Synergy in Project Management

Synergy in Project Management

Length: 1330 words (3.8 double-spaced pages)

Rating: Excellent

Open Document

Essay Preview

More ↓
Project management synergy beyond traditional processes


Project Management - The term that dictates the future of a project. A successful project owes all its credits to the Project Management and the evidence is obvious when the service (result of the project) meets all its expectations. Yet we have witnessed several projects failing even after having a plan in place, following the plan and meeting all the requirements. Why have these projects failed and what more is critical to the success of the project? All projects are conceived with a vision to satisfy certain needs of the business. Hence the beneficiary of these needs become key stakeholders. Appropriate participation of this key stakeholder in steering the project insures the success of the project. Also businesses are impacted by competition and changing market place resulting in skewed expectation management. Managing expectations enhances the success of the project immensely. Now, goal of the project plays a pivotal role and hence respecting it, is an important task, in project management. Governance in projects plays this role in guaranteeing the projects success. This is what I call Project Management Synergy beyond traditional processes.


The connotation that has always been associated with Project Management is more like "€˜an inward focused activity". An assignment given by the customer has to be delivered in time and within cost constraints by working out permutations and combinations of resources across the phases of the project lifecycle. The execution has almost become a mechanical process of following and adhering to a set of predefined rules. What is missed out in the process is the main objective for which the project was conceived, the need, the business requirement.

Business Improvement Architect's annual research of project managers at ProjectWorld 2005 in Toronto, Canada indicated that ‘Training of Project Sponsors' fifty-eight percent (58%) as something that would benefit them most to improve their ability to manage a project. As well they said they would benefit from 'Communication Skills' (42%) and ‘Leadership Skills' (36%). These knowledge areas have increased in importance over previous years. (Figure 1)

Migrating from Crisis to Controlled environment is the need of this Era and it can be achieved by Synergistic Project Management. Several research studies indicate that organizations are in a crisis with respect to how projects are managed. The key factors contributing to this crisis that need to be managed is discussed in this paper.

Figure 1
* Source © Business Improvement Architects

Stakeholders Participation

Right from the initiation stage, a legal contract dominates the relationship between the customer and the vendor based on the terms and conditions.

How to Cite this Page

MLA Citation:
"Synergy in Project Management." 25 Sep 2018

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

DPL/AES Project Management Process Improvement Essay

- A project manager must have a clear understanding of the landscape or management methodology needed prior to starting the project. There are both internal and external factors regarding each project that may help shed light on what Project management process and what would be best process for the proposed project. It has been my experience that the all projects while similar will can various issue and problems associated with it. The construction process at Dayton power and Light is very involved and goes through many people departments and approvals prior to construction starting and project close out as completed....   [tags: project, process, training, results]

Research Papers
2458 words (7 pages)

Project Management Essay

- 1. Introduction In nowadays society, the using of project management is more and more common today. The entrepreneurs are more likely to employ staffs who have learnt project management. So that learning the skill of project management is more useful and also important now. Larson and Erik (2011) mention that good project manager are trained or come from experience, not born. For this reason, in this essay it will discuss the fit between some published theories on project management and personal practice as a result of my participation in the Fit as a Fiddle project....   [tags: Business, Team Development]

Research Papers
1096 words (3.1 pages)

An Analysis and Comparison of Projects Management within Government Organizations and Private Industries

- An Analysis and Comparison of Projects Management within Government Organizations and Private Industries Table of Contents I. Definition of a Project II. Definition of Project Success III. Building and Succeeding in a Project IV. Team Building V. Communication VI. Diversity VII. Educational Background VIII. Organizational Culture IX. Project Management in the Federal Government X. Project Management in the Private Industries XI. Differences XII. Similarities XIII....   [tags: Business Project Management]

Free Essays
1755 words (5 pages)

Essay on Risk Management In Oracle Upgrade

- Abstract With the internet accelerating the sharing and collecting of information of all types, concerns about the accuracy and protection of the collected data have grown drastically. In this document an attempt will be made to describe risks will be managed during the process of "Upgrading the existing Oracle Financials ERP implementation to 11.5.10 version". This document defines roles and responsibilities for participants in the risk processes, the risk management activities that will be carried out, the schedule and budget for risk management activities, and any tools and techniques that will be used....   [tags: Business Analysis]

Free Essays
1832 words (5.2 pages)

Time Management for Project Managers Essay

- Managing to be On-Time Project Time Management Project Management for Information Systems Table of Contents 1 Introduction 4 2 What is Time Management? 5 3 Why is Time Management Important? 6 4 What are some of the Challenges in Time Management? 10 5 Summary 12 6 References: 13 Table of Figures Figure 3 1 Typical Project Performance 8 Figure 3 2 Project Performance after Milestones are Identified 9 1 Introduction All project managers know about or should know about the "triple constraints of project management" - all projects are constrained by three elements: scope, time and cost....   [tags: Project Management]

Research Papers
1880 words (5.4 pages)

Behavioral Aspects Of Project Management Essay

- Behavioral Aspects of Project Management The purpose of this paper is to explore how organizational culture and human behavior influence the success of projects, in particular projects beset with issues. This paper will first answer how organizational culture influences the selection, sponsorship, prioritization, and ultimate success of projects. Secondly, answer the question of what role the project leadership plays in the success of projects and how a project manager can build and manage a successful project team....   [tags: Project Management]

Research Papers
2074 words (5.9 pages)

Project Management Concept Worksheet Essay

- Project Management Concepts Worksheet Concept Application of Concept in the Scenario Reference to Concept in Reading contingency reserve The issue at Harrison-Keyes is the result of a lack of planning. While issues arose regarding vendors, the issues only pointed to Harrison-Keyes failure to truly grasp the necessity of building in contingency plans. The disaster of those around the company should never have an equally devastating impact on the company. While Harrison-Keyes has thought about contingency planning, their lack of solidifying plans is truly their biggest error....   [tags: Project Management]

