Examination of the Purpose, Roles and Responsibilities of a Range of Public Services

Examination of the Purpose, Roles and Responsibilities of a Range of Public Services

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Examination of the Purpose, Roles and Responsibilities of a Range of Public Services

The roles and responsibility of the Police force

This is a mission statement made by the Metropolitan Police. “We would
provide a high quality Police service in the city of London and work
with the community, other organisations and agencies, to promote a
safe peaceful and crime free environment”

There are many roles that a police officer has. Here is a quote, which
has been made by the greater Manchester police about roles and
responsibilities of the police force. “Our role is to uphold the law
fairly and firmly by preventing crime, brining law breakers to justice
and keeping the peace, protecting, helping and reassuring the

Many people don’t know this but the British Broadcasting Centre (BBC)
is a public service. They are mainly founded by the television licence
fee, which is paid for by the public. The government sets the licence
fee and grants, which support the BBC.

The police service has two main functions, which are to respond to 999
calls and to help the public with any problems.

Why the police are here

1 To prevent crime

2 They are here to sort out peoples problems without any altercations

3 They have to get to a scene within a set period of time

The role of the police

1 Investigation of serious crime such as murder, rape and fraud

2 Coordination of intelligence

3 Protection against terrorism and working for national security

4 Management of crime scenes and forensic investigation

5 Planning and training for major disasters and community safety

6 Dealing with road safety, serious and fatal collisions

7 Crime detection

8 Crime prevention

9 Armed response

10 Community safety

The Fire service responsibilities

1 Rescue

2 Put out fires

3 Deal with hazardous substances

4 Liaise with Ambulances

5 Liaise with the Police

6 Conduct a fire investigation

Ambulance responsibilities

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Related Searches

1 Arriving on the scene as swiftly as possible

2 Making sure the civilians are taken care of

3 Checking the Ambulance to make sure all the equipment is working

4 Trying as hard as you can to save lives

5 Giving the right type of treatment for the patient

6 Transferring causalities to the hospital as soon as possible

Coroner responsibilities

1 Will conduct inquest into the causes of death

2 Pay a public inquiry

3 Will liaise with organisations such as Rail track or the Health and
Safety Executive

Our Mission

Our Values

Our Vision

To make places safer

To treat everyone fairly

To make London the safest major city in the world

To cut crime and the fear of crime

To be open and honest

To uphold the law

To work in partnership

To change to improve

The Fire service

The basic pay for Fire fighters is £20,000 a year. They are now
seeking a 40% pay rise to around £30,000. So maybe in the next few
years’ wages would increase and more people would start joining.

I have been asked to look at mission statements and organisational
objectives of various Public Services. This is a mission statement
made by the Fire service. “To provide a level of service appropriate
to the risk in order to reduce death injury and property loss due to
fire and other emergencies.”

Their objective is to:

1 Asses the risk to the community

2 Reduce risk to the community by securing safety through pro active
intervention, education and collaborative initiatives

3 Reduce the risk to the community through risk appropriate
enforcement of fire and safety legislation

4 Provide a risk appropriate immediate response capability and
minimise the impact of fire and other emergencies



Serving the community

The majority of staff is male

Getting the respect of fellow citizens

Shift work

Having a varied job

Dealing with difficult people

Developing responsibility and leadership qualities

Too much paperwork

Working with people/meeting new people

Physical risks and the work can be shocking and distressing

Showing initiative

You have to behave responsibly even when off duty

Much of the work is physical and outdoors, which is better than being
stuck at a desk

You cannot always choose where you live

A steady job, with reasonable pay and good promotion prospects

Task 2

Examine the range of jobs within the public services

This is a list of jobs available with the police force. I would be
starting with the main job roles available within the police and then
go into more detail with the specific roles.

1 Police Officer

2 Special Constable

3 Community Support Officer

4 Police Staff

Police officer

Support staff


Call Handler

Call controller

Criminal justice administer

Criminal justice manager

Crime Researcher

Front Counter Personnel

Higher Analyst

Lead Staff Officer


Personal Secretary

Staff Officer

Traffic Warden

Traffic Warden Manager

Vehicle Removal Officer

To ensure the safe removal of vehicles in line with force policy

-This is the pay range for working in a variety of public services

1 Teacher: £19,000

2 Nurse: £18,000

3 Trainee probation officer: £13,455

4 Solider: about £11,500

5 Fire-fighter: £17,307

6 Paramedics: £22,900

7 Army officers (graduate): £24,247

This is the conditions of service when working in the Fire service.
Certain things may very depending of your rank.

