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Strategies for Effective Managerial Communication
Ensuring effective managerial communication is a daunting challenge. Each manager has to find their own “path” to capably communicate with their employees, employers, suppliers, business associates and clients. How is effective employee communication achieved? Effective employee communication is achieved by understanding yourself, the differences within your workforce and your company operating environment. It is based on successfully utilizing the communication process, avoiding interpersonal communication barriers and advocating audience active listening and feedback.
It is important for managers to understand the communication process. Without understanding the process, how can managers effectively communicate? Communication can be verbal, non-verbal, written or visual. According to Interpersonal Communication: Lifeblood of an Organization, “the basic process of communication initiates when a fact is perceived or an idea devised by a single person. That person (the sender) chooses to decipher the perception into a message, and subsequently conveys the message through some communication medium another person (the receiver). The receiver then must construe the message and supply feedback to the sender indicating that the message has been comprehended and fitting action taken.” (Sethi, Seth 209) That is a lot of opportunities for misunderstandings! First, the sender has to be clear about the message. If the sender does not completely understand the subject, then how can the receiver? Then the sender has to clearly communicate the full message though the appropriate medium. How do you decide the appropriate medium? The topic, timeline and receiver should be fac...
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... message and seeking clarification as needed.
Works Cited
CliffsNotes.com. Interpersonal Communication. 20 Mar 2011
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Sethi, Deepa and Seth, Manisha, Interpersonal Communication: Lifeblood of an Organization
(December 21, 2009). The IUP Journal of Soft Skills, Vol. III, Nos. 3 & 4, pp. 32-40, September & December 2009. Available at SSRN: http://ssrn.com/abstract=1526500
James M. Richardson "Listening and feedback: two essentials for interpersonal communication". Physician Executive. FindArticles.com. 20 Mar, 2011. http://findarticles.com/p/articles/mi_m0843/is_n2_v17/ai_10698486/
Talking from 9 to 5, Women and Men at Work, by Deborah Tannen
Johnson, Kenneth R. Effective Listening Skills. Information Technology Management White Paper, http://www.itmweb.com/essay514.htm
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
Not only does a good manager worry about their employees but their end result is to satisfy the customer. Successful managers need to have good communication and human skills, doing these task make a big difference in a manager and the company’s overall success. Communications is important because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with his or hers employees.
Communication is an essential component for effective leadership and management. Without it, the organization will struggle carry out their mission. Simply communicating is not enough. Effective communication hinges on the clarity of the message. As Popovic and Hocenski (2009) stated, a “Leader must be able to communicate clearly to others in a language that they can understand on all levels in an organization, from the most unskilled worker through to the Chief Executive” (pp. 15-16). There are a lot of elements that can affect one’s ability to accomplish that. A small, but distinctly important, few are discussed in the following paragraphs.
Being a good communicator is one of the most essential skills a manager can possess both professionally and personally. In fact, organizations could not exist without some form of effective communication (McShane & Von Glinow, 2015, p. 254). The ability to share an idea by forming a thought in your mind, encoding that message, and transmitting the message via a chosen channel is only part of the process. For good communication to exist, the message needs to be heard. This happens when the receiver realizes a message is being sent through all the noise, decodes it, and understands it. A communication that is received and understood should generate an action. Feedback helps clarify the message between the sender and receiver (McShane & Von Glinow, 2015, pp. 255-256).
Communication is something that every body use on a daily base. It is important to communicate effectively to overcome barriers that let the message that is sent be received successfully. Effective communication is a critical component of the business structure. Managers in an organization communicate even more then a standard employee or other staff members. They communicate with employees, executives, customers etc. With effective communication a manager is able to build a maximum level of relationship with customers and a certain
As one can see, communication is about more than just exchanging information. It 's about discerning the emotion and intention behind the information. (Segal, Robinson, & Smith, 2016). Effective communication is also a two-way street. It’s not only how one convey a message so that it is received and understood by someone in exactly the way one intended, but it’s also how one listen to gain the full meaning of what’s being said and to make the other person feel heard and understood (Segal, Robinson, & Smith, 2016). Effective communication also serves as an instrument for any professional; this also helps to build adaptive, good working relationships between you and your staff/co-workers, which can in turn improve morale and efficiency (Queensland Government, 2016). In the business world to be considered a true professional, one must be able to clearly explain company policies to customers and clients and answer their questions about your products or services (Queensland Government, 2016). There are some profitable businesses that
Managers have the task to get things very effective and efficient through their employees. Most of the really effective managers get all of their useful information from communicating with people. Managers must have communicatio...
In this present century the corporate world is moving towards turning into one entity with all the progressions and advancements in the innovation and exchange. The spine to this is been the corporate world, which runs all the organizations ranging from the large companies to small scale with enormous number of its representatives. I firmly accept that achievement of corporates lies in overseeing its representatives for which incredible managerial correspondence expertise is an absolute necessity.
Communication between managers and employees leads to ways that can potentially complete organization missions more efficiently. Simple communication can result in a change in how employee’s complete goals and acquire additional training as needed to complete goals that are set. Employees have a lot to offer an organization, which is why the organization hired those employees, but employees have a mind and spirit that needs to be focused on as well. Communicating tasks, timetables, expectations, and of course constructive and supportive recommendations will affect the employees skill
A study by University of East London shows that the concept of communication is immeasurable in modern management, and it seeks to meet clear understanding between manager and all the employees. It explains that employee communication is the exchange and clear provision of information, commands and directions between management and employees. And it makes the organization to work properly and employees to be well aware about their responsibilities and duties. (University of East London, 2009)
Communication is an important skill to have because it allows for the exchange of information through people either inside or outside the organisation through the manager ability to direct, supervise and motivate employees (Dwyer, 2005). By being able to have effective communication skills in the workplace, a manager is able to delegate the roles and responsibilities of the employees. This can lead to less ambiguity in the workplace and greater confidence in the employees’ attitude to handling different situations. For example, employees that are well-informed because of the manager communication skills can develop creative ideas, plan better or even redesign jobs (Robbins, et al, 2009).
Business communication is any communication use to build partnership and it protect goodwill for the future. Goodwill is valuable compare to its tangible assets such as a good name and reputation, a fair location, an interesting products and outstanding customer service can ensure earnings to a business. The effective communication is the key strategy and extremely an important part of organizational success. Insensitive messages can eliminate a company’s goodwill whether it automatically to customers, employees or even a business partner. Nowadays, people in the business community are increasingly conscious of the need to use language that identify diversity and does not allude or exclude people on the basis of gender, race, age and people with disability.
Communication is the top quality that employers look for. Effective business communication starts by asking the right questions to understand the customer’s needs and wants to be able to recommend a product or service customized to the customer. One good tip would be to speak, pause, and listen. Communicate what you need and then pause to let the recipient process and respond to the information. With an average of 1800 messages being sent by workers through memos, telephone, email, faxes, and face to face, it is important to listen and pay attention to the recipient and send your information clearly. All in all, to be effective in business communication you need to be clear, brief, focused, and comm...
Communication is the process of transmitting information and meaning. It is important for managers to develop their communication skills, because it is one major skills needed by managers. The management roles, which are interpersonal, informational, and decisional and the management functions, which are planning, organizing, leading, and controlling all require communication.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.