Every patient that is entrusting their medical care in a particular medical clinic wants to feel like they have chosen a well staffed, well organized and efficiently run office. From the first phone call they make to schedule an appointment, to their clinic encounter, through billing periods and their next visit if needed, the patient expects well educated, competent and professional employees to assist them in every step of the way. A key factor in returning patients is an empathetic atmosphere, where there is no apparent office drama and lack of staff to perform all the job duties that are required in a medical office. In order for a medical office to have these characteristics a supervisor or manager needs to know what types of people should be hired and who should work together. A person of higher authority should be able to determine in the interviewing process these traits, however sometimes it is not until later after a new employee begins working that some of that employee’s positive or negative personality traits will be discovered and that could mean restructuring the office team. Sheri Putnam discussed in Part 2 of this weeks online presentation that just because someone does not fit well in a certain area of the office, that doesn’t mean they shouldn’t work there, but that a more suitable position that emphasizes that persons positive traits should be investigated and than hopefully transfer that employee when possible. I will discuss what 7 main personality traits people have and how they can affect an office team. I will also set up the key components in an ideal medical office and discuss what positions will be most effective in cross training and how this will make an efficiently run medical office that will k... ... middle of paper ... ...ive personality traits of any one person, but as a person of authority, it is your job to keep a watchful eye on all employees and your departments. Also by recognizing someone’s strong suits, you will be able to place them in the best fit work environment and that will help to everyone happy (most of the time). Knowing what basic needs your patients will have you can have a well staffed clinic that meets their needs. The patient’s needs are of the up most importance, because without patients, none of us would have a job. Works Cited Putnam, Sheri (n.d). “Week 2 Part 2: Cross Training and Team Building.” Power Point Presentation. Herzing University Online Whaley, Mary Pat (March 10, 2011). How Many Staff Do You Need in a Medical Practice? Manage My Practice. Retrieved from http://managemypractice.com/how-many-staff-do-you-need-in-a-medical-practice/
New and very expensive technologies comes up in health care every day. As patients need health care services ranging from emergent care to preventive and elective procedures in a daily basis, there is a high job security in a health care field. Working in a health care field requires people skills (personality characteristics that enhance our ability to interact effectively with other people) and technical competence. Health care workers are a part of the nation’s fastest growing industry. Unlike working in grocery or retail stores, health care workers need to be aware of what is going on in the industry.
The goal of the personality assessments was to provide a better understanding of all of the individuals. Prior research indicated that certain personality types are best matched with certain tasks. However, it is challenging to meet both the technical and personal criteria to create the “perfect” employee. Therefore, it was determined that the knowledge of the individual’s personality style and that of their team members provided a more realistic solution toward communicating effectively and working together as a team. Further instruction is planned for the group to discuss how individuals need to communicate based on their own results and the r...
I am from a small town where everyone knows everyone and you always lend a helping hand. In my work environment, I will hold to my hometown values. I will always help when I am needed. I will have a smile when I walk into a patient’s room and I will try to make the patient and their family feel as comfortable as possible. I will be there to help my patients, but I will remain professional. I understand that I may have a patient that I know outside of work, but I will not let this change the way that I treat them. I will still place them on the same level as the other patients.
“The nurse respects the worth, dignity and rights of all human beings irrespective of the nature of the health problem” (ANA, 2001, p. 7). A nurse is the person the patient and their families rely on for help with most issues occurring in the medical facility. Therefore, a nurse must be prepared to deal with many different kinds of patients/people while still respecting their beliefs and thoughts. As a nurse there are certain qualities they must attain if they don’t have them already to be successful in their career. “Being honest, responsible, organized, and caring are some of the most important qualities that nurses should be.” Pg.6 (Ludwig, Burton, 2014). Even though having those qualities is important, a nurse should always remember to do those things with compassion because their work ethic will reflect in their performance at the end of the day and based on the patients confidence in
This is a nearly 40-minute interview. The object of this interview is the leader of a community medical centre. This medical centre has five physicians, two nutritionists, one occupational therapist, a nurse and three service desk receptionists. This medical centre serves the community of more than five thousand patients now. After the interview, integration of the following eight items in this leader’s characteristics and traits.
