Organizational Communication
Introduction
The growth of the economy drives everyone into a competition. To be able to succeed in the market, the organization can not only looking at the marketing strategies but also the structure of the organization as well. Each organization has a culture which is called the corporate’s culture and corporate’s value to shape or to lead the operation of the organization towards the goal. However, everyone has a different perspective, needs and willingness that shape their working styles to contribute to the organizational goal. There are a variety of factors that unite the people in the organization and one of the most important factors is communication. In the article, you will find why the communication is importance to the organization and my definition of what is the organizational communication, including the five perspectives, which representing how people perceive the organization, and the eleven management theories, which develop from the five perspectives.
Definition of Organizational Communication
Communication can be simply defined as a process of delivering an information from once place or person to another in any form, that involves speaking, listening, writing, reading or body language. The communication plays a pivotal role as one of the factors that would unite the
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The communication is seen in this perspective as a constitution of organization, which the members in organization shape their identity, experience and social reality through communication. Each individual under this discourse perceive thing differently and will contribute to the organization on his or her way to reach the organizational goal. The example at Disneyland from the book shows that each employee and manager has their own perception of Disneyland, which it shapes their identity and
Within an organization one of the key tools that they use is that of: communication. Communication is a primary key to any organization and without it there is no cohesion, no leadership, and no functionality. As communication begins to diminish, so does the organization – as one article puts it: “These new economic…. imperatives have significantly contributed to the demise of the old classic command-and-control bureaucracy…” (Tiernan et al, 2002, 47-48). From what this article states, the lack of communication has led to a semi-collapse of the mechanistic structure of an organization. Though communication does seem like a huge factor of an organization, communication does not come without its troubles within the inter-organizations; if there is communication going on in a company, there is going to also be a lack of communication. When a company has employed thousands of people (or maybe just a small amount) they are hiring a whole selection of individuals to work as whole group in unity – though this does seem like an amazing idea, these sets of individuals will have quite ...
Organizational culture is defined as “the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members. In the business setting, this system is often referred to as the corporate culture. Just as no two individual personalities are the same, no two organizational cultures are identical.” (Schermerhorn, Hunt, Osborn, 2003, p. 2) Communication within the organizational behavior helps with many aspects of an organization. First, open-communication allows employees to feel respected and valued because they can walk into their manager’s office and discuss any thoughts he or she may be have. Second, communication ensures that all problems are dealt with and not over-looked. The third benefit to communication is that new ideas can be generated from anyone who wishes to help out the organization.
1. Organizational Communication, 3rd edition; Pace R. Wayne, Faules Don F.; 1994; Prentice Hall Englewood Cliffs, NJ 07632
Communication is the process of transmitting information or messages from one person to another. It’s a process by which individuals or groups or organizational units undertake transactions in a variety of ways and within different areas with the aim of carrying out organizational goals (Griffin,
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
Communications in organizations contain all means, both formal and informal, by which information is passed up, down and across the network of managers and employees in an organization. These various modes of communication may be used to spreading official information between employees and management to exchange hearsay and rumors or anything in between. According to Drenth et al. (1998), sending and receiving of information or messages by means of symbols and in that context organizations communication is a key elements of organizational climate. Perhaps the importance of good communication is best understood by considering what things would be like in its absence. Besides that, communication in organization should be easy and understandable.
Communication is used to get a message from one person to another. When looking at being successful in management communication it is important to take a step forward and look at communication norms, interpersonal communication, intercultural communication, verbal and non-verbal communication, written communication, and presentations. Understanding the different principles of communication in management and when to use them will help the organization achieve success.
Every individual in the organization have different roles and responsibilities for the sake of goals that have been set. The larger the organization then it wills increasingly make complex organizational structure. Thus, a healthy organizational communication climate will support the creation of a good working atmosphere in order to achieve the objectives of the organization. The climate of an organizational communication includes perceptions of the message and the event that related to the message in the organization. An organization consists of communication units in hierarchical relationships between each other that have many functions in environment. (Pace and Faules, 2001) From the definition, an organization needs to require
The organisational communication studies the correlation between organisational behaviour and the communication practices there in. It is greatly involved in studying the symbolic use of language, how organisations perceive it and their goals . The discipline of organisational communication focuses on studying the communication processes keeping in mind the organisation context. Organisational communication scholars argue that all communication is part of an integrated whole.
Communication is the most important hub between people and organizations, particularly managerial communication which is between managers, employees, and other organizations and take place in work place. To send and dispatch managers goals to employee it is impressive to communicate in such a way which should take complete sense and less time, now a day the emerging of IT has made managerial communication so smooth and timeless, but it should be arranged in better way otherwise would be complicated.
A study by University of East London shows that the concept of communication is immeasurable in modern management, and it seeks to meet clear understanding between manager and all the employees. It explains that employee communication is the exchange and clear provision of information, commands and directions between management and employees. And it makes the organization to work properly and employees to be well aware about their responsibilities and duties. (University of East London, 2009)
In general, communication can be defining as connecting people or places or two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also to create and share meaning. In business, communication is the key of management because an organization cannot operate without communication between levels, departments, employees and their stakeholders.
Gibson, J.W. & Hodgetts, R. (1991). Organization communication: A Managerial Perspective. New York: Harper Collins Publishers.
The term communication is freely used by everyone in modern society, including members of the general public, scholars and management practitioners. Communication is defined as the interaction, giving and taking of information,sending and receiving of messages through verbal and non verbal means.
According to Megginson (2015), Communication is a process in which you transmit meanings, ideas and understanding of a person or a group to another person or group.