Essay on Swanwick Airport Case Study

Essay on Swanwick Airport Case Study

Length: 1278 words (3.7 double-spaced pages)

Rating: Strong Essays

Open Document

Essay Preview

The project objective and scope

National Air Traffic Services (NATS) provides air navigation services to the United Kingdom and to internationally agreed areas outside the UK. In the mid eighties, it could be observed that air travellers were increasingly experiencing delays to their schedules, and so NATS attempted to introduce major changes to their air traffic control centre at West Drayton. However, this attempt ran into much difficulty and further studies showed that the West Drayton facility would run out of capacity by 1996. Therefore NATS motioned to replace the facility, that had little room for expansion to meet future demand, with a new facility on a greenfield site in Swanwick.

This facility would become the new London Area and Terminal Control Centre (LATCC) and the proposal aimed to produce 40% additional capacity to accommodate the delays that NATS were currently facing. The project not only involved a new site but a new software system that claimed to be "more advanced than anything that is being tried anywhere in the world." The software was to be based on that of a similar project in the US, therefore minimising technological risk. The project was set up as a fixed price contract with a cost of £350 million.

Project life Cycle

The initiation phase of this project began back in 1988 with a solid proposal and reasoning for the project. As we know, project success depends on effective ‘front-end phases' though, and feasibility for this project was not be tested. Although it used a specially-selected NATS committee, the project appeared to lack adequate consultation with staff members. The new Swanwick centre proposed an overly optimistic opening date of 1996.

The planning phase took 3 years to comple...


... middle of paper ...


...oduce a high quality system only hindered the project further and it would have been beneficial to have followed Amsterdam's example with their ATC centre which used their previous system with some new hardware and function enhancements.

Another contributing factor to the failure of quality, which is crucial as the system must be safe and reliable to ensure passenger safety, is the lack of input from future users. They were left feeling cautious, concerned and not listened to. One expert felt it was paramount users trusted the system and could use it easily. The system was continually modified to meet their needs which came too late and fed back to the feeling of distrust and lack of faith in the new system. Furthermore, the failure to undertake an independent audit to confirm whether the project was on target meant that fundamental problems were not identified.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Environmental Case Study: Sydney Airport Essay

- Environmental Case Study: Sydney Airport Introduction With Botany Bay on one side and the CBD of Australia’s largest city on the other, Sydney Airport has a full range of environmental issues to monitor and manage. Environmental management at Sydney Airport is conducted in accordance with the Sydney Airport Environment Strategy. Sydney Airport is Australia’s busiest airport, with over 8 million international travellers and 15 million domestic travellers arriving and departing on approximately 290,000 flights annually....   [tags: Environment Airport Case Study]

Free Essays
1932 words (5.5 pages)

The Custom Woodworking Company Case Study Essay

- Table of Contents I. Introduction 3 II. Custom Woodworking Company Corporate Profile 3 III. Opportunity 4 IV. Project Concepts 5 V. Case Study Proposal 5 VI. Project Processes and Knowledge Areas 6 VII. Project Planning 7 VIII. Quality 8 IX. Cost Estimating 9 X. Risk Identification and Management 10 XI. Facility Startup and Project Closeout 11 XII. Conclusion 12 XIII....   [tags: Project Management Case Study]

Strong Essays
2594 words (7.4 pages)

Essay about IT Governance in Airline Industry Case Study

- Contents A description of the organisation and the market in which it operates 3 A description of the IT governance used 3 A summary of the case study 4 A critical analysis of the impact of the IT governance on the organisation 5 References 8 A description of the organisation and the market in which it operates Airline and travel industry profitability has been strapped by a series of events starting with a recession in business travel after the dotcom bust, followed by 9/11, the SARS epidemic, the Iraq wars, rising aviation turbine fuel prices, and the challenge from low-cost carriers....   [tags: IT Governance Case Study]

Strong Essays
1556 words (4.4 pages)

