After examining and having the opportunity to critique the impact of the disability, the bearings of change or loss of employment became very relevant to the client Suzie. From the perspective of a Disability Case Manager, background information is critical to beginning the process of a coordinated effort that addresses individual needs, workplace conditions, and legal responsibilities (Dyck, 2013). Information is also essential in selecting the correct Disability Management Model to begin managing an employee’s illness/injury, and returning them to the highest level of medical improvement (Dyck, 2013). Through assessing, planning, implementing, coordinating, monitoring and evaluating the options and services available, one can begin to promote quality, cost efficient, outcomes (Dyck, 2013) With a high demanding job both physically and mentally, Suzie work as a General Labourer, occasionally lifting heavy loads, and working with heavy machinery at a unionized lighting equipment manufacturing plant and distribution center. Working thirty five to forty five hours five days a week, Susie is often the main income support for her family. On April fifth Suzie suffered traumatic injuries to her back and legs loading boxes in a pallet set-on a fork lift at waist height. The forklift was said to have malfunctioned, lurching forward and jamming her back and legs on pallets behind her. Temporarily losing consciousness, she received first aid on site and was then transported to the hospital where she was diagnosed with a severe low back sprain and abrasions with deep bruising to her buttocks and thighs. It is important to note there was no injury report submitted by the company. She was later released and told to refer...
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...ere is with a physician and patient (Dyck, 2013). It is to be known that the disability case manager will share information on a need to know bases, however recognising it is not ethical to share information with anyone else who does not need to know the information (Dyck, 2013). Lastly examining the ethical matter of an individual wishes versus family or legal constraints. It must be brought to attention that assessment and rehabilitation is a team effort, involving care providers, co-workers, employers, family members and more (Dyck, 2013). The manner in which a disability case manager receives information must be carefully thought out and planned, with the employees best interests and wishes a priority (Dyck, 2013). Legal issues should be avoided, resulting in withdraw from a case rather than compromising the principles of a case (Dyck, 2013).
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