VoiceXML the New Standard for Voice Applications
From the initial introduction of VoiceXML in March of 2000, the world of customer service and voice applications have been turned upside down. Before VoiceXML, companies were complaining about the flexibility of their voice applications. Problems were arising because consumers were growing tired of using the touch-tone keypad on their telephones to select options and companies were losing more money than they would have liked. In order to increase the portability of their applications, companies decided to find a new way to standardize their interface. The solution that came about was VoiceXML, which was created by Motorola, AT&T, Lucent Technologies and IBM.
The VoiceXML language is based on the World Wide Web Consortium's XML standard. Through the use of VoiceXML speech enabled applications have begun to help companies cut costs and deliver superior service. This standard has almost revolutionized the way that companies handle automated calls. This standard has started a competitive market for other platforms that enable businesses to improve all processes of their customer care and communication over the phone.
VoiceXML or VXML is an open standard for building and controlling intelligent voice applications that incorporate speech recognition and text to speech technologies. According to Xiaole Song, VoiceXML is designed to be platform independent around the same server logic pull model used for HTML applications. Developers are able to create audio dialogs that have speech, audio, and the recognition of spoken and touch tone input and mixed conversations. Most of the existing automatic call handling systems lacked intelligence because they were built on menu st...
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...2001, Aug 1) Let voice XML speak [Online] 2 pages; Available: http://www.wirelessreview.com
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Mitchell, Robert L. (2005, August 22) Smart Talk: Speech-enabled apps deliver bottom line benefits [Online] 5 pages, Available: http://www.computerworld.com
Mitchell, Robert L. (2005, August 22) Smart Talk: Speech-enabled apps deliver bottom line benefits [Online] 5 pages, Available: http://www.computerworld.com
Mitchell, Robert L. (2005, August 22) Smart Talk: Speech-enabled apps deliver bottom line benefits [Online] 5 pages, Available: http://www.computerworld.com
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There are many everyday devises that we hearing people take for granted, among these are telephones, smoke alarms, doorbells, and alarm clocks. When we look at how members of the deaf community use these everyday items we must consider that members within the community have very different communication needs, abilities, and preferences. Hard-of-hearing people for example can use a standard telephone with the addition of a headset or amplifier, while some hard-of-hearing people may prefer a TTY deaf persons rely on it, or a relay service to communicate as we (hearing people) would on a telephone.
Specific Purpose: To help people to understand what Audism is and that the lack of an ability to hear does not mean they are incapable of performing tasks.
Some colleges are considering speech codes and regulations on campus due to allegations of racist speech and harassment. Although the reasons are legitimate concerns, these codes should not be placed on students because they do not only violate The First Amendment, but also promote administrative abuse of power, along with causing students to self-censor their speech, while teaching them to hide and or suppress their unpopular beliefs. There are some such as, Cinnamon Stillwell and Charles R. Lawrence III, which are in favor of speech codes because they consider some of the actions a form of harassment. While others such as, Harvey B. Silverglate, Greg Lukianoff, and Howard M. Wasserman oppose the codes and regulations because they insist that
Is the way we use our phones in modern day use an effective way to communicate with individuals? Reflect on everyday life conversations, it can relate to you, the audience
Captioned Telephone is a new product of Ultratec, being tested in several states. CapTel is an innovative service in which the operators repeat the words of the hearing party into an automatic speech recognition system for rapid transcription. Voice and data are carried on one line so that the hard of hearing or deaf user can monitor the speech as well as see the transcription. The CapTel phone is set up for “dial through” so that the user does not need to dial the relay service first.
I became aware of this underserved market when Apple gave my son, a stroke survivor, a free iPad to use with his speech therapy. When I sat down with the therapist and asked which apps would be most useful she sadly said that while there is a lot of potential for this type of technology the apps in this market are either poorly developed or horribly overpriced. The app she ended up recommending us cost almost $200 USD. While at first we did not want to spend that much in the end we were left very disappointed by the apps cost just $20 or $30 USD. After spending this enormous amount of money on said application we gave it to my son to grow with. Unfortunately to our surprise, he hated the app. Looking at the app myself it was cle...
American Speech-Language-Hearing Association. American Speech-Language-Hearing Association. Web. The Web. The Web.
...speaker and the listener. The student can store often used responses, and prepare anticipated answers prior to situations where he will be meeting with those less familiar with his speech capabilities. By implementing this type of device, the student has become more confident and can communicate appropriately for a student his age. In this instance, the integration of technology into the learning environment may make a difference as to whether the student is employable or overlooked due to the inability to communicate well on the job.
Rheingold, Howard and Howard Levine. Talking Tech. 1st. New York: William Morrow and Company, Inc., 1982. Print Source. 25 March 2014.
Most of the applications in terms of speech and audio compression may seem obvious at first, but what most do not realize is the scale at which it is used. Some of the more common examples include: telephone communications, compact disc players in the form of digital audio coding, stereo sound systems, speech recognition and playback, noise reduction/filtering after voice recognition and speech synthesis [1]. The uses of DSP for speech and audio compression is certainly not limited to these examples, but just these alone are examples that the general public use through various devices on a daily basis often without realizing the function of the systems and processes that go into their operation.
Rane, D. B. (2011). Good listening skills make efficient business sense. IUP Journal of Soft
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
Despite the short amount of time since the introduction of the smartphone, the rapid development of the software and technology has had a tremendous effect on the everyday life of society today. The concept of communicating through a telephone was developed in the 1870s. Devices to transmit speech electrically were designed by Elisha Gray and Alexander Graham Bell, but Bell's design was patented first. On March 10, 1876, Alexander Graham Bell achieved one of his greatest successes in the making of the telephone. This brought upon a major change in communication and gave leeway to the improvement of the telephone in the days to come (Bellis, 2013b).
The major purpose of cellphones is to provide an outlet for verbal communication at a distance, and as the generation progresses in the Digital Age, this purpose has shifted
Speech is vitally important for a variety of reasons. I believe that our words can increase or decrease our level of happiness or even have a positive or negative effect towards our future. Speech helps us as a society to resolve issues in a respectful manner; it helps us get important points across and convey messages, it also helps us structure our ways of communicating. The importance of speech is giving us the ability to make situations more...