Service Request Processes Evaluation from Riordan Manufacturing

1916 Words4 Pages
bulb-icon

Recommended: Erp implementation

Service Request Processes Evaluation from Riordan Manufacturing 1. Executive Summary a. Areas of Needed Improvement Based on Service Request SR-rm-001, the processes of inventory management and control at Riordan Manufacturing were evaluated. Four aspects of Riordan Manufacturing’s inventory management and control require improvements. These aspects of business are improvements to automation, inventory control and error reduction in the inventory management, as well as an overall inventory storage cost reductions. Furthermore, each part of the inventory management and control process requires a single unifying method to deliver a solution using computer systems. Riordan Manufacturing’s inventory management and control system is split into three categories. These include raw materials receiving; manufacturing; and final product shipping. Each of those three areas requires improvement in the process through upgrades of existing computer systems. In addition, new computer and inventory tracking technology should be implemented to increase automation, reduce storage of materials costs and reduce errors in inventory tracking. b. Project Purpose The purpose of this project is to implement computer software and hardware to automate production and value chain management in order to increase productivity of the company and reduce production costs. This project will implement three components of a single unifying system to improve the inventory management and control at Riordan Manufacturing based on the goals of each of three areas of the manufacturing processes. Raw materials receiving will receive a computerized inventory check-in system. Manufacturing will receive a computerized project management system. Final product shipping... ... middle of paper ... ...ng is recommended. • Hardware for Online Ordering System: Accounting information systems streamline business processes, impose efficiency and accuracy and make transactions manageable. SAP Business One software provides all tools needed for sales, financial management, banking, purchasing, manufacturing, inventory management and customer relationship management. Purchase lines for multi-line phone service with automated capabilities for easy ordering via phone. • Training: In-house seminars and online training accelerate the learning process of the new systems. Integrated toolbar icons and drop down menus facilitate movement from screen to screen. References: The Institution of Engineering and Technology. (July 2005, August 2006) Factfile: Radio Frequency Identification Device Technology. www.theiet.org/factfiles SEER by Galorath. 2008. www.galorath.com

Show More
Related

  • Space Age Furniture Company

    2441 Words  | 5 Pages

    In today’s operational management arena, there are certain expectations from a managerial aspect that must be met in order to be successful. A comprehensive look at the Space Age Furniture Company will show exactly what the Materials Requirement Planning (MRP) calculations are for this company at present time and then take the information given in order to properly suggest ways to improve the sub-assemblies. In addition, there will be an analysis on the trade-offs between the overtime and inventory costs. A calculation will be made on the new MRP that will improve the base MRP. This paper will also compare and contrast the types of production processing to include the job shop, batch, repetitive, or continuous, and determine which the primary mode of operation should be and exactly why. A detailed description on how management can keep track of the job status and location during production will also be addressed. Finally, there will be a recommendation on they type of changes that need to occur that will be beneficial to the company and at the same time add value to the customer. This paper will conclude with summary of the major points.

    Read More

  • Resurgence of America's Manufacturing Sector

    1138 Words  | 3 Pages

    American manufacturing is moving into new era of proficiency through software based production systems that are qualitatively different than in the past impacting all aspect of manufacturing such as the way companies address customer needs and wants, research and development, the product development and production process, and the platforms and footprints employed in execution, testing, and servicing (Ludwig & Spiegel, 2014).

    Read More

  • Riordan Manufacturing and Strategic Planning

    1907 Words  | 4 Pages

    Although Riordan Manufacturing has a generic strategic direction, a comprehensive strategic plan reevaluation and development must occur after the move to China. Environmental scanning, strategy formulation, strategy implementation, evaluation, and control are fundamental to the creation of a strategic plan (Wheelen & Hunger, 2010). Because, strategic planning is integral to the corporate strategy and success of Riordan the board of directors' requesting Team B formulate a comprehensive strategic plan for their organization.

    Read More

  • Summary of Riordan Manufacturing

    898 Words  | 2 Pages

    University of Phoenix. (2004). Riordan Manufacturing Inc [Computer Software]. Retrieved from University of Phoenix, Simulation, BSA310 BUSINESS SYSTEMS website.

    Read More

  • Boston Beer Company : Business Analysis Part 2

    709 Words  | 2 Pages

    The company has a very good inventory control system. After they are able to locate good quality suppliers that are able to meet the demand of the company, they then strive to maintain those relationships. They have systems in place to forecast their future needs and then have set out to be able to maintain a supply on-site so they can meet the demands and not run out of the product. They also need to make sure that they are able to store the materials so that they are able to maintain the quality that the company needs.

    Read More

  • Comparison Of Northwest Airlines And American Airlines

    4751 Words  | 10 Pages

    Providing effective training about ways to use the new technology is essential. Training helps employees perceive that they control the technology rather than being controlled by it. The training should be designed to match workers’ needs, and it should increase the workers’ sense of mastery of the new technology.

