic tubs, two walk-in freezers (I would later experience harrowing adventures locked inside both because of faulty locking mechanisms), the shelves packed tight with condiments, napkins and boxes of potato chips. It all seemed in order.

Mandy, the girl with the black fingernails was to help train me. She gave me my first tour of the behind the counter scene and introduced me to the wonderful world of customer service. When my first customer walked up, I was nervous yet confident. Unfortunately, I was also slow on the register and the customer, a regular who probably could have done my job better than I at that point, was quick to snap a rude comment and snap up her change.

“Bitch,” Mandy muttered. The great and sophisticated art of relieving “customer tension” under one’s breath thus revealed to me, my glowing smile faded. I was like a kid ripped away from her favorite toy, which in this case could have been labeled “faith in the inherent good of the individual — both customer and employee.”

It only took about a week for me to meet the rest of the crew and learn the ropes. As we came to know and accept each other’s existence, all pretenses were stripped away and the true colors of our culture began to shine through. We were the underdogs. The unappreciated. The underpaid. And damn it, we weren’t about to let the injustice go unnoticed. Working in fast food is being a part of a guerrilla army. Our revenge may never have been noticed by those unlucky enough to receive it, but we soared on the consolation it brought us.

On a slow weekday evening I walked into the back room to toss a dirty tub into an even dirtier sink filled with stagnant water that might have contained soap bubbles about a week before. Wayne, code name “Nee” (every good army has its code names) stood stooped over the sink, up to his elbows in a three gallon tub filled with mayonnaise and some frozen fake stuff we liked to call chicken salad.

“Waynee, the human blender” I teased him as dirty water splashed from my miscalculated tub toss into the mixture. “Oooo, might want to move that away from the sink...” Nee’s 6 foot 2 inch 234 pound frame stayed contorted as his bare arms churned the mixture. He had a wicked smile on his face that night and I reminded myself not to eat the chicken salad until I made the next batch myself.

Now, Wayne was a quiet guy, a Junior College dropout who had frequented more metal concerts in his life than family dinners, but I didn’t believe he had it in him to do what he did that night to the poor unsuspecting chicken salad. After that batch had been consumed the next day by customers, he told me his dirty little secret — “While I was mixing the chicken salad, my band aid fell off.”

As it happens, Wayne had only noticed the missing band aid after he felt the stinging in the finger he had sliced while maneuvering the lettuce chopper earlier. Well, at least he was good enough to fish through the tub until he found the band aid. What about the blood?! What about, God, I don’t know, health hazards maybe?! “Ach, a little extra protein won’t hurt anyone.” The grin spread up to his nose ring and he turned to greet a customer. “How are you today, sir? What can I get for you?” How about a little extra “protein” with that, I thought as I pulled on gloves and turned on the smile. “Can I help whoever’s next...?”

True, we were like a dysfunctional family, but we were in this thing together and I felt trapped by a sense of loyalty. I could only restore my faith in humanity by acting. When Mandy, who we also called Sleepy because of her propensity to come to work stoned (or “high on life” as she preferred), found it necessary to chew off a hangnail and throw it into a bubbling marinara sauce, I found it hard to turn away. Every instinct called for me to stop this insanity. When she wasn’t looking I’d throw out the contaminated food. I was like a vigilante, desperate to avert the bitterness that flowed from behind the counter.

But then, I wasn’t an angel. I, too, grew to tolerate the frequent visits of our cockroach friends. The same cockroaches we would name and draw pictures of on the white board in back. Once, as I rang a customer up, I watched horrified as little Freddie crawled on the underside of the counter, inches away from the customer’s plate of food. The plastic smile never wavered. I sent the customer away in a flurry of napkins and paper cups and quickly removed Freddie from the counter. (At least we didn’t have the rats the Armenian food place was rumored to harbor.)

Even the brother and sister twin co-workers, Andi (“Dee”) and Eric (Tweedle “Dum”) had their secrets. Cute and blonde, cheerleader and jock, university bound high school seniors, this dynamic duo found it much simpler to satisfy their need for fast food evil by shortchanging the customers and pocketing the money, or using it to “buy” frozen yogurt across the hallway. Of course that was only if Sarah, our “you hook us up, we’ll hook you up” accomplice, wasn’t working.