Annual leave

Fire-fighters are give 25 days annual leave a year and after 5 years
conditional service another 3 days are added on to that. This will
also be a paid holiday.

Sick pay

Fire-fighters are entitled to a full pay for six month as long as
their is a good chance they will return.

Hours of duty

This is the pay and benefits available to police officers

Hours of work

The normal working week is 40 hours on shift basis. Shift patterns
vary between forces. All ranks below superintendent are entitled to
two rest days a week. If they are asked to work any of their two days
then they would get it back in compensation. They are also entitled to
leave or compensations in lieu of public holidays.

Part-time working

Police officers of all ranks may be able to work part-time. As a
general rule, the same terms and conditions should apply to part-time
as they apply to full time officers, where appropriate on a pro rota


Overtime is subject to operational requirements. Part-time officers
who work additional hours are paid at plan time rates for the extra
hours worked. Part-time officers only qualify for enhanced rates when
the hours worked are in excess of 40 hours a week. Casual overtime for
constables and sergeants is paid at time plus a third. Casual overtime
is overtime worked at the end of a shift which was not notified or
rostered. In these circumstances, the first 30 minutes of overtime is
not paid unless more than four such periods have been worked during
any seven-day period.

Rest day working - where more than 15 days notice of the requirement
to work on a rest day is given, then another rest day will be granted
in lieu. Where less than 15 days notice is given, an allowance at time
and a half is payable, and where less than eight days notice is given,
compensation is paid at double time. From 1 April 2003, the trigger
point for the higher compensation will change to less than five days

Public holiday working - where less than eight days notice is received
of the requirement to work a public holiday, an allowance at double
time and a day off is received. Where eight days or more notice is
received, double time is payable. Alternatively, officers can choose
to have time off in lieu of payment.

Accommodation and Postings

All officers are required to perform duties at any location within the
force area. No undertaking can be given to post anyone close to home
or to a selected district either on appointment or in service.
Officers must find their own accommodation, with the place of
residence subject to the approval of the chief officer.

Disqualification for Appointment

Officers must at all times follow the Code of Conduct and avoid
behaviour likely to discredit the police service or interfere with the
impartial discharge of their duties. Officers must not take any
active part in politics.

Officers must promptly settle all debts and honour their financial
commitments. Failure to discharge debts must be reported to the chief

You will not normally be eligible for appointment as a police officer
if you have a business incompatible with being a member of the police
force. A business interest is when:

· You hold any office or employment for hire or gain (other than
as a police officer) or you carry on any business.

· Your spouse or any other relative living with you keeps a shop
or similar in the area of the police force in question

· You, your spouse or any relative living with you holds or has a
financial interest in any license or permit relating to liquor
licensing, refreshment houses or betting and gaming or the regulation
of places of entertainment in the area of the police force in

· The chief officer will assess each case individually.

Requirements on Appointment

Officers are required to have their fingerprints taken and a record
kept for elimination purposes.

New recruits are required to provide a DNA sample, which will be
retained on a separate database for elimination purposes only.


Constables are on probation for two years. This may be extended in
certain circumstances at the discretion of the chief officer. During
this period your services may be dispensed with at any time if the
chief officer considers you are unable to perform the duties of a
constable effectively, or if you misconduct yourself. In such
circumstances you would be entitled to one month’s notice or a month’s
pay in lieu and the return of your pension contributions (if
appropriate). For part-time constables, the period of probation will
be a minimum of two years, extended on a pro rata basis according to
the average hours worked per week.


Currently all appointments to higher ranks are filled from within the
police service. Candidates must pass examinations to qualify for
promotion to the ranks of sergeant and inspector. The qualifying
examination for the rank of sergeant can be taken on completion of
probation. Promotion to ranks above inspector is on the basis of
selection only - there are no qualifying examinations.

