Framing the Problem
The Credenhill Industries critical thinking simulation used a variety of tools and techniques to attempt to correctly identify root problems. First, the simulation provided recommendations from Linda James, a high powered executive, who is not only an incredibly knowledgeable resource, but is also a key stakeholder. Next, facts and statistics were gathered and put into the context of the objective. Results from an employee satisfaction survey, market research and employee interviews were just some of the presented information. Finally, an Urgency-Criticality Matrix was used to help determine the priority of the issues identified by the fact gathering process.
The problem-solving methods chosen by the s...
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...itical decision making process can then analyze and improve the outcome of a decision. Finally, decisions, once made, need to be communicated, implemented, and the results analyzed for necessary adjustments in order to be complete. Taking no action is also a decision, and in many cases, a bad decision that domes a decision that was not followed-up properly.
Kirby, G. R., & Goodpaster, J. R. (2007). Thinking. Upper Saddle River, NJ: Pearson Prentice Hall. Retrieved from the UOP E Resource, library on Oct. 15, 2007 https://ecampus.phoenix.edu/content/eBookLibrary/content/eReader.h
Paul, R., & Elder, L. (2001). Critical thinking: Tools for taking charge of your learning and your life. Upper Saddle River, NJ: Prentice Hall. Retrieved from the UOP E Resource, library on Oct. 15, 2007 https://ecampus.phoenix.edu/content/eBookLibrary/content/eReader.h
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