Whether taco twirlers, hot dog dunkers or sticky bun bakers, each and every worker in the food court recognized the unspoken link between us. We were unionized in spirit and all banded together in opposition against the other mall workers; those who rode up the escalator flaunting their “mall discounts” and the fact that they worked on the first floor, away from the rising grease and rat’s nests.

We hated them. The worst had to be the big time department store perfume counter girls. We rarely acknowledged their requests and violated the “under the breath” rule when it came to ridiculing their inch thick eyeliner. It was too much — this vicious cycle. Rude customers had irritated these fellow mall workers who in turn abused us — we then pissed them off and they returned to work and upset future customers who, come lunchtime, would storm upstairs to get a drink and yell at us. No love I tell ya, no love.

Despite this apparent evil streak, the allegiance we felt to our fellow coworkers-workers within the store grew strong. During the holidays, when customers were at their worst and employees on their shortest, if not merry, fuse, our loyalty was fierce.

Once, when I had been yelled at for 5 straight minutes by a grandmother who had confused her inability to find the right Power Ranger toy with my service abilities, my co-worker, Michelle, usually preoccupied with her need to smoke before her jitters caused her to drop everything she held, jumped in. Not only did she tell Granny where to go, she told her how to get there, how long it would take and what the weather would be like when she got there. Needless to say, we lost the sale and I worried for a week that the old woman would die of shock. But somehow, “Squeegee” (Michelle) had recovered a shred of the dignity she had lost that busy shopping season.

Of course, the fast food culture is not entirely a negative thing. After almost a year, I traded in my red (then nearly orange) collared shirt for a shiny blue one. A new dawn had risen as a wave of old employees left for more promising venues. Nee disappeared to England where he was rumored to have a family. Dee and Dum separated to pursue their educational goals. Sleepy was fired after missing work one too many times. And Squeegee, alas, had to quit work when she became pregnant, though she never quit smoking.

When it came time to hire new staff, I worked with Mike to avoid the many problems I had witnessed in the past. It was a new family, but it was not a new culture and the war continued to rage while I was there and long after I moved on to better things.

It’s been awhile since I smelled the grease, smiled the plastic smile and bonded with my rebel comrades. As the reality of the onion chopping, the floor mopping and the “hi, how can I help ya’s” fades, other memories emerge.

On weekends I would rise early and open the store. Before my co-workers arrived and while the gated faces of the other shops remained sleeping, I would look out at the quiet food court and imagine how the day would go. There was an occasional Folger’s moment when I brewed that first batch of coffee — the only time it would be fresh the entire day — and greeted the sparrow family that had mistakenly flown into the mall and nested in the skylight rafters. (In a few months they would be found dead in the air conditioning vents).

I could never correctly predict the course of my workday. As the morning “mall walkers” tromped around the upper level and the first few customers showed up just a little too early, I might think it would be another rough day.

Because the mall was just off a major Los Angeles freeway, we were visited by many “transients.” My personal favorite, Jonas. If he slipped past the “rent-a-cop” mall security guards, he would always make sure to come tell me personally that the world (here he always had to pause to suck in the escaped alcohol vapor) would end soon. “This very night mah-bee.” If Mike wasn’t around I’d slip Jonas a little something over the counter. Maybe a leftover from my “free lunch.” He wouldn’t even mind if Freddie had crawled on it earlier.

Another frequent visitor was Cheri. She was privileged enough to belong to a local mental health care home that took its residents on weekly “field trips” to the mall. Cheri always ordered the same thing, asked the same questions, left the same straw wrapper on the counter. I never minded. She was 16 and moderately mentally retarded.

One day she unexpectedly came back up to the counter. I was working alone and rather busy. A huge jar of mustard had toppled on the back room floor, the sink had flooded again, the corroded pipes were letting in the cockroach family from next door, the dishes... “Excuse me.”

I looked up and waited for Cheri to ask for another napkin. I was already prepared and had one in my hand. Instead, she cocked her head, and, almost embarrassed, confessed “Something made me come back up and tell you. I think you need to know God loves you, and you can’t do it all on your own. But it’ll all be okay. Um, okay? Okay, bye.” She shuffled off and I stared dumbfounded. Maybe I had been wrong. Maybe it would turn out to be a good day after all.
Return to 123HelpMe.com