An article in Executive Update stated “Policies, procedures, protocols and job descriptions create efficiency and eliminate some of the administrative stress” (Curd & Young, 2012). One of the ways efficiency reduces stress is by encouraging uniformity. Mustang currently lacks uniformity among the administrative assistants in field services. There are three separate groups that each have a small group of assistants assigned to them. All three groups have the same daily tasks; however, each group has different methods of completing the tasks and they all have different levels of output. Creating more uniform administrative procedures would increase productivity and effectiveness, yet some managers are opposed to changing the procedures for the assistants in their group and will require more research before making changes. This research will provide managers with information on how creating a more uniform work place can enhance efficiency and be more effective with the use of the company resources. This research will discuss the following: the current issues the administrators have in their daily process, the benefits of having uniform procedures, and how uniformity will create a more effective and efficient work place.
Current Admin Process
Currently, there are not any specific guidelines on how the administrative staff is to process daily tasks. The three groups in field services have the same responsibilities, which include signing up new employees, filing employee paperwork, submitting time and expenses in the system for field employees, keeping an up to date roster of employees and a job number listing, and invoice spreadsheets. Each group has a different approach to getting the task done. Right of Way has a total of...
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...tional Psychology. Pg. 1-20. Available from: Business Source Complete, Ipswich, MA. Accessed February 18, 2014.
Bevins F, Smet A. (2013). Making time management the organization's priority. Mckinsey Quarterly [serial online]. Pages 26-41. Available from: Business Source Complete, Ipswich, MA. Accessed February 18, 2014.
Burge J. (2008) Maximizing Your Admin's Productivity. OfficePro [serial online]. Page 19. Available from: Business Source Complete, Ipswich, MA. Accessed February 18, 2014.
Curd S, Young M.L. How to Improve Practice Efficiency with Effective Policies and Procedures Executive Update. June 2012 Retrieved February 16, 2014 from http://www.aao.org/yo/newsletter/201307/article02.cfm
Employment Essentials (2013) Workplace Policies and Procedures Retrieved February 12, 2014 from http://www.industrialrelations.nsw.gov.au/biz_res/oirwww/pdfs/workplace_pp.pdf
In regards to decision making at Duplox, the vast majority of employees have limited autonomy in completing their work, more specifically the TSS’s. The TSS’s are required to receive permission from FSM’s regarding most of the incidents and issues within their work as a manager higher in the hierarchy must approve all decisions before any immediate action is able to take place. It is indicated that prior approval from a Field Service manager is required for many actions even if they are within the allotted budget limit, resulting in only a FSM to have authority to order parts. The lack of autonomy in the decisions and input from TSS’s in regards to the approval of actions is a prominent factor in the delay of the receiving of copier parts, resulting in TSSs to often have to visit the same client twice in a row. The majority of the managers do not encourage employees to perform better as many of them hold roles that are considered controlling supervisory, as they have decision authority over the TSS’s. TSS’s at Duplox are restricted from
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The speaker was credible for this topic since she had her of gaining time management skills. The speech was delivered on Wednesday afternoon March 22nd, at a youth group meeting. The purpose was to inspire and motivate us to become more efficient people. She had our best interest in mind which made her a credible speaker.
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Presented is a comprehensive plan to centralize staffing practices at Tanglewood by addressing the organization, organizational strategy, human resource and staffing strategy, staffing policies and programs. support activities and core staffing activities), and staffing systems and retention management. Moreover, the company has placed great importance on open and honest communications with the employees on many levels. Even more, leadership expected a plan that would utilize all human assets in a way that would support the organization’s attitude in servicing customers and employees.
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In the workplace, time management is an important factor in everyone’s day-to-day work. If a person’s time is well managed, it is possible to achieve a greater amount in a shorter space of time. How effectively people manage their time has a major influence on aspects of their working lives and their personal lives. Effective time management can have a hugely positive effect on a person, it can lead to a focused and disciplined mentality, giving a higher level of productivity, greater efficiency and an all round positive attitude in life. This benefits the individual, their team, the company they work for and also their friends and family. An example of this is an employee who prioritises their jobs at the start of the day; this gives them a structured day and ensures they have time to complete all of the important jobs. However, if time is poorly managed it can lead to inefficiencies, work overload and added pressure, this could eventually lead on to other issues such as stress.
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(Claessens, Brigitte J.C.2004). adds that time “cannot be managed, because time is an invariable factor. Only the way a person deals with time can be”. Nevertheless, time management has become increasingly essential to businesses and organizations. This is especially true over the last two decades, as a result of expanding global competition and increased demands for the immediate availability of products and services. Given the increased pace of everyday life, people increasingly need to be more organized. Efficient time management practices support business students in acquiring key skills that will assist them both in their educatio...