Executive Summary L-D Tool & Die (LDTD) is a small and successful manufacturer in Ontario who specializes in designing and making customized molds as per client’s necessities. It was found by Laurie Dickson in late 1980s. Since its origin, the company has continuously serving its customers by providing quality products and services. LDTD has developed a loyal customer throughout the years in business. Every member of staff takes great pride in his or her work, resulting in superior craftsmanship