Managers often fail to communicate clearly, which causes confusion and misunderstanding (C...
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...guard did not have a good relationship with the assistant manager who asked, and denied the request the clean the bathroom. This conflict and deny of request caused the assistant manager to freak out and punch one of the walls. All of the employees were in shock from the irrational behavior by the assistant manager and how he decided to handle the situation. Over-all organizational effectiveness can only be achieved if organizations focus on harmony, cooperation, and the absence of conflict (Afzalur 7-8). Conflict in an organization is especially common between a direct report and a boss, just like the situation at my job. It would have been more reasonable if the assistant manager understood the situation, made a full examination of the conflict, and as a result, a resolution could have been worked toward, instead of acting out senselessly (Johnson and Sharpe 10-4).
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