Free Customer Service Essays and Papers

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  • Principles Of Customer Service

    1599 Words  | 7 Pages

    Customer service is critical to any business small or large corporation (SBA, n.d.) Customer service could be the best tool for a small business. The smaller the business the better customer service and customer interactions could make up the difference of the brand of a company. It is difficult for a small business to compete with the large businesses in the purchasing power and pricing of the merchandise. An American Express study revealed that 70 percent of consumers would be willing to pay more

  • My Customer Service Styles: My Customer Service Style

    933 Words  | 4 Pages

    My Customer Services Style The customer services styles are quite important when it comes to the direct dealing with customers. Besides the products or services that are being offered to the customers by the organization you are working for, the way in which the sales persons represent those products and services to the customers play a major role in the satisfaction of the customers. The customers often seek polite, genuine and helpful response from the customer service representatives and for that

  • Customer Service at McDonalds

    1073 Words  | 5 Pages

    McDonalds believe that good customer service is the responsibility of everybody in the company. Every employee has a part to play in providing with a service with best practise found anywhere in the trade. Products McDonalds provide high quality products, such as burgers, fries, drinks, muffins, etc, which are safe and reliable that it does what it is supposed to do, but not only does the quality of the products matter, the good value for money affects the business. E.g. buy one extra value

  • Information Technology And Quality Customer Service

    605 Words  | 3 Pages

    Information Technology and quality customer service: How is this achieved at the County of San Bernardino? In times past quality service was not important to managers and staff that worked for the County of San Bernardino. However due to the proliferation of corruption and mismanagement taxpayers are demanding more for their dollar. It is a known fact that when local government is run efficiently more people can be put to work. The money saved from this can in turn be used to benefit the local cities

  • Customer Service: The Key to a Prosperous Business

    1439 Words  | 6 Pages

    When it comes to providing customer service, customers want quality, assurance and their demands met. Companies have a commitment to give good customer service. GE (General Electric) is ranked one of best companies that provide excellent customer service. Their commitment, training and quality to the customers for decades is how they gotten to the top. Meanwhile, AOL is ranked as one of the worst companies that provide poor customer service. There rude deposition, unethical guidelines and disgraceful

  • Allied Health Management and Customer Service

    766 Words  | 4 Pages

    Just the term Allied Health Management sounds confusing to me. I look at those words and I have to wonder what kind of jobs fall under that title, and how will customer service play into my career. Searching for a job title and the details in involved in said job title was tricky. Just looking up Medical and Health Service managers showed 112 sample job titles that fall under that one listing. If I was not worried before just seeing that number had me going into a bit of a worry phase. I wondered

  • Customer Service Assignment

    548 Words  | 3 Pages

    is going to be about the relation between service clues and customer service experience and how certain clues affect them . Every company knows customers are important for them because they’re company’s most valuable assets. Customers are the key element of growth of any firm who purchase their goods or services the firms provide. Company only survives when it has customers and in order to grow the business, they should own huge amounts of loyal customers and recruit new ones, thus, the business ought

  • Assessing Customer Experiences with Customer Service at My Car Dealer

    891 Words  | 4 Pages

    visit to the service department of the local auto dealership I purchased a car from two years ago forms the foundation of this analysis. As auto dealerships rely on service departments for the majority of their revenue I thought the experience would be a mix of pure efficiency and relationship building. Previous experiences with this dealership have shown them to be not as trustworthy as I had hoped they would be as well. One of the most critical aspects of transitioning customers from being treated

  • The Importance Of Customer Service

    597 Words  | 3 Pages

    they will now have to hire more employees. These waiters will welcome customers into the restaurant and take their orders and service them. They should be literate and have good communication skills that can be clearly understood. They must have past experience in restaurants and must have a good personality in order to present themselves to the customers. They should always put the customer’s needs first and not keep the customer waiting for long. Perhaps, they should keep in mind that there fore

  • Tesco's Customer Service

    1591 Words  | 7 Pages

    Tesco's Customer Service Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage. Today’s world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors