The Oxford Dictionary defines satisfaction as the ‘fulfilment of one’s wishes, expectations, or needs, or the pleasure derived from this’ (Oxford University Press, 2013). Satisfaction is commonly thought of as a person’s level of comfort and happiness. It is an evaluative statement, which reflects how we feel about a person, event or object. Job satisfaction is one of the three major job attitudes (Moynihan and Pandey, 2007). It is expected that when an employee’s level of job satisfaction is high, they are likely to have a positive attitude towards their job and vice versa Judge and Watanabe (1993).
Put simply, job performance is how well an individual carries out his/her given tasks, it is how productive an employee is. Job performance can be divided into two different categories: In-role performance (how well an employee performs their prescribed job requirements) and extra-role performance (employee behaviour which is not in their formal job requirem...
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...b satisfaction. Industrial relations: A journal of Economy and Society, 7 (1), pp. 20-28.
Moynihan, D. P., Pandey, S. K. 2007. Finding workable levers over work motivation comparing job satisfaction, job involvement, and organizational commitment. Administration & Society, 39 (7), pp. 803-832.
Oxforddictionaries.com. 2014. satisfaction: definition of satisfaction in Oxford dictionary (British & World English). [online] Available at: http://www.oxforddictionaries.com/definition/english/satisfaction [Accessed: 6 Jan 2014].
Rode, J. C., Arthaud-Day, M. L., Mooney, C. H., Near, J. P., Baldwin, T. T., Bommer, W. H. and Rubin, R. S. 2005. Life satisfaction and student performance. Academy of Management Learning & Education, 4 (4), pp. 421--433.
Zanna, M. P., Higgins, E. T. and Herman, C. P. 1982.Consistency in social behavior. Hillsdale, N.J.: Lawrence Erlbaum Associates.
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