Reacting to Poor Service When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. If I am paying for a service, I expect for it to be impeccable. When I receive poor service, I act based on the circumstances. I can be outspoken, quiet, or apologetic when I receive poor service. I can be very outspoken when I am under certain circumstances at a restaurant, or even at home. I can get upset quickly when I have a rude waiter or waitress. Secondly, when I receive cold food, or slow service I can become upset. Also, being served at home by my family, and the way I was raised has an effect on my outspoken reaction to service. Finally, if I have been to a restaurant before, I tend to expect more. I can easily become frustrated when I am under these circumstances. When I receive a rude waiter or waitress I can be very outspoken. I do not think that I should pay for a service that is not satisfactory. I can be even more outspoken when I am expressing my opinion to a server and I do not see any improvement. Receiving a rude server can ruin my entire experience and cause me to never go back. When I receive cold food or slow service, it can cause me to become outspoken. I can be receiving the best service, but if I am served cold food, it ruins the entire experience. On the other hand, if I receive slow service it does not matter how great the food may be, the experience is ruined. When I am served at home I can be very outspoken. I am comfortable around my family, and my mother is a chef. If I do not like something that my mom has made to eat she will know about it. I expect everything that I eat at home to taste... ... middle of paper ... ...rall as well. When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.
People are consumed with their own reality that they didn’t even acknowledge me sitting at a table watching them. Each person seemed to have their own stories different from everyone else’s. For the most part, the employees seemed to have similar interests in wanted to produce the best customer service. The customers had the same goal of wanting to try a new popular restaurant they might have been unfamiliar with. Overall, the general consensus was that a majority of people wanted to get on with their day with as little human interaction as
In an essay, “Stop Ordering Me Around” by Stacy Wilkins, has a quote that says “I deserve respect whether I remain a waitress or move on to a different career.” This quote from my perspective is really meaningful and many people could relate to it. As a waiter, you never know what to expect. Some days will turn out really well but some days would feel like you have just worked for hours after hours nonstop. There were days when customers disrespect and yell at you and all you could do is accept everything they say because you are supposed to provide good customer service. I believe that waiters are humans too and because of that, we all deserve the same respect.
The best customers of all three categories are the “I-am-or-once-was-a-server tippers”. These wonderful customers have the attitude of “I know how hard they are working.” and “Wow, our server is busy.” They are the customers who don’t say anything at all except for their order.
I could go on at length, discussing all aspects of my praxis as an educator, however, that would lead to a paper of excruciating length. These aspects of my teaching pedagogy that are delivered in this praxis statement are those that I feel strongest about upholding. It is important for educators to value their students and the perspectives and cultures they bring to the classroom. Student-centered education is what I find to be the key to great teaching, and overall, is the greatest way to allow students to value and grow through their own self-exploratory and self-directed education. Valuing and appreciating each of your students is what makes teaching such an enlightening, uplifting profession.
My philosophy of education is basically rooted in my thoughts on what makes a teacher valuable to his or her school and particularly his or her students. To me an effective educator is, first and foremost, someone who genuinely cares about the quality of the education a student is receiving. My memories of great teachers always involve teachers who obviously put time and thought into their lessons. They offered their time to students who wanted to imp...
Upon being faced with the task of writing my philosophy of teaching, I made many attempts to narrow the basis for my philosophy down to one or two simple ideas. However, I quickly came to the realization that my personal teaching philosophy stems from many other ideas, philosophies, and personal experiences. I then concentrated my efforts on finding the strongest points of my personal beliefs about teaching and what I have learned this semester, and came up with the following.
However, not only the high quality standards of food affects the business, the staff who are presently providing the service are entitled to establishes him or her self with their tone (the sound of the voice), manner (the level of maturity), language and body language well enough to satisfy the customer and to make them appreciated of feeling more welcomed and values them as a proper customer. E.g. if a customer was about to speak the staff operating the till would say hello, may I take your order please,' and when their products are given Thank you and please come again.'
More specifically, the fundamental factors that contribute to customer satisfaction in restaurants include the food (hygiene, balance, and healthiness), physical provision (layout, furnishing, and cleanliness), the atmosphere (feeling and comfort), and the service received (speed, friendliness, and care) during the meal experience (Johns and Pine,
Jaime Escalante, a great educator, once said, “The teacher gives us the desire to learn, the desire to be Somebody.” As a teacher, my goal will be to show students that each of them can be whatever they want to be, and not only are they capable of being good at what they do, they can be the best. To reach this goal, I must be an effective teacher, which I believe can best be accomplished by teaching in a way that is comfortable for me. Therefore, I will not base my classroom around one single philosophy; I am going to seek comfort by utilizing certain aspects of different educational philosophies, namely essentialism, existentialism, progressivism, and social reconstructionism.
...ough quality or enough service, satisfaction will result. However, we have evidence to support that quality and service alone can not produce recurrent satisfaction. Satisfaction is a distinct and separate issue.
“An essentialist philosophy of education puts the teacher front and center as an intellectual and moral role model. Direct instruction is encouraged, but other instructional methods are used if they prove effective. Students are expected to listen and learn as they follow the rules of a classroom” (Philosophical Foundations 276). I believe that the teacher should be the main facilitator in a classroom, but that students should have a say in the classroom. I think it is important that a teacher guides and directs a classroom so that everyone is on the same page, but also gives room for students to be creative and have a
A teaching philosophy is critical in my role as a future successful teacher. It will guide me in the way I conduct myself, how I develop curriculum, and how I establish order in my classroom. As a teacher it is important for me to be consistent with how I manage my classes. With a central philosophy as a backbone it will be easy to follow my own simple guidelines.
It was a very nice waterfront restaurant featuring both indoor and outdoor seating. I read Yelp reviews before going and wasn’t sure exactly what to expect as some reviews were great whereas others were absolutely awful. I chose to sit outdoors due to the amazing weather and view the restaurant had to offer, along with live music. I went around noon and had to wait about five minutes for a table which wasn’t an issue but it took approximately ten minutes for a waiter to even come over to my table to offer me a drink, which in my opinion, is not great guest service. The service was overall very slow they were not very well organized and seemed very understaffed. My waiter was a very nice, young gentleman but was very uneducated when I proceeded to ask him a few questions about the menu and what he recommended to eat since it was my first time dining here. I ended up ordering the blackened salmon salad and it was pretty tasty but nothing really exceptional. I asked for a side of dressing and the waiter completely forgot about it and by the time he was reminded, I was already done and ready to get out of there. He apologized and offered me a free desert due to the poor service I was receiving and I decided to decline the offer and told him I’ll just take my check. There were many guests around me who have been waiting for
Pike, B., & Bradley, F. (1997). The philosophy of teaching: Developing a statement that thrives in the classroom. Clearing House, 70(3), 125. Retrieved October 6, 2011 from http://library.gcu.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=9703092460&site=ehost-live&scope=site
It is understood by many that people are not perfect, mistakes are made. By reviewing my proposition towards Oak Mill Bakery, I believe they could have been more successful in dealing with the issue and improving my experience. The service theater framework is provided in order to assist people in understanding the fundamentals of services. It is interesting to note that the actor/employee role