Team Assessment

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Team Assessment

Please note that the opinions expressed below are a generalization of the organization. Specific opinions may or may not apply to specific individuals.

Communication

The communication between members of the team and me is good/in line with the amount of time I’ve been here. The communication between the team members themselves is good but should be great given how long they’ve been together. The biggest obstacles to better communication are fear of conflict and lack of trust. These obstacles exist to various degrees between the team and all staff levels; between themselves, IT management and senior management.

Trust

Some of the lack of trust stems from the behavior of the team in the past and their lack of transparency. Previously the team had broad ability to do whatever they wanted with little oversight. Now, it has become necessary to understand what the team is doing in greater detail and occasionally question their assumptions. This has put some people on the defensive and has created trust issues. Trust between myself and team members vary and it’s too early for them to have specific concerns - it’s a general wait-and-see approach. However, I do have a sense that there is a relatively low flow of information to me. If I ask a question, I will get an answer. But the team isn’t necessarily forth coming with information. It’s what I don’t know that concerns me.

Morale

The morale and job satisfaction of the team is generally low. Either they don’t like working here or not as much as before. People are concerned about the stability of their job. One camp believes that it’s Dave’s desire to fire them all – possibly moving the IT function to NY. The team is unsure what steps Dan or Dave may be take in...

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...etely the other way – if they can’t make all the decisions, they won’t make any.

The team exhibits a minimal ability to manage promises. Commitments are made but may or may not be delivered and either way they aren’t managed. Follow through is lacking. There is no consequence for missing a commitment – or delivering on a commitment for that matter.

Reviewing previous work and current behaviors, I believe the team has a low propensity to accept new ideas and alternatives. The team is consistently telling me why things can’t be done or “that’s the way we’ve always done it,” instead of spending energy on developing options to solve the issue.

Lack of initiative is biggest problem with this team. Everyone has opinion on what should be done. They can easily identify where their pain points are. But no one has shown the willingness to step up and do something about it.

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