RBS Computer Failure 'Caused by Inexperienced Operative in India' Essay

RBS Computer Failure 'Caused by Inexperienced Operative in India' Essay

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Summary

This case is about the Royal Bank of Scotland's client which is unable to access their account. it is because of the one India junior technical. The part of staff that was working for Royal Bank of Scotland, NatWest and Ulster Bank believe it’s situated in Hyderabad, India.
This Company has been outsourcing their System from India and they as of recently faulted the disaster since they have been outsource the Indian staff that just been paid $9.00 compared and others. They have any proof that outsourcing company created the issue, and they can't do anything. They research the dangers or threat in outsource and more cautious in future.
The issue influence 17 million client and blocking more than 100 million transaction in and out with bank. Based on experience of the workers, they never thought this issue might happen this in the recent past.
The bank additionally guaranteed to client to repay for all late payment or postponement transaction. The expense to managing about the IT issue is about between $50 million to $100 million. The RBS reduced the senior bonus because of the incident happen. The Financial Services Authority want that RBS-NatWest to completely determined and make any vital moves to guarantee this issues are not happen again.









1. Critically evaluate the competitive advantage that can be gained by companies through IS/IT outsourcing. Provide suitable example to support your answer.
Comparative advantage is an economic law that demonstrates the ways in which protectionism is not necessary in free trade. In the competitive advantages there many types of competitive advantages that are include in the firms cost structure, distribution network, product offerings and customer support. For the IT/IS, i...


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... new rivalry. To be success, and to maintain your competitive advantage. When you figured out how to gain a competitive advantage, the work will be finished. After a successful and competitive, you need to maintain the advantage circumstances picked up in intensity by expecting future inclines in the industry. Continuously do research, research and checking of your rival. You additionally need to adapt to the requirements of the client.
The conclusion to be made, you must be ready for any issues and need to be brilliant in doing any choice in competitive advantage. Any chance should not be left to come, organizations need to be careful of the strong competitors. To complete in the industry is not simple, what I've studied, all arrangements should be made with consideration. Assuming that there is any risk or danger, organizations need to overcome them precisely.





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