The Production Process and Quality Assurance/Control System for Business

The Production Process and Quality Assurance/Control System for Business

Sainsbury has wide range of food products from toiletries to

clothing’s, newspapers to house stuff, electrical equipment and CD’s

and DVD’s etc. Many of these products are manufactured. Sainsbury pays

big brand suppliers to make their products and put Sainsbury’s logo

on. To make products of suitable standards and good quality, they have

to go through several checks to ensure products are good. These

include:

š Quality Control: this is the old fashioned way to inspect food. It

is confident with detecting and cutting out ingredients of products

that falls below the standards. Sainsbury will loose money it will

involve considerable waste as defective products are scrapped.

Inspection and testing are the most common methods of carrying quality

control. By scrapping the products out Sainsbury is showing its

customers that they are providing goods with high inspected quality.

š Quality Assurance: it occurs during and after the product. Quality

Assurance ensures to see that the products are of high standards.

Quality assurance prevents faults and defects on products. Quality

standards should be maintained by following steps set out in a QA

system. Quality Assurance involves providing customers with what they

want, when they want it and how they want it. If products are not good

Sainsbury will loose much money. The more quality the product is the

more goods are being able to be sold and they will have large amount

of offers for customers.

š Total Quality Control (TQM): TQM is a process which encourages

everyone in the workplace to provide high quality in the product to

provide customer satisfaction. The way the product is made the quality

should improve. Sainsbury should plan and organize for improvements

that take place. Sainsbury needs to make improvements and changes to

the products to meet needs accurately. Sainsbury must look to alter

changes of the food to customer’s daily requirements. Sainsbury needs

to be moving with customer’s requirements and fashions to design

products and services that exceed customer’s needs.