Larson, C. and LaFasto, F. (1989), Teamwork: What Must Go Right/What Can Go Wrong. Newberry Park, CA: Sage Publications, Inc.
Allport defines personality as ‘the dynamic organisation within the individual of those psychological systems that determine his unique adjustment to his environment’ (Allport, 1937). An individual’s unique personality traits and attributes are a powerful indicator of how he/she will interact with the work environment. The difference between average and outstanding employees can often be solely personality related. As the employee is the most valuable asset to the company, ‘selecting the right employee during the process is critical’ (Carbery and Cross, 2013, pp. 41-53)
Parker, G. (2003). Cross-functional teams: Working with allies, enemies, and other strangers. San Francisco: Jossey-Bass. pp.170-194.
Parker, G., (2003). Cross- Functional Teams: Working with Allies, Enemies, and Other Strangers. San Francisco: Jossey- Bass. pp. 170- 194.
Knowles, M.S. (1976). Separating the Amatures from the Pros in Training. Training and Development Journal. 30(9). 16.
My personality is hard to describe. It all can depend on the situation, but overall my core values stay the same. In this paper I will describe my personal analysis, which will include a self-assessment score of maximizer and satisficer, time management profile, and empowering others. I will also describe what my terminal values and instrumental values are. Then I will go through what my big five personality characteristics are and my MBTI personality profile. I will then describe my job posting assessment and, finally, my personal job fit analysis. Hopefully, by the end of this I will be able to recognize my strengths, weaknesses and values and have the ability to match my values to the type of values job postings are looking for.
An individual’s personality is the basis of who they are and generates how they react to and behave in different situations. Personality testing is used in workplaces to identify whom to hire, promote and even put into teams. Personality testing is efficient in being able to determine which employees will perform best in certain roles, and this can remove some stress from employers. Personal testing has been shown to help improve the quality of employees who are in the workplace. The method of assessing personalities that will be examined in this essay is the Big Five taxonomy method. The two main questionnaires, which are used to determine these traits, are the Sixteen Personality Factor (16PF) Questionnaire and the NEO personality test. A participant’s results from a personality survey will be analysed to determine what their results mean for current and future workplace behaviour. Finally, this essay will review a case study and it will be explained why personality testing should be used in the workplace and what other work contexts these tests can take place in.
Discussed below are different researchers’ arguments and explanations on how personality predicts employee performance. This essay will explore both negative and positive ways in which personality can predict the performance, as well as explaining what personality is. Past research has “demonstrated that personality constructs are associated with work performance, with some traits like conscientiousness predicting success around jobs. Other linked with specific occupations e.g. extraversion correlates with success in sales and management as well as training performance supporting”, (Barrick et al., 2002, 87: p.43).
I believe that nursing should be a holistic approach, dealing with a patient’s body, mind, and soul. It is definitely a physically demanding job, but equally as important is the demand for emotional commitment. My past academic performance, as well as my personal qualities, provides the foundation for my career. A core characteristic of a successful nurse is teamwork and the ability to act as the liaison between the patients and the other members of the patients’ care teams. Besides working well in a team, it is also important to seek out help when necessary. Another vital quality is culture competency. Prosperous nurses understand diversity, and embrace and honor, rather than judge or ignore, what makes people different. Furthermore, critical thinking skills allow nurses to recognize possible patient problems. The intellectually disciplined process enables the nurses to respond to the constant changes and needs of a patient in their charge. Lastly, the nurse’s role has a zero tolerance for error where the smallest mistake may result in a life-threatening event. To ensure patient safety, it is critical to pay attention to detail and use caution no matter how stressed or overwhelmed a person might feel. These are the core qualities that I hope to attain as a registered nurse and important goals to adhere to for as long as I’m in this
Some of my personality traits include; empathy, strong willed, and ambitious. Beginning with empathy, it is the ability to recognize and to share the thoughts to some extent. In many cases empathy leads to multiple good relationships. As a Support worker, I am expected to get along with others very well. These include my workmates and my patients. Being empathetic also enables me to be considerate. I am able to identify with my patients problems very well. They will therefore easily entrust me with their problems with the assurance that they won’t be criticized. In such a situation, as a Support worker I will be able to assist them without any barriers (Allen, 2006).