Research Papers
1039 words (3 pages)

Project Management Essay

- Functional, Matrix, and Dedicated Team Approaches to Managing Projects These team approaches have all different set of advantages and disadvantages to them. The major difference between the three is that functional team approach is “employed” totally from within the parent organization. Functional approaches have absolutely no cost to them and provide more than adequate flexibility in the use of staff. However, its disadvantages include poor integration and a distinct lack of ownership that does not leave employees discouraged to project related activities....   [tags: Project Management]

Research Papers
1170 words (3.3 pages)

Project Management Services Essay

- INTRODUCTION This paper outlines the specific project management services recommended for the following three stages of any development. 1. A new project that as yet has not commenced 2. A project underway though only the design has been completed 3. A project underway that is already within the construction phase As the services within items 2. and 3. primarily form a subset of item 1, we will identify all of the services normally recommended for a complete project and then list those that are applicable to items 2....   [tags: Business Project Management]

Research Papers
1902 words (5.4 pages)

Project Management Essay

- Project Management In today's business it is in the best interest of companies to have project managers. Common sense isn't always easily accomplished. Anyone who's ever worked on a project in a technical setting knows this. Indeed, much of working with others consists of solving unexpected problems and learning from mistakes along the way. Knowing this and having the proper tools a project manager will be able to manage and complete the most intense project out there. It seems that people time and again have the wrong impression of what a project manager does....   [tags: Business Project Management Leadership]

Research Papers
2243 words (6.4 pages)

The customer has to pay for the service and the vendor has to implement a solution within a defined time frame based on the scope (requirements gathered). The fact that is overlooked here is whose work is under consideration â€" customer's or the vendor's?

For the customer, it is a business solution that is going to satisfy a particular business need. It is an investment for them and that is the reason they calculate the return on investment in the first place. Will it be fair on their part to take ownership of the work only on delivery? If yes then the success of the project is determined only by the customer and the vendor has limited role in the project success. It is a build-to-order service a customer buys to cater to the specific business logic that is required to either sustain or to get a competitive advantage in the market. The customer, hence, forms a primary stakeholder for the project undertaken. Their involvement in the complete process of development and implementation carries immense value. The good and bad of the project are directly going to affect their business.

The vendor, on the other hand, cannot really work with the inward focused Project Management techniques. They need to understand the business domain and the compatibility of the solution in the domain. The way a project is executed remains secondary to the primary purpose of meeting the customer's business needs.

These two stakeholders should not be treated as two separate entities for the purpose of the project. In fact, they should come together in the form of a consortium to address and target the business need. A healthy stakeholder participation would mean customer being aware of the project issues and constraints and vendor being aware of the market forces of demand and supply amidst which the customer is running the business.

Processes, tools and techniques for implementing "Stakeholder Participation” in projects is the immediate requirement of project management community. Some of the key processes are:

• Defining integrated project teams
• Business oriented unified and measurable goals
• Resolving conflicts/ hurdles
• Realignment of goals based on implementation constraints / market dynamics
• Techniques for working together productively

Expectation Management

Expectations are difficult to control and impossible to turn off. But by understanding the vital role they play, one can do a better job of managing them, and in the process, dramatically improve the quality, impact and effectiveness of the services.

The key to successful project management is to anticipate the needs and problems of customers and to set realistic expectations through customer education and communication strategies. When it is not possible to give the customer what they would like, it is still possible for a customer to feel that he or she has been heard and has been treated fairly. A number of techniques convey concern--calling customers and telling them the company understands; giving the customer the best explanation they can; and being open and honest with customers concerning laws and policies of the organization. Being professional and considerate of customers enhances their view of the organization--even when the customer may be disappointed with the outcome.

In summary Success of Project = Actual Performance / Expectations. The lesser the expectation the better is the success probability of the project.

Processes, tools and techniques for implementing "Expectation Management” in projects is the immediate requirement of project management community. Some of the key processes are:

• Customer education
• Understanding what customers want
• Know how to say No
• Avoiding conflicting interpretations


The most misused or misunderstood term in projects is governance. Though this factor can make or break the success of a project, managers seldom use this effectively. Primary role of governance is to define and own processes such that the customer goal is always respected. Even though the goal is to be respected the key constraints such as cost, schedule and scope must also be monitored and controlled by the role of governance. Last but not the least, governance must ensure appropriate and adequate communication in the project towards roles & responsibilities, key stakeholder buy-in, perception management and general communication. Many project managers do not provide enough information to enough people, along with the lack of an infrastructure or culture for good communication. This fractured governance has compounded project problems leading to failure.

Processes, tools and techniques for implementing "Governance” in projects is the immediate requirement of project management community. Some of the key processes are:

• Establish goals and tracking
• Business outcome based reporting of status
• Unambiguous R&R
• Perception measurement and management


In conclusion the traits of a successful project manager using synergistic project management are:
âˆ' Delivering projects without losing focus on customer goals
âˆ' Being conscientious in observing the happenings in the customers' environment and their own
âˆ' Skilled at managing both customer expectations and perceptions.
âˆ' Teams brings collective strength â€" bonding and thriving
âˆ' Networking to understand the environment. Using networking skills to build these relationships
âˆ' Being realistic and paraphrasing positively
âˆ' Taking control. Not simply expecting or waiting for things to happen, because it probably won't


1. Articles from Business Improvement Architects
2. Service Management By James A.Fitzsimons & Mona J. Fitzsimons
3. Services Marketing: Integrating Customer Focus Across the Firm By Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
4. Top 10 Project Management Challenges by P. W. Ford
Return to