Annual Leave

All ranks are entitled to periods of annual leave on full pay. In your
first five years of service, including your probationary period, you
will receive 22 days annual leave per year, which will increase the
longer you are in service.

Part-time officers are entitled to the same number of days annual
leave as full-time officers with the same amount of service, but the
time credited will be on a pro rata basis.

Maternity Leave; Maternity Support Leave; Adoption Leave and Career

Women officers are entitled to maternity leave. This can be for the
whole (or part/s) of the period between six months before and nine
months after the expected date of birth.

Women officers are entitled to three months paid maternity leave, if
they have served continuously for a year or more by the start of the
11th week before the expected birth date and are still pregnant or
have given birth 15 weeks before the expected birth date.

All officers have the right to return to work following maternity
leave. The police service is committed to enabling and supporting
individuals who request work on a reduced hour’s basis, either
part-time or job sharing. The opportunity to return to part-time or
job share work may also be available therefore.

Officers are entitled to 2 weeks maternity support leave, the first of
which will be on full pay, if they are the Childs father or the
partner, or the nominated carer of an expectant mother at the time of
birth. Officers who have 26 weeks continuous service at the 14th week
before the expected week of confinement will be entitled to be paid
for the second week at statutory paternity pay rate.

Adoptive parents will be allowed 2 weeks adoption support leave, the
first of which will be on full pay, at or around the time of adoption.
Officers, who have 26 weeks continuous service at the notification
week, will be entitled to be paid for the second week at statutory
paternity pay rate.

Police officers who have completed their probationary period may apply
for a career break up to a maximum of five years to enable them to
carry out, for example, caring responsibilities. Approval is a matter
for the chief officer, taking into consideration matters such as
health, attendance and conduct.

Sick Leave

Officers receive full pay during the first six months of any absence
due to sickness or injury with entitlement to half pay for a further
six months.

Occupational Health

A wide range of professional support and advice is available on
health, welfare and safety issues.


Officers will be regularly tested during probation and are required to
maintain their levels of fitness during their service. Failure to pass
the fitness test may lead to your discharge.

Uniform and Equipment

Uniform and equipment are provided free by the Police Authority. When
leaving the force, the officer returns them to the Police Authority.

Membership of Trade Unions

On appointment, a constable becomes a member of the Police Federation.
Police officers may not join a Trade Union, but existing members
joining the police service may, with the consent of the chief officer,
remain members of that Union.

Retirement and Resignation

Constables and sergeants normally retire after 30 years service, or on
reaching the age of 55. The chief officer has discretion to extend the
compulsory retirement age by up to five years. The compulsory
retirement age differs for higher ranks. Officers may also retire with
immediate pension if they have over 25 years of service and are above
the age of 50.

Officers may resign or, where appropriate, retire before reaching the
compulsory retirement age having given one month’s notice in writing
or shorter notice as agreed by the Police Authority.


Officers in some forces receive additional allowances to complement
their salary. You should refer to the force brochure or contact your
local recruitment office for more information


Police pay is reviewed every year. This is the figure for 2003/2004

Constable’s pay

Completed years of service in rank

Completed years of service in rank Annual

On commencing service


On completion of initial training
























Sergeant’s pay

Completed year of service in
rank Annual











5 A list

6 Fire man/woman

7 Army

8 Navy

9 Lollypop person

For each of these you would have to fill in an application form which
would help the interviewer know a bit about you.

The positive things about working in public services

1 High pay

2 Good holidays

3 Getting to know people every day

4 Getting sick pay

5 Good experience

6 Helping the public

7 Building your self esteem

8 Maternity and paternity pay

Whether you are a Police Officer or a Fire fighter you are putting
your life on the line every day. You would be working with the public
which would make you feel like you are doing something for society and
that people rely on you. The pay for public service workers is very
good. The Joining pay for a Police Constable is £18,500 and then it
increases. A Fire fighter gets £15,831 on entry to the Fire service.

