Listening.
a.
i.Definition; it is the ability to accurately receive and interpret messages in the communication process. It has three basic steps:
1.Hearing; listening enough to catch what the speaker is saying.
2.Understanding; understanding the information in your own words.
3.Judging; to make sense of the information you just heard and understood.
ii.Usefulness of the skill in business; in a business organization listening is essential to effective working relationships between workers and management. For example: a manager who listens to an employee 's complaint about a health risk on the job might reduce injuries and improve job performance. Listening enables to gather information so you can make informed decision that will benefit
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a.
i.Definition; it is the quality of being self-assured and confident without being aggressive. It requires being open and honest about your wants and needs while still considering the rights, wants and needs of others.
ii.Usefulness of the skill in business; assertive leaders can create compelling vision and clearly define objectives and service quality standards. They make sure all team members are in sync with the organization 's goals so they all move in the same direction. For example two team members are having issues working together in a project. You approach one of them and express your concern but also your understanding of the situation. However you let this person know that the project needs to be completed by the deadline and you would like to meet with both of them to come up with a plan to get the project done.
iii.How to develop the skill; you can find information on how to develop your assertiveness skill on
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It should always be constructive and non-confrontational.
ii.Usefulness of the skill in business; providing feedback to a co-worker, team member or business partner will increase the chance for better performance, therefore there will be a better outcome.
iii.How to develop the skill; information on how to develop the skill can be found on http://www.skillsyouneed.com/ips/feedback.html.
V.Persuasion.
a.
i.Definition; in business is the process used to change a person 's attitude or behavior toward some event, idea, object, or other persons by using words, feelings or reasoning.
ii.Usefulness of the skill in business; this skill can be used in business to promote ideas, sell products and negotiate with colleagues and employees. These skills can help leaders to communicate solutions to problems and make workers understand the need for process or policy change.
iii.How to develop the skill; information on how to develop the skill can be found on http://www.skillsyouneed.com/ips/persuasion-skills.html.
VI.Interviewing.
a.
i.Definition; during a formal meeting it is the act in which one person or two of evaluate, question and consult another
Communication skills also give you an important competitive advantage in the job market. As an effective communicator, you will be more valuable to your company as well, because good communication skills help companies in many ways: building closer ties with important communities in the marketplace; influencing conversations, perceptions, and trends; “humanizing” otherwise impersonal business organizations; solving problems in less time; making better decisions; increasing productivity; smoothing out work flows; creating more compelling promotional messages; and enhancing professional images and company brands. 2.
As I have noted, I truly believe that the numerous job skills that are needed to be successful include dedication, communication, and adaptation. First of all, you must be devoted to your career if you want exemplary results. Equally important, being able to articulate your ideas, and intellectually communicate said ideas will ensure a successful time at you occupation. Last but not least, in order to be successful in your employment, you must be flexible to the obstacles that are inevitable. I urge you to strive to obtain these essential job skills because they are worthwhile.
The Dickerson Children’s Advocacy Center works with children and families from diverse backgrounds and unique family experiences. In order to best serve this population and meet the specific needs of the clients, it is important to be culturally competent and understanding of cultural differences. Other important skills include meeting clients where they are, the client right to self-determination and evaluation of process. How could we tell that I was learning that skill?
1. Describe how you improved your knowledge, skills, abilities, and yourself in this session through this course.
In conclusion I believe that I have developed both skills working with others and improving your own learning and performance. But I need to work on these skills so I can use them in a more effective way; and I also recognise that I will not develop these in a short period of time. I will have to work on the strategies I have mentioned throughout the assignment in order to improve these skills.
Each of these skills are going to help me achieve these goals. Being able to communicate will help me become better at being able to keep customers happy by doing what they want instead of what i think. Also when i need to get stuff done I focus and work hard on it so i finish it the right way with good quality and confidence. This helps with getting
Working in a diverse building rapport with everyone that I come meet is important. Having cultural sensitivity, it is very important. 8. Planning/Organizing: As an IT repair specialist, having good Planning/Organizing skills helps the business with being cost-effective. Having a keen eye for details.
Communication is a process where information is shared by two or more persons and has relevance for at least one of the persons involved. Further, communication implies that individuals
After taking the above actions, I will make both quantitative and qualitative measures to evaluate my skills whether or not are improved. The quantitative measure is to make a survey that asks for categorical questions to my peers or groupmates who need to rate a response 1-10 marks every time. Every result of survey would be calculated and compared, which I can know what I should improve more and what I have achieved. Also, I will apply qualitative measure, like verbal interview, that ask open-ended questions for peers to get evaluation or feedback.
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
These are the skills I already have such as: communication; personal skills; motivational; creative and time management skills. These I have previously acquired will help me to be successful in my career. To know how far on the scale of these specific skills I will have to do a self-assessment. A self-assessment is a very important tool used by managers in all industry. Sometimes you can’t possibly remember what you have done and how to improve yourself and by assessing my own skills this will allow me to remember all of my personal achievements and personal disappointments. This is a form of feedback which requires the assessor to be completely honest to themselves and in order f...
Over the past few days, I have been able to reflect on my listening skills; both strengths and weaknesses. Although I do have some strong points as a listener, there are several areas I need to improve on. Upon reflection, I was also able to create a number of goals I have for working on these skills over the semester and continuing these after the conclusion of the class.
A working application of new skills, allows us to improve ourselves in practice and to
We can increase our communication skill such as speaking listening and methods of group work task. Some of these skills will be very useful in your future and work places.