OCB Case Study

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Recommended: organizational citizenship behaviors (OCBs)

Meanwhile, various constructs have been developed to conceptualize the term of OCB, some were human relationship focused that are different from Organ for interest in OCB and the related concepts like pro-social behaviour (George, 1990); extra role behaviour (van Dyne et al. 1995); civic organizational behaviour (Graham, 1991); contextual performance behaviour (Motowidlo, 1993) as stated by podsakoff et al, (2000) but these constructs logically is the same as posit by (Nadeem Almed et al, 2012).

Organ, (1988) generally considered as the father of OCB therefore, defined OCB as: “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organisation”.

Organ’s definition captured three critical aspects that are central to OCB. (1) That OCB are thought of as discretionary behaviours, which are not part of the job …show more content…

Consequently, Podsakoff et al (2000) summarized those OCB measures into seven common themes or measures.
Furthering these classifications of organisational citizenship behaviour; the organisation of this section however is mainly drawn from Organ (1988) five measures of OCB; which the researcher adopts only three measures for testing of hypotheses. The measures adopted are altruism, courtesy, and civic virtue. The reason has been that these three measures target at helping co-worker, preventing problems from occurring which lead to peaceful teamwork and finally a behaviour that is directed at organisational

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