The Ambulance service

The ambulance service deals with emergencies and urgent cases as well
as discharges, admissions and transfers. Ambulance crews comprise of
Ambulance Technicians and paramedics. The Vehicles are designed to
provide a clinical work place with the maximum ability. The Ambulance
crews are highly trained in pre Hospital emergency care ranging from
crash injuries to cardiac arrests. The work of Technicians and
Paramedics is strenuous because they rarely know in advance the
severity of the emergency they are being called to attend. This can
range from minor injuries to a road accident involving seriously
injured casualties.

Paramedics also deal with no emergency work such as:

1 Out patients

2 Disablement service centre patients

3 Routine admissions and discharges

4 Non urgent inter Hospital transfers

5 Those unable to attend for other means

Task 3

Investigate the application process for a given public service

A public service is a service which is available to the public for
free which is founded by the government.

Police stations in England and Wales have the same application process
with slight variations depending on where they live. This is the
current application process.

Stage 1: receipt of application

Stage 2: paper sift selection of best candidates based on eligibility
and evidence provided on the application form

Stage3: Written and physical examination process

Stage4: one day assessment

Stage 5: reference checking

Stage6: two day extended assessment

Stage7: Medical examination and uniform fitting

Stage 8: formal acceptance (issuing of joining instructions)

Stage 1

This is the stage when you write or telephone the prospected police
station for an application and any other information about the job.
Here is an example of a letter that has been sent.

13 Kennel Road


West Yorkshire

Pk9 90k

12 October 2003


Essex police



Essex CM2 6DA

Dear Sir or Madam

Request for application form (police constable)

Could you please send me an application form and any other information
relation to the vacancies for police constable which you advertised in
the Chelmsford Echo on the 11 October 2003.

Yours faithfully

B Eagle

Some forces require a preliminary application form before they are
given the full application form. Some of the questions which would be
in the from are:

1 What you are applying for

2 Surname

3 Forename

4 Address

5 Telephone

6 Date and place of birth

7 Occupation

8 Conviction/Cautions

9 Summons/Court action for

10 Illness/Disability/injury

11 Previous application to this or any other force

12 Ethnic origin ‘for purpose of monitoring only’

Whether or not you sent a letter or phoned your local police station
you should receive your full application form within a week. It is
very important that you fill in the application from to the best of
your ability otherwise the police would reject it. You would have to
send it in before the closing date because they would reject it

Stage 2

In this stage the police recruitment look more closely at your
application form to see if there is anything they did not live. If the
form is scruffy and written badly or if it appears to be written badly
or if it appears to be written by someone else like your tutor. If
your autobiography is boring then your form would land straight in the
bin. They would particularly look at your criminal convictions. This
would not necessarily disqualify your application but you have to be
honest as they are able to find out. You must be a British citizen or
a commonwealth citizen with rights of residence in the UK or a citizen
of the Irish republic.

Stage 3

The written examination id often called PRIT (police initial
recruitment test) this is a pencil and paper test where you sit down
under examination conditions in a room. The test consist of five

Sections of the PRIT

Section Time allowed

1 Verbal usage 12mins

2 Checking test 8 mins

3 Working with numbers 12 mins

4 Verbal reasoning 25 mins

5 Observation test 20 mins

The police initial recruitment test is not publicly available but
examples are available for applicants so they know


Two day extended assessment

This is a residential assessment where you will be kept under lengthy
observation. You may do some tests like in stage 4. Their also would
be other tests like attitudes, relationships with others, beliefs and
treatment. The police would look to see whether you are a leader or a
follower. Whether you relate easily to people from different

Stage 7

Medical examination

The police like many other public services require a medical
examination as part of the entry requirements. If you fail this, then
you would not be able to join the police force. The examination would
be given to those who are being strongly considered for the job.
Having passed the medical examination you would be fitted with your

This is a list of Police partners:

Home office

Police associations and federations

Of jobs in the uniformed public services

1 Police Officer

2 Military Police

3 Mid wife

4 Nurse

Judge Police Authorities


National services

Task 4

Investigate the entry requirements and opportunities for career
development within a given public service

Entry requirements for the fire service

* Be aged over 18

* Have a good level of all round fitness

* Take both general written and practical tests

* Satisfy a criminal record check

Eyesight standards

* Use of aids to vision are possible at the recruit stage

* Corrected vision acuity should be 6/9 binocularly, and a minimum
of 6/10 in the worst eye

