E-commerce is an electronic transaction that takes place on the internet from purchasing to selling of goods and services or transmitting of funds or data. Many consumers view the internet retailers as less dependable than physical stores due to the high risk of tracking internet companies down and receiving the services they demanded. Service is a method used to deliver value for customers which is characterized by its intangibility, simultaneity, heterogeneity and perishability. Therefore, exceptional cyberservice which is the main factor that determines the success of a company is necessary for customer satisfaction and retention, also, for profitability in the Web retail industry.
After which has been said, we are going to look at the
…show more content…
The FTP simply enables users to transfer files and Archie is a tool that helps internet users to find a particular file by its name. This is becoming more popular in the business world as hundreds of millions of consumers uses information retrieval every time they surf on the internet or on their e-mail searching for information. Information retrieval is an activity used for tracking and recovering information from a stored data on the internet. For example, United Parcel Service (UPS) allows customers to gain access into their website so as to track their shipments travelling via the system by inputting their package receipt number and knowing when they will receive their parcel or to pick up from the nearest drop-off venue. However, this type of services helps UPS to save considerable amount of money and their customers too prefer this form of service. Another good example is when we search our e-mails to retrieve …show more content…
Therefore, in the present generation, there are lots of different ways by which we can send or receive information. It could be instant messaging which offers real-time chat between individuals or group of people, for example, Yahoo messenger, Facebook messenger, et al. and internet telephony (VoIP) that grant the internet users to talk freely on the internet to the PC that has been built to receive the call. This media can equally be used to collect feedback from customer regularly and responding to them
(2012) suggest that communication is a process that involves a sender, a receiver, a message and a channel. The sender and the receiver of the communication may be the professionals and the channels of communication may be through hand over’s, emails, phones calls, verbal discussion and other relevant communication channel
E-commerce is an emerging area that encompasses the process of indirectly or directly buying, selling, trading products and services electronically (Yasin, Mario, Czuchry, & Lisboa, 2010). As a result of market placement advancements in the realm of technology, there have been a growing number of organizations that have re-engineered the way in which they operate so as to maintain consistency with the emerging e-business model. The internet has been growing at an unprecedented rate, and as such, the facets of the way organizations perform e-commerce has been changing to meet economic demands. One of the most important factors for an organization is to understand what contributes to effective e-commerce as this provides them a competitive edge. According to a study conducted by eMarketer Inc, the internet has become a dynamic virtual medium for buying and selling services and products and sales have been approximately 32.4 billion in both the public and private sectors in 2005 (eMARKTER INC, 2006). This paper will briefly explore the importance of Canadian e-commerce by closely examining the key trends.
Technology plays a big part of the e-retailing industry. It has many positive qualities that impact the industry. Technology simplifies the purchasing process. Since the industry is web based, it helps eliminate the nuisance of not having products when wanted by having the capabilities of placing orders 24/7 at any computer with web access. Technology will also standardize the purchasing process thus reducing processing costs associated with traditional processing.
The internet and World Wide Web are extremely well suited for conducting business electronically on a global basic, Web-based Electronic Commerce(EC) has introduced unprecedented opportunities for the marketing of products and services, accompanied by features, functionality and innovative methods to serve and support consumers. E-commerce has became a major catalyst of the economy and remains a vital growth engine for businesses today, It successful change the consumer behavior. Consumer purchases over the Internet continue to grow from year to year. The survey involving interviews with 42,238 people in 37 countries worldwide revealed that almost a quarter of internet users have shopped online and 15% plan to do so during the next six month. This represents an opportunity for FedEx as a provider of small-package delivery service.
Before you will begin your online store in India you should think about the Indian shoppers and their needs.To comprehend the requirements and conduct of the buyer you have to test ? While testing you comprehend what exactally the client prerequisites and in like manner you can choose the segment and can set the online market then it will be ideal to make online store in India. As indicated by the need a climatic conditions,habits,trends, you can choose classification of the items and administrations. The greatest favorable position of online business is wide and open. Sitting in your lounge room you can without much of a stretch deal with your online stores. To make online stores the first and the preeminent thing is space and facilitating a the engineer who can make your online store which will end up being your character. Presently from your online store individuals can buy,but to make mindfulness and convey activity to your site is again an assignment of advanced advertising wherein the specialists direct you how to do computerized showcasing to accomplish most extreme movement w...
