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Business management aspect
Literature review of service quality in restaurants
Operation management quizlet
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The role that I perform in this organization is server, as a server my responsibilities depend greatly on the business; however, in all cases my primary duty is to provide excellent customer service to the clients, take their orders, and deliver food and beverages to the tables. Sometimes I got other job duties as performing basic cleaning tasks as needed or directed by supervisor. In most situations, servers are expected to answer questions regarding the menu or the restaurant. Also, I work closely with other members of the staff and the kitchen to ensure the restaurant is operated efficiently, and food is delivery on time.
It could be seeming like this restaurant have been successful during the years. They have been on business for more
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The restaurant has approximately 48 tables without counting the patio who has 8 more tables but it is just open when the weather is nice outside so it does not count on this income approximation. So, the average of the used for those 48 tables by customers during the day is between 300 to 350 tables, with an estimate cost of $20 dollars for table, it gives us a daily income of $6,000 to $7,000 dollars. If we used the same estimation cost during a normal week that the restaurant is open, the 7 days of the week (Monday to Monday), it gives us a weekly income of $42,000 to $49,000 dollars, this would definitely vary depend of the week and how full the restaurant was during the week. But If we used the same approximation to calculate the monthly income, it gives us a monthly income of $189,000 to $220,000 dollars. That’s a really nice income just based on a regular two clients’ meals who just went to enjoy a regular meal of $20 dollars without expending any more money on alcohol beverages or dessert.
In my personal opinion, the restaurant has been really successful over the years. Because they learned how to create a profitable system that make them earn money and still give customers a nice service at an affordable
Did you know Panera Bread is one of the fastest growing franchises in America (Panera Bread Franchise)? The restaurant must have great qualities for people of all kinds to love it as much as they do. Visiting Panera Bread I had an awesome experience mainly because of its physical environment. Panera Bread has a great environment which is ideal for encouraging consistent business.
The meat has a great fresh taste and beats out their fast food competition. The waiters were so friendly and knowledgeable. They were also patient and very respectful when taking down orders. The restaurant has a good atmosphere and the happy hour is one of the best worldwide. The food was also wonderful, from preparation to presentation, very pleasing. I especially enjoyed the milkshakes, I would consider those irresistible. The best thing about the restaurants’ service, is the great value for such a low price. I highly recommend this restaurant, because you will have such a great time while enjoying your delicious meal at such a reasonable price. This is a family oriented restaurant. They actually give the kids some type of electronic device to operate on while they are waiting for their
The restaurant business is a challenging industry and if a company has a strategy that works for them as well as their employees, it should stay the course and tweak as needed.
Restaurant manager is a responsible position and career which has several opportunities to accomplish. The manager has to manage the whole restaurant staff, has to be flexible in approach and promote motivation and performance among them for better restaurant productivity and profits. Complete dedication is essential to reach highest position in management and for this the person has to settle certain goals and improve the skills, values and qualities with time and market demands (Brawer eta l., 2012).
Relying on our strong company legacy that is been in place since 1968, I believe that we can use that strategically to improve our overall marketing strategy and help achieve our overall goal of continued franchise expansion throughout the country. One of the most effective ways to capitalize on our company legacy and reputation is through product placement and advertising. I predict that our overall marketing strategy for developing products will be small at first. Any initial product placement will be on things like napkins, aprons and other apparel. You also investigate creating our own unique company logo. This will help to increase our brand recognition. Also, we can create our own website and have an interactive menu that allows our customers to order our products online and have them be ready for pickup at the restaurant location. After some initial trial and error, we can consider expanding our product line of items that have more prosper
The one fast food restaurant that has always captured my eyes is Taco Bell. Taco Bell is a place where my stomach and heart is always available. I believe they excel at Twitter with great communication with fans. Taco Bell is a place for where anyone can eat at, but they target mostly
There are many reasons why a franchise opened in Mississauga has such great growth potential, one of which being that Mississauga is continuously developing into an urban city from suburban, and the possibility for the success of a business is particularly high, this evident from the fact that numerous new businesses are opening and they remain in business for many years. Moreover, the type of restaurant that Noodles and Company is, a fast casual restaurant, matches the popular demand for consumers in an expanding city such as Mississauga. Consumers’ demand is a fast, family-friendly, healthy and nutritious restaurant. Lastly, the menu of the company has an international element that attracts the many different international cultures and ethnicities present in Mississauga and the Greater Toronto
Our mission is to serve top-quality meals at a great value with Guest-Obsessed© hospitality, speed and accuracy at our double drive-thru lanes, and to foster a culture where employees are well-trained and well rewarded and franchisees are supported in their endeavors to better the brand.
3) Inventory: the restaurant business is very demanding especially when the products used can be easily spoiled. Must of the inventory has to be order in time and has to be maintained at a certain temperature to minimize liability. 4/5) Maintenance/reliability: this is a key factor, the consistency of the food and the services must work hand to hand to preserve the reputation.
Now lets look at some of the other key factors that have led to success at this point. Papa Johns is known for their excellent customer service and have really blown their competition in area. They need to remind their customers that they are the best at making pizza lovers happy. The price point of a product tends to be the first thing noticed by the consumer but if they are not happy with what they get they being to think twice about their decision. In today's
Restaurant Company, INC., a proprietary firm having its registered place at 287, Market Yard, P. Road, Kanpur, Uttar Pradesh, and represented by Johnny Depp, S/o John Christopher Depp, aged about 45 years, hereinafter referred to as the “Franchise” which expression unless repugnant to the context thereof be deemed to include, legal representative, administrators, successors
Mine would be my job title. I work at customer service. My responsibilities are to be friendly and to help the customers as best of my abilities. Also, depending on my shift, I am responsible in making sure everything is on or off and the beginning and end of the day. For instance, if I am on the opening shift I am responsible for turning on everything that needs to be turned on, like the cashier lights, the TV’s, etc. I also have to write down on a note who is working at the front end of the store today and what their shifts are along with assigning registers according to the schedule. But this responsibility varies according to what position we hold. In return for my responsibilities I am rewarded with pay.
Out of 500 members of the Urban Texas Restaurant Association a random selection of 224 potential participants were asked to participate in a phone survey. The phone survey had two major objectives, one was first to study promotion and advertising strategies that was used by urban restaurateurs as well as evaluate the perceived benefit from each of the strategies used. Only 89 out of the 224 phone surveys were completed making the response rate 39.7%. “Full service restaurants accounted for 65.5% of the respondents and Quick Service accounted for 20%. Independent restaurants accounted for 84.4% of the respondents and franchise restaurants accounted for 10%”. (Jackson, Titz, & DeFranco, 2004)
I do my parts of the job very well, and I take seriously. Since I speak two languages sometimes I help for the language between the employees who do not understand each other. I watch and report suspicious things and to ensure the facility is safe at all the time, so I think I am very important to them.
Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.