* The minimum uncorrected vision for recruits should be 6/18 in the
better eye and 6/24 in the worse for both Whole time and Retained

* An upper hypermetropic limit of +3.00 should be retained

* Testing for myopic corrections is no longer required

Essential Factors

* Must satisfy physical requirements of an Operational Fire-fighter,
as defined by the Home Office Regulations

* Successful completion of the Recruit Fire Service course

Desirable Factors

* Ability to deal with the general public

* GCSE standard of education

* Practical trade with certificate

GENERAL INTELLIGENCE (Level and type of reasoning ability)

* Should be a good communicator; self-motivated with ability to
think for oneself.

* Average level of intelligence required due to the nature of the
varied work expected of a Fire-fighter

SPECIAL APTITUDES (Features specifically related to the post)

Essential Factors

* Prepared to take responsibility

* Experience of working with people

* Promote and maintain a desire to learn

* Be able to control actions of others

* Must be aware of danger and react responsively

Desirable Factors

* Medical/First-Aid skills

* Ability to learn, absorb and retain theoretical, technical and
practical knowledge

INTERESTS (Which might be job related)

The post would suit people who are committed to helping others within
a disciplined public service

DISPOSITION (Personal requirements which might suit post)

* Ability to deal with the general public

* A calm enthusiastic and energetic but approachable manner is
required. A strong character is essential in order to effectively
handle the many demanding and dangerous tasks set for a
Fire-fighter. Able to work as a team, but be prepared to work on
own initiative. The ability to operate unsupervised is therefore

Entry requirements for the Police Service


You must be 18½ or above. We do not accept applications from anyone
younger. There is no upper age limit, although constables and
sergeants have to retire at 55.


In a Snellen's Test your eyesight must not be less than 6/24 in each
eye. If you wear spectacles or contact lenses your distance vision
must be correctable to a standard of 6/6 in one eye, 6/12 in the other
and 6/6 binocularly. Candidates, who cannot distinguish principal
colours, have only one eye or suffer from a squint or other morbid
condition of the eye or lids will NOT be accepted. Any form of
corrective laser or refractive surgery is not acceptable.


This is assessed by Medical Questionnaire/General Practitioner's

A medical examination is undertaken at a later stage though in certain
circumstances you may be invited to one as a result of your completed


There are no height restrictions.


Candidates must be British citizens, citizens of the Irish Republic,
or Commonwealth citizens whose stay in the UK is not restricted.


Formal qualifications are unnecessary but good English and
mathematical skills are required. These are assessed in the Police
Initial Recruitment Test that examines, in particular:

1. Vocabulary, spelling and grammar;

2. The degree of accuracy to recognise alterations and discrepancies
in information;

3. Basic practical every day mathematical skills;

4. Verbal logical reasoning;

5. Observation skills;

6. Must demonstrate sufficient intellect to indicate that probationer
training could be successfully undertaken.

Personal Physical Make-up

Police officers must have high personal standards including integrity
and honesty.

A smart appearance and physical fitness are important.

The Police Service

The fire Service

Police Officers are allowed to wear spectacles but their vision must
be correctable to 6/6

In the Fire Service you are not allowed to be wearing glasses or
contact lenses as this may affect your work

You have to be at a reasonable level of fitness to join the police

You have to be in peak physical health as the job demands you to be
continually active

Formal qualifications are not required but a good level of maths and
English is required

You have to have at least a GCSE level of education

High Potential Development Scheme

The High Potential Development Scheme (HPDS) is a structured career
framework, which can lead to the most senior positions in the service.
It aims to turn your potential into performance, whether as a highly
effective middle manager in command and leadership roles, or beyond at
the strategic leadership level of the police service.

The scheme is a competency based career development programme, which
enables development at your own pace. Your personal, professional and
academic development will be supported by your force career
development officer, a coach/mentor, a Home Office Field Manager and a
personal tutor.

Selection Procedures for the HPD Scheme

The selection procedure for the scheme is demanding: the key is
preparation. All applicants for the police service, including those
applying for the scheme, must pass the standard entry selection
procedures. Promotion
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