    Read More

  • History Of SAP

    747 Words  | 2 Pages

    SAP AG is a German multinational software corporation that makes enterprise software to manage business operations and customer relations. Their most influential product is SAP which is an ERP system.

    Read More

  • Jpmorgan Chase & Corp.: Executive Summary

    432 Words  | 1 Pages

    SAP meets the demand of financial institutions with features such as, high-volume transactional banking processes, customer relationship management, financial accounting, cost controlling, profitability, and risk analysis. SAP allows convenience for the firm to spot opportunities and also road bumps for development. In 2008, they also adapted Oracle’s Enterprise Content Management (ECM) Software to manage critical business documents and analyzing them into reports. Oracle offers a software with scalability, multiple outlets for support, and a user-friendly interface. The ECM benefits the firm through faster document reading, records management, and automated business processes.

    Read More

  • Effective And Effective Inventory System

    803 Words  | 2 Pages

    We are proposing to establish a perpetual inventory control system and conduct periodic physical counts on inventory. To be more specific, amount of inventory should be physically checked against the amount recorded. This should be done

    Read More

  • Zara: Information Technology For Fast Fashion

    863 Words  | 2 Pages

    Analysis & Recommendation: Zara’s main strategy is the ability to respond very quickly to the demands of target customers which called for identifying trends of the customer in advance. The company has been able to identify the trends and meet the demand with the help of its autonomously organized structure and its effective value chain systems. The present system followed by Zara has been very effective and very easy to maintain, which as a result has persuaded the company to continue without any change in the present system so far. The problem that Zara faces right now is that the system that they use, P-O-S (Point of Sale terminals), runs on DOS which Microsoft does not support anymore and any hardware change in the POS terminal will not be compatible with the current POS software. Although the sense of urgency for the change may not be that high, investing in IT infrastructure is a must as MS Dos is an obsolete technology and there is no contract or guarantee from their POS terminal vendor that they will continue supplying the same terminal with out much changes in the hardware for any specific period of time, therefore change is unavoidable. The other main issue that Zara faces is that the stores don’t share inventory information electronically and hence inventory management becomes highly difficult and manual. The decision making process is based on the judgment of employees throughout the company instead of relying on a small set of decision makers; the majority of the decisions were made by store managers and as a result they placed orders for the items rather than simply accepting and displaying what headquarters decided to send them.

    Read More

  • Enterprise Resource Planning (ERP)

    1394 Words  | 3 Pages

    So it’s important to research the product and the vendor to make certain that you select the right system for your business. You’ve got to have a system that fully integrates all aspects of running your manufacturing business, offers advanced features and options but is intuitive and easy to use so employees can grasp hold quickly, and adapts to the way you do business rather than forcing you to adapt to the software.

    Read More

  • Walmart Inventory Management Case Study

    1260 Words  | 3 Pages

    Inventory management is a method through, which a business handles tangible resources and materials to ensure availability of resources for use. It is a collection of interdisciplinary processes including a full circle from the demand forecasting, supply chain management, inventory control and reverse logistics. Inventory management is the optimization of inventories of manufactured goods, work in progress, and raw materials. According to Doucette (2001) inventory management can be challenging at times; however, the need for effective inventory management is largely seeing more as a necessity than a mere trend when customer satisfaction and service have become a prime reason for a business to stand apart from its competition. For example, Wal-Mart’s inventory management is one of the biggest contributors to the success of the company;

    Read More

  • Computer-Based Training

    3079 Words  | 7 Pages

    Workers, new or experienced, are constantly needing some kind of education or a new way of doing something in their system. The training usually needs to be done at a convenient time, and in a cost effective and timely manner. This is where computer-based training comes into play. Computer-based training or CBT has been described as a "method that supports and strengthens adult learning… that fosters flexible, self-directed learning techniques" (Sandler, 1998). While working at their own pace, the learners can experience the progress that they are making, while answering the questions at attention level that is suitable to learn the material (Lawson, 1999). Lawson (1999) describes CBT training as the computer is "the trainer" that uses multimedia such as text, video, audio, graphics, and animation. In fact, the computer is said to be the main "powerful and effective tool…that can be used, as learning reinforces", and that is used in the CBT world (Blankenhorn, 1999). At this point, the computer, as the technology, and training go synonymously together. Also, both the methods with the computer hardware and software are constantly changing (Forster, 1998).

    Read More

  • Chad's Creative Concepts

    792 Words  | 2 Pages

    Operations – To work out the right layout and work flow process in the company. The manpower resource allocation is also critical in the situation on the right balance of resource to handle the production. If possible, adopt a hybrid model to handle the flexibility in the product nature, make both the production line being able to configure standard and customized so to reduce setup and changeover time and cope with the demands.

    Read More

  • Computerised Accounting System

    1303 Words  | 3 Pages

    The Resources Group, 2012, Components Of A Computerized Accounting System. Available at: . [Accessed 12 November 2013]

    Read More

More about Service Request Processes Evaluation from Riordan Manufacturing

Open Document