E-commerce Unless you have been living under a rock for the last two years, you have heard about e-commerce! And you have heard about it from several different angles. For example: You have heard about all of the companies that offer e-commerce because you have been bombarded by their TV and radio ads. You have read all of the news stories about the shift to e-commerce and the hype that has developed around e-commerce companies.
In the past decade, technology brings huge impacts on social interaction. From phone call to facetime, from blog to Facebook. Advance technology enables us to reach and communicate with people in a more convenient and broad way, no matter how far these people are away from us. Medium of communication are growing. However, some old ways of communications never fade out. And I am going to talk about
Email: It provides a channel of exchanging messages. One user have to generate a message, addresses the message to recipient, sends it and waits for the recipient’s reply. Its nature makes it suitable to the users who do not want to become involved in a lengthy conversation.
Communication is an interdependent process of sending, receiving, and understanding messages. The definition implies that the components of the communication process cannot be examined separately. Rather, the relationship exists between the sender and the receiver, as well as the environment of the communication event, must be viewed as a whole. According to this perspective, if any of the components and circumstances change (that is, the number of individuals involved in the interaction, seating arrangements, or the time of the day) the communication event is altered. Communication is an ongoing process; we never stop sending and receiving messages. As we will discover, communication is a dynamic process, a process that changes from one communication setting to the next. Although it is difficult to predict, the ways of interpreting communication, certain components are always present in the communication process.
The Information revolution is changing our daily lives. With the rapid development of computers and the internet, online commerce has become quite common and plays an important role in the modern world. Online business has been booming in recent years. US online retail sales rose an average of 11% in the first three months of 2009 (“US Online Sales Up,” 2009). The growth of online sales may be due to the growing number of consumers who shop online.
Communication is the sharing of information between two or more persons or groups to reach a common understanding. In the communication, the information or ideas conveyed must be understood. Effective communication allows participants to properly exchange ideas. Communication is the two way process of exchanging information. Communication can be done through oral, verbal and written communication. Information is transmitted as words, tone of voice, and gestures and postures. Information can be shared face to face or by telephone, fax, e-mail, text messaging, videoconferencing, electronic-portfolios, chat, memos, letters, reports, etc. The number and types of methods increase as information technology systems become ever more involving a great deal of worldly experience and knowledge.
The Internet offers a huge wealth of information, both good and bad. The Internet began as a small university network in the United States and since then has blossomed into one of the biggest if not the biggest telecommunications network covering the entire world. It can be considered as one of the most valuable types of technology. During the past several years we have come to become more and more dependent on the Internet and in particular moving huge chunks of data across large distances. The Internet allows people to communicate with each other across the world within mere fractions of seconds with the help of E-mail. The Internet also allows for expressing opinions and obtaining up-to-date information from the World-Wide-Web. New software is being developed everyday which uses Internet as the carrier for long distance voice calls and video conferencing which would hold the key to the future of our society.
Electronic Commerce as popularly as E-commerce has become a big deal in our growing economy due to the increase use of online systems. E-commerce now of the fastest growing business in the world. The technology has change the way of business. Business that have physical location have now made it an effort to focus their online business. It is the new sort of business platform where you can make use of different technologies like electronic data interchange or transfer document electronically. Online business is an effective of sales.
Simply, any e-commerce done through wireless devices (e.g. mobile phones) over any network especially the internet.
Communication is a critical thing in today’s society because the exchange of information is vital in living. People live both locally and globally through technological connections by maintaining contact and interaction between individuals from all corners of the world. Communication binds people, helps maintaining the society healthy and enables people to interact and make friends from different regions and cultures. According to Adrian in 2006, communication and information technology plays a great role in the individuals’ life. There is a high rate of growth of the communication technology industry and the benefits as more people come up with new means of communication by day. A point has reached where activities cannot function without information technology due to the many benefits which come along with the current day technologies. Moreover, the industry plays a great role in improving the nation’s economy by facilitating fast and easier means of doing things and offering employment to many people across the world.