French industrialist, Henri Fayol, hypothesised five main functions that managers should implement in order to reach organisational goals. This includes planning, organising, coordinating, commanding and exerting control. As an organisation gets larger, it becomes increasingly difficult to manage and organise. Direct form of control ceases to be effective resulting in dysfunction and havoc within the organisation. To counteract the problem of diminishing control, certain aspects of impersonal control are adopted. This includes using bureaucratic structures and procedures which make-up the rational organis...
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