Employee-Customer Relations in a Retail Store In a department store, where customers come to shop, customer-employee relations are a key element for the stores survival.Shopping is a major part of the life of almost every person in the country.The flow of money keeps business flowing.If no one spent his or her money, Business would cease to exist.The customer comes to the store expecting to be served, and the employees are trained (or are supposed to be trained) to please the customer.Businesses
Managing a store is fundamental component of any retail store. Whether this is a brick and mortar store or an e-commerce platform, the store manager or e-commerce manager is responsible for achieving sales targets. Having worked in a fast fashion clothing retail store for almost 18 months and as a former assistant store manager in training. I have experienced the importance of a brick and mortar retail store. Upon reflection besides learning basic retail skills in selling and operating day-to-day
Space Rough Draft Macys has become one of the greatest retail stores in the United States. Since they first opened their doors to customers in 1858 Macy’s stores have always been grand and innovative. They have changed their stores quite remarkably since it’s beginning. Macy’s elegant charm has brought in customers and help turn this retail store into a huge company. Currently Macys has 850 department stores in 45 states. Most Macy’s stores are quite grand and have two to three levels in which they
within retail environments ever increasing, the question of what drives design in this instance is often the branding of individual stores. In order to confirm this hypothesis, I will conduct a literature review of recent collaborations within interior design and retail companies, before undertaking a critical case study of high end store Anthropologie, recording photos, observations, and customer and staff opinions to explore the effect of branding on the interior design of their stores. Finally
on how store entrances influence the consumer behaviour. The results specified that store entrances are significant to store though there are various other elements of retailing those have their own level of importance. Also, the level of importance of the elements depends on consumers planned buying, unplanned buying or an impulse buying. Store entrances can increase the performance of retail store by affecting the customers’ unplanned or impulsive buying behaviour while entering the store. Effective
CONVENIENCE STORES These are comparatively smaller stores 400-2,000 sq. feet situated near residential areas. They store a limited range of high-turnover convenience products and are regularly open for extended periods during the day, seven days a week. The prices here are slightly higher due to the convenience premium .MBO’s: Multi Brand outlets, also known as Category Killers, offer several brands across single product category. They often do well in busy market places and Metros E-Retailing
I. Situation Analysis 1. Background The Faith Mountain Company has experienced a great deal of success since opening in 1977. What Cheri and Martin Woodard began as a local store that sold herbs, related products, and antiques has slowly evolved into a major mail-order catalog company and retail store that develops, manufactures, and markets high-quality gifts, apparel, and home accessories. In 1991, Faith Mountain was still a relatively small company with less than 50 employees. However
Surrey. c) Limited Company/Partnership/Sole Trader: Sole Trader - Will go public (PLC) if business is successful. d) What does your business do? The business will sell quality affordable sports clothes and equipment through a retail store. e) Date you started trading: The business will start trading early 2003, depending on how quickly the business is set up. f) Aims: To sell quality sports clothes equipment that is affordable, covering a wide range of sports
stuff at home." Throughout his education and experience with computers, Tim Paterson as become one of the most genius computer programmers of our time. After college, Paterson landed a job as a computer technician at a Seattle area retail computer store. Because of his experience with computers, Paterson stared designing his own peripheral boards on the side. Through his job and his computer experience, Paterson
to pave the way, a greater ease of access to content is available to anyone who chooses to pursue it. Among this available content is illegal distributions of music, movies, games, and applications, which normally could only be found at a local retail store for a set price. The prime technology which has enabled the growth of online piracy is known as P2P (Peer to Peer) networking. It is fairly basic in function and operates by two users connecting to a server and then establishing their own direct
currency. This method is extremely fast and accurate for banks so that they can process thousands of checks in a timely manner. D. Retail tags are marked with a bar code. Usually an Item in a retail store of thousand of items needs to identify each item respectively. So by using a bar code that put a predetermined set of #'s into a code format. Any scanner in the store can simply scan the code for each identifying # instead of remembering or writing down 6 and 8 digit #'s to identify. This intern
the customers on the Internet. Amazon.com is a famous Internet retail company in E-commerce. Its business includes B2B and B2C. It opened its business in July 1996. Today, Amazon.com has expanded its business in more than two hundred and twenty countries and this company sells various products like electronics, books, music, DVD, House wares, PCs and cars (Amazon.com Announces 4th Quarter Profit 2002). It is the biggest retail store in E-commerce. Even though Amazon.com owns these accolades, this
I made my last visit to the popular teenage/college student retail store Abercrombie and Fitch. Finishing up some back to school shopping, I was on a quest for jeans, and I knew the place to get them. My last two favorite pairs were from Abercrombie and Fitch, and I was planning on buying the same kind once again. Happy and relieved that I would not spend the afternoon ransacking the mall for one pair of jeans, I entered the store to the pulsating beat of techno dance music. In front of me
Censorship Gone Too Far Seven Works Cited Have you ever walked into a music store and seen those parental advisory stickers on most of todays' popular music? Or have you seen those TV ratings on the top left corner of your favorite shows? How about the ratings on your favorite video games? I'm sure you have, but do you really know what those so-called harmless stickers, and images do to the world of entertainment and your freedom of expression for that matter? A recent craze to
literally. As Americans we now see television commercials for churches and services on regular broadcast channels. Another fairly recent trend that we see are churches in strip malls or plazas. Next to our favorite outlet cigarette shop, local retail store, Bingo hall, or fast food chain there are churches. Much of the advertising we see for religions is on a smaller scale and not so mainstream. The religion of Jehovah’s Witness often sends its members door-to-door to spread their word, give out
The Human Resource Function of a Retail Store Human resource manager’s role from the Human Resource Manager’s viewpoint is one that can be looked at from different angles. The different angles changes in a daily basis based on the challenges that the human resource manager faces. However the main responsibility of the HR manager is to recruit or hire potential employees who can fill positions in the organization, and ones that are qualified to perform the specific duties. It is also in line
is prime objective to many retail brands Weakness • Inability to create attractive store designs • Majority of retailers unable to understand the importance of visual merchandising • Lack of professionals present in this new field • Major dependence on foreign companies • Inability to understand the customers’ nature Opportunities • Expansion of brand through technology • A huge population that needs to be attracted to stores • The need to convert unorganized retail
Is the store layout, design and visual merchandising techniques used consistent with the exterior of the store and the location? What does it say about the type of store this is and the market it is trying to attract? Yes, the store layout, design and visual merchandising techniques used consistent with the exterior of the store and the location. The store has fully showed it is a young but classy type of accessories shop as it played well with the colours. It is obvious that the market it is trying
Zara retail’s stores normally placed in the center area or the best location on streets to attract their targets customers. Their target customer is obviously high fashion interested and shop frequently. For example, Zara in Thailand is located in the middle of town and in the center of the mall, which is easy to get by the sky train, bus or car. Everyday Zara has many shoppers coming to the store looking for the new product and some of the people, who is passing because Zara’s store has located in
Russell (1974) also classified all behavior as approach and avoidance. Approach is all the positive behaviors that directed to an environment. As research focus is on the retail environment, this will include desire to interact with others in the store, enjoy the environment of the store, patronage intentions, recommending the store to friends. Where as avoidance behavior would be opposite to approach (Donovan & Rossiter, 1982). Zeithaml (1996) defines behavior intentions as “The customer’s willingness