managed effectively and a company can gain more respect by doing so is the case of the Chicago Tylenol Murders in 1982. The tragic deaths of seven people who died due to potassium cyanide-laced Tylenol capsules started as a disaster for Tylenol producer Johnson and Johnson. However, J&J communicated with their publics and the media proficiently, investigated their products after pulling millions of dollars of Tylenol capsules of the shelves across the nation, and developed proper packaging to avoid
Tylenol is one of the most used and common pain reliever in the world. But after seven murders in 1982, this number reduced dramatically, and the product was removed from sales until the city of Chicago was back under control. Many lawsuits were filed while there was no evidence to blame anyone. The mystery behind cyanide-laced Tylenol murders can be summed up in two theories: there is a killer or it was a production mistake. Although cyanide-laced Tylenol deaths are still a mystery to this day,
Case Study - Tylenol In the fall of 1982, after taking Extra-Strength Tylenol laced with cyanide, seven people were pronounced dead. Mary Kellerman 12 years old from Elk Grove, Illinois, Adam Janus 27 years old from Arlington Heights, Illinois, Adam's brother Stanley, 25, and his wife Theresa, 19, Mary Reiner, 27, from Winfield, Paula Prince, 35, found dead in her Chicago apartment, and Mary McFarland, 31, from Elmhurst, Illinois were all killed after taking the cyanide-laced Tylenol. The causes
Tylenol was Johnson and Johnson’s most successful product in the United States. Over one hundred million people were consuming Tylenol tablets in the painkiller field accounting for a 37% market share outselling other leading painkillers combined. Johnson and Johnson was leading a very successful business due to this one product, and it would have been difficult for them to lose the lead in this top commodity. In the fall of 1982, customers consuming Tylenol tablets, mainly in the Chicago, Illinois
Vietnam, the Arab oil embargo, increased crime, the Tylenol poisonings, and increased reports of various forms of child abuse. As a reference, the Tylenol poisonings were a series of events that occurred in Chicago of 1982 when multitudes of people died from traces of laced potassium cyanide in regular Tylenol bottles. In retrospect, Halloween used to be celebrated without severe warning up until U.S. loss in the Vietnam War. Of course, the Tylenol poisonings brought into realization that the dangers
Supply Chain Management (SCM) plays one of the most primitive roles in determining the successful running of a business, especially the one that deals with food sector. Having an efficient and effective supply chain is a prerequisite to maintain the quality of product, as well as the process when we talk about food industry. Reverse Logistics, being an integral part of SCM, is usually neglected, specifically in the Indian industry given a few important constraints. The 5 major attributes of Reverse