Troubled Times in the Right-Way Supermarket

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Fred Ferrell and Amy Caldwell are both doing what they thing is best for Right-Way Supermarket. They are both neither completely right nor wrong. I do not agree with Mr. Ferrell’s management style but Amy was a little over eager in the way she approached him. Changes and compromises need to be made for things to work out at Right-Way between Amy and Mr. Ferrell. Mr. Ferrell seems to have traditional management style and I’m not sure I would call his motivational style motivational at all. I would say that his motivational style is Douglas McGregor’s theory x which uses fear, believes that workers like to be given orders and is inflexible (McHugh, McHugh, & Nickels, 2013, p. 267). This theory is closed to Mr. Ferrell’s motivational style because of the way hovers over Amy and checks everything she does. He also dismisses Amy’s suggestion without even hearing it which demonstrates his inflexibility. He also gives her an order to do things the way he wants, when he wants rather than giving Amy a moment to talk to him. He was also really condescending to Amy in what he said to her. He’s not the type of guy I would enjoy working for. The management and motivation styles of Mr. Ferrell probably hurt the company quite a lot. If I were the gambling sort I would bet that the supermarket managed by Mr. Ferrell has a higher than average employee turnover rate than stores that have a different managing and motivational style. If I were in Amy’s place I probably would end up quitting shortly after her confrontation with Mr. Ferrell. I would feel dejected and like I did not really matter. I have even told employers before I am not a robot but a human with my own emotions and ideas. Mr. Ferrell most likely squashed all of Amy’s enthusiasm fo... ... middle of paper ... ...red over all the time if they have a good grasp on their jobs either. It would make me nervous and, because of that nervousness, more likely to make mistakes. I would not want to stay at a job where I am constantly nervous either. Changes could be made on all parts of this situation that would make them all better. Amy could learn from her experience as well as teach the company a better way to do things. Mr. Ferrell could learn to compromise and better understand the younger people working for him. The parent company could employ better motivation and thus achieve more productivity. If Amy’s idea is a good one they could also save a lot of money and paperwork. Change is not always a bad thing and ultimately it is unavoidable in the end. Works Cited McHugh, J. M., McHugh, S. M., & Nickels, W. G. (2013). Understanding Business. (10th Ed.) Boston: McGraw Hill.

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