The casework process is a process undertaken by Social Workers to help clients utilize the available resources around them in order to help them attain social functioning. It can be classified as a problem solving model where specific techniques to help the client hence being known as client centred and focused on the needs of the client. The roles of the social worker according to Biestek (1857), is having knowledge of the science of human relations as well as possessing a skill-set that would enable a better working relationship between the social worker and client. He conceptualized the Principles of Social Work which included Individualization, Purposeful expression of feelings, Controlled emotional involvement, Acceptance, Non-judgmental attitude, Client self-determination, and Confidentiality.
Case Management can be defined as a process of
Group Work, according to Farley, Smith and Boyle (2003) is “a method of working with people i...
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... is done to make the client comfortable therefore making him/her more open to communicating with the social worker. Once communication is established, the helping process begins whereby the client is comfortable to share his/her problem with the hope of being helped and given the necessary tools to deal with and overcome their problem. The barriers that could potentially disrupt the helping relationship include embarrassment, judgemental attitudes, pride, constant failure and inability to recognise the need for help. Strategies for overcoming the barriers that could potentially disrupt the helping relationship include recognising the need for help, having the courage to ask for help, realizing that change would not happen overnight but through persistence, the correct guidance and motivation then seeking help when in a difficult situation would become second nature.
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