Methodology of Encouraging Diversity in the Fire Service

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Methodology of Encouraging Diversity in the Fire Service

Diversity is something which is interpreted by different people in

different ways. Therefore, depending on who is talking about

diversity, it is hard to achieve it. Some people view each individual

as being diverse, so no matter who is in the workforce, it will be

diverse. Others view diversity as being a mix of age, sex, race,

colour, creed, religion, etc. People who view this as being diversity

are much harder to please. They want the fire service to reflect the

community of England… something that is very hard to achieve. The fire

service struggles immensely to do this, as to women and ethnic

minorities, it is not an appealing job.

The fire service has different methods of trying to recruit a diverse

workforce. To start with, they employ an 'outreach worker'. This is an

individual who is employed to 'outreach' to the community. They

promote the fire service in minority communities and try to show them

what the fire service has to offer. They try to persuade the

minorities that the police force has something to offer them and that

they should be applying.

Another method that the fire service has is an open door policy. You

can knock on a fire station any time and there will be a friendly

welcome for you. You can ask any questions about the job, look around

the station, get a feel of what its like to work there, etc.

However… although these methods may well be in place, before a

firefighter told me, I was unaware that there was such thing as an

'outreach worker' and was unaware of the open door policy. So how can

they be successful in reaching the community when the community are

unaware of them? They can't.

Also, there may actually be a problem with the open door policy. Say

an Asian woman knocks on the door of the fire station, and a white

male answers. She may, at that time be greeted pleasantly. But then

she walks through to the main room to see another 10, maybe 15 other

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