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a conclusion of netflix strategy
employee retention theory and constructs
a conclusion of netflix strategy
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Recommendation of Changes: Total Rewards Strategy Netflix has taken a unique approach to their total rewards strategy and they have chosen to pay their employees well above what their competitors offer. In return, they expect high performers and those who do not make the cut, are sent out the door with a nice severance package. It is a bit harsh but according to Hastings, employees who produce B-level work, even if they put forth A-level effort, should be let go (Fenzi, 2013). Hastings describes the Netflix hiring philosophy with a metaphor about professional sports teams: Pro teams hire, develop and cut smartly so that they can have stars in every position (Fenzi, 2013). However, the hiring philosophy is not perfect because the turnover rate of the business world compared to a sports team is much higher. Not to mention, if a sports member (even if a high performer) is struggling, management will take the time to evaluate the issue and try to help them. At Netflix, they quickly avoid any incentives to stay (Bares, 2011). What this method lacks are room for errors and skill building opportunities. If an employee does not make the cut, what methods were put into place to ensure …show more content…
To ensure effective communication of the organizational change, the following communication efforts will be implemented:
1. Create a brand. An effective total rewards brand tells a compelling story of what is expected of employees and what they can expect in return when it comes to maximizing their total rewards (Kwon & Hein, 2013). Most importantly, from a talent perspective, an effective total rewards brand inspires action by making it clear to employees what it takes to meet both business and personal needs (Kwon & Hein,
Manas, T. M., & Graham, M. D. (2003). Creating a total rewards strategy: A toolkit for designing business-based plans. New York: American Management Association.
... employees wanting to absorb and adapt to their new circumstances (Woodward & Hendry, 2004). Communicating effectively “contributes to the formulation of positive attitudes to change” and ultimately to successful implementation (Vakola & Nikolaou, 2005, p. 170).
Improve Communication: By increasing employee involvement in decision making processes, through group meetings with employees to discuss how things are functioning in the workplace and about how to improve work performance or the job environment itself.
The video rental industry began with brick and mortar store that rented VSH tape. Enhanced internet commerce and the advent of the DVD provided a opportunity for a new avenue for securing movie rentals. In 1998 Netflix headquartered in Los Gatos California began operations as a regional online movie rental company. While the firm demonstrated that a market for online rentals existed, it was not financially successfully. Netflix lost over $11 million in 1998 and as a result significantly changed the business model in 2000. The new strategy included focusing on becoming a nationally based subscription model and focusing on enhancing the subscribers experience on their website. The change in strategic focus has allowed Netflix to grow into the largest online entertainment subscriptions service in the United States with over 6.3 million subscribers (Netflix).
The current CEO of Netflix has done an amazing job so far, becoming one of the biggest streaming media providers in the world. With myself being appointed to the CEO position, I have impressive shoes to fill. Netflix has made some serious changes since the startup in 1997. We are now the leading streaming media provider of the world, moving our business into over 130 new markets worldwide, reaching new international growth records. As CEO, I will drive change, identify the current opportunities and threats, and identify our current strengths and weaknesses, based on my prior evaluations throughout these last eight weeks. How will I specifically drive change? I will drive change through innovation based on new strategies and ideas.
Hayes (2014), encourages change managers to keep an open line of communication with employees. Although these ones may not agree or support the upcoming change, they value the information being given to them at the onset and may eventually tolerate or accept the change. Therefore, it is important for change managers to not only communicate with employees, but provide relevant information, as the quality of the communication is of the utmost importance.
Reward Management (RM) has been defined as the distribution of monetary and non-monetary rewards to employees in an effort to align the interests of the employees, the organisation, and its shareholders (O’Neil, 1998). In addition O’Neil (1998) also suggests that a RM system can serve the purpose of attracting prospective job applicants, retaining valuable employees, motivating employees, ensuring legal requirements relating to direct and indirect rewards are not violated, assisting the company in achieving human resource and business objectives, and ultimately assisting the organisation in obtaining a competitive advantage.
Netflix says that they do not need to offer as many special bonuses because as the article states” If your employees are fully formed adults who put the company first, an annual bonus won 't make them work harder or smarter" (Nisen). They believe that if they hire people who put everything into the company the pay they offer will be enough. To figure out what they should be paid Netflix went out and scouted to see what people were making in similar jobs. At Netflix they do benchmarking. Benchmarking is when a company compares its practices to the competitors (Noe489). Netflix also realizes that there workers can be scouted. So instead of getting mad they tell the people to talk to the recruiter see what they will pay them then tell the HR department because to them that information is very valued and it may end up helping in the end (Bear).
Communication helps the organizational members to make both personal and organizational goals. And also help them to co-ordinate on the internal activities of the organization. To the extent the less effective communication of any organization is the less e...
Reed Hastings, co-founder of Netflix headquartered in Los Gatos, CA, began the company’s operations in 1997 after receiving an enormous late charge from a movie rental he returned long overdue. However, Hastings had the desire to be different than traditional movie outlets; whereas, customers had to drive to the location, pay a certain amount for each movie they rented, and were given a deadline in which to return the movie. Instead of using a method established by other video markets “to attract customers to a retail location, Netflix offered home delivery of DVDs through the mail” which eventually led to a booming business towards streaming forms of entertainment (Shih, Kaufman, & Spinola, 2009, p. 3). Direct and indirect competitors, along with outside obstacles, to a greater extent present a financial threat for Netflix. As a result, Netfl...
a. Biases. Embarrassment of negotiating new contract with vendors for high price for first crack at movies months prior to competition.
Promote communication within an organization vertically and horizontally while balancing various management and operational elements;
Netflix is a successful company providing in home DVD and streaming movie rentals for a flat monthly fee. The company has experienced success and failures in their daily operations as a result of internal and external company factors that are the key in determining in the success of any operation. The company has been competitive in the industry by adopting product differentiation strategies making them a more diverse and accessible business (Gada, K. 2013). They initiated a delivery services that ensured the subscribers ability to access to movies as fast as possible. Through the volume of subscribers, the company has received numerous peer reviews and comments that enabled the company to increase sales and customer satisfaction.
The next kind of communication I would like to cover is upward communication. This is when employees send a message threw the chain of command, to the managers. This type of communication is very good for employees because they feel they are being noticed in the organization. Managers also benefit from this because they learn more about the organization.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.