Essay on Case Study: Effective Managerial Leadership

- Case Study: Effective Managerial Leadership The successful implementation of a public policy to solve a social problem will greatly depend on the abilities of a public administrator. Furthermore, numerous case studies can show examples of how a successful public agency administrator can achieve goals through dedication and commitment. The following discussion will present a thorough analysis of main political, social, and economic forces that affected Dr. Gayle in establishing legislation to fight the AIDS epidemic as is presented in the case study Managing Across Boundaries: A Case Study of Dr....   [tags: Case Study]

Strong Essays
1201 words (3.4 pages)

Amyotrophic Lateral Sclerosis Case Study Essay

- Case Study: A thirty six year old male has developed severe muscle weakness throughout the body. The condition began fifteen months ago with a left foot drop and within a year, he described difficulty with speech and swallowing, muscle twitching and cramping, and muscular atrophy throughout the upper and lower limbs. Within the last two months, his breathing has become more difficult, and there has been a noticeable difference in his voice. Prior to the fifteen months, he presented little to no symptoms....   [tags: Case Study]

Strong Essays
1519 words (4.3 pages)

Essay on Principal Miller Case Study

- Leaders in the school have hard decisions to help make on a daily basis. They need to evaluate their decisions to make sure they are ethical and effective. Administrators need to listen to all sides of a situation and evaluate all options before they make a decision. This process is difficult because administrators need to make sure that all parties involved are satisfied with the decision that was formed. The Requested Change case study In the case study with Principal Miller, he had to make a decision to change the instruction program or to keep it....   [tags: Decision Making Case Study]

Strong Essays
1523 words (4.4 pages)

Childbirth Case Study Essay

- The case study that I will be looking at in this assignment is case study 2. This relates to Niamh and her partner who are pregnant with their second child. Their daughter from the previous pregnancy is now four years old, but the memories of the birth have caused anxiety to linger with them as they found it to be very traumatic. They are both very excited and happy to be pregnant again and are looking forward to the arrival of their second child. However, they both have very differing views on the delivery....   [tags: Psychology Case Study]

Strong Essays
1457 words (4.2 pages)

Lufthansa Case Study Essay

- Lufthansa Case Study I. External Analysis: Several large scale, interrelated conditions have affected the airline industry over the past several years in such a manner that every carrier has had to respond in order to remain viable and competitive. a. Environmental Analysis: The international war on terror, with its attendant rising cost of oil has created havoc in a number of ways (Lufthansa Annual Report, 2004). Rising costs have resulted from the increase in fuel prices. Customer check-in wait times and flight time delays have resulted from new regulations designed to ensure passenger and plane safety, including more rigorous bag searches, more extensive passenger screening, and the...   [tags: Business Case Study]

Strong Essays
1197 words (3.4 pages)

Puma Company Case Study Essay example

- Course: International Business Management Activity: Case Study Company: PUMA |1924: |Rudolf and Adolf Dassler incorporate their first shoe company. | |1948: |Rudolf Dassler sets up his own company Puma Schuhfabrik Rudolf Dassler. | |1950: |Puma had established export ties to the United States, | |1959: |Rudolf Dassler's wife and two sons become part owners of the Puma Sportschuhfabriken Rudolf Dassler KG....   [tags: Business Case Study]

Free Essays
1746 words (5 pages)

Essay on JetBlue Case Study

- Individual Case Analysis JetBlue Headquarters, Forest Hills, New York. Summary Statement JetBlue Airways, an American low-cost airline, headquartered in Forest Hills, New York started flying out of John F. Kennedy Airport in February of 2000.JetBlue started by following Southwest’s approach of offering low-cost travel, setting themselves apart from their competitor’s through the amenities they offer like in-flight entertainment, flat-screen TV’s on each seat, live digital satellite radio for all passengers, one-way tickets and no weekend stay over requirements to receive their cheaper fares....   [tags: Business Case Study]

Strong Essays
1139 